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Madame Janette Questions & Answers

Smithtown, New York

How come Madame Janette does not respond to guest reviews? For the past ten years we always dine there, making reservations well in advance. On this last visit we had a lengthy wait time. Better planning and management of their reservation process can address this. Gianni's is three times the size, yet seats the guest immediately with reservations. Madame Janette must be under new ownership since last year, and should look into Gianni's system.

Thank you,

Joseph C, Smithtown NY

10 months ago Answer

4 answers

Richmond, Virginia
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Not as helpful

we had no problems with seating. we arrived and was seated promptly plus we had no reservation.

9 months ago
Little Ferry, New Jersey
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I had placed my reservation via their website 2 days in advance with a special request for my wife's birthday. I received a response from someone named "Jovi" who confirmed it and acknowledged that they will accomodate my birthday request. We were seated promptly as soon as we arrived. My overall experience was great. I'm surprised that there was such an issue with your reservation.

10 months ago
Brooklyn, NY
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0
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Not as helpful

I also do not share your experience. i have always been seated right away.

10 months ago
Chicago, Illinois
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Not sure of the question here, but I did not have any problems when i was at Madame Janette. They honored our reservation right away.

10 months ago
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