Hi there, Coming out on the 24th sept for 2 weeks and i was wondering if there are any rooms that you are able to catch the sunrise and sunset, reason being my wife loves to see these and would honestly be the icing on the cake for what i foresee as being a truly wonderful holiday destination, sorry if this appears cheeky just trying to make our holiday as perfect as possible ,many thanks in advance
Hi, Can you still use resort credit to upgrade rooms please and also what is the price of upgrades? Thank you
Hi my husband and I got married in May this year in the U.K. and we are spending our honeymoon at the Sun Palace from 20th August - 4th Sept. Would someone be able to let me know what documents we need to bring with us i.e.marriage certificate etc and if they are ok in English or if we need to get them translated into Spanish, many thanks
My husband and I are looking at booking 10 nights for our anniversary trip. We are coceirge members and have stayed twice at Moon Palace, where we got married) and twice at Playacar Palace.
Loved the excitement and activities of Moon Palace and the variety. However without the kids, Playacar palace is much more relaxing and the beach is better. The service is great at both but Playacar is about more intimate.
We have been debating to reserve at Playacar Palace again or Sun Palace for a different stay. I know Playacar Palace is undergoing a remodel now. Also the perks of Playacar Palace is the ferry is right there to go to Cozumel where we go diving and to hang out at the Palace for a day.
What would be the deciding factor to select Sun Palace? We are very much into food, drinks, beach, relaxing and beach volleyball.
Also is the hydrotherapy room coed for my husband and i to use together at Sun Palace like it is at Playacar Palace?
Just trying to decide which Palace to schedule.
Hi, I have booked our vacation thru I.I. for the Sun Palace and will be arriving on Aug 12th. I am just wondering will someone contact me from the resort before I arrive? Asking, because in the past a concierge person called and asked if I needed anything. I was wanting to do something special for my Wife since this will FINALLY be our "honeymoon", If anyone knows a person I should contact please let me know. Thank You very much in advance Tina.
Question for the ladies ....do you get dressed up for the evening or is it really casual ....I'm kinda used to cruising and wearing dresses in the evening ....I've got less formal dresses which I was thinking of taking but not sure if this would be a bit over dressed ...going on 13th Aug abs cannot wait ☀️