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Royal Caribbean Harmony of the Seas

175 reviews
 All photos (3,913)3,913
Full view
Traveler (1,281)
Common Areas (2,365)
Dining and Bars (1,023)
Itineraries for this ship
Itinerary
7 Night Cruise to the Western Caribbean
Departure date
Sunday, 09/25/22
Route
Port Canaveral (Orlando), Perfect Day at CocoCay, Nassau, Falmouth, Labadee, Port Canaveral (Orlando)
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Overview

About
Passengers: 5,479   |   Crew: 2,100
Passengers to crew: 2.61:1
Passengers to space: 41.4:1
Launched: 2016   

Decks

  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
Additional decks
Deck 3 layout
Cabins
  Interior (2V)  
  Ocean View Accessible (1N)  
  Ocean View (2N)  
  Interior (1V)  
 
Amenities
Royal Theater
Main Dining Room
Conference Center

Cabins

Balcony
Cabin size: 182 - 274 sq. ft.
Connected rooms: 159
Accessible rooms: 33
Maximum passengers: 6
Number of cabins: 1768

Activities & entertainment

Activities (41)
  • AquaTheater
  • Arcade*
  • Carousel
  • CruiseCritic Meet and Mingle
  • Dance Classes
  • Dance Classes
  • Dance Parties
  • Fitness Classes*
  • FlowRider (2)
  • Harmony Dunes
  • Hot Tubs (9)
  • Luckey Climber
  • PADI*
  • Ping-Pong Tables
  • Pool Games
  • Pools (4)
  • Rock Climbing Wall (2)
  • Running Track
  • Scavenger Hunts
  • Sports Court
  • Sports Tournament
  • The Living Room
  • Trivia
  • Video Arcade*
  • Vitality At Sea Fitness Center
  • Vitality At Sea Spa*
  • Wine Tasting*
  • Zipline
  • Waterslides (4)
  • Adventure Art
  • Adventure Science
  • Aquanauts
  • Explorers
  • Fuel Teen Disco
  • Kids' Avenue
  • King of the World
  • Nursery
  • Play
  • Splashaway Bay
  • The Puzzle Break
  • Voyagers
Entertainment (21)
  • Live Music
  • AquaTheater
  • Casino Royale*
  • Central Park
  • Dazzles
  • Deck Parties
  • Demonstrations
  • Entertainment Place
  • Game Broadcasts
  • Game Shows
  • Jazz On 4
  • Karaoke
  • On Air Club
  • Poolside Movies
  • Royal Promenade
  • Royal Theater
  • Royal Theater
  • Royal Theater
  • Studio B
  • The Attic
  • Wellness Lectures
Dining (31)
  • Rising Tide Bar
  • Main Dining Room - American
  • Izumi - Asian*
  • Wonderland - Avant Garde*
  • Mini Bites - Casual
  • Windjammer Marketplace - Casual
  • Starbucks - Coffee Bar*
  • 150 Central Park - Farm to Table*
  • Boardwalk Dog House - Fast Food
  • Johnny Rockets - Fast Food
  • Trellis Bar - Garden Bar*
  • Boot & Bonnet Pub - Gastropub*
  • Vitality Café - Healthy Fare
  • Coastal Kitchen - italian
  • Jamie's Italian - italian*
  • Boleros - Latin bar*
  • Café Promenade - Light Fare
  • Park Café - Light Fare
  • Solarium Bistro - Light Fare
  • Sabor - Mexican*
  • Schooner Bar - Nautical bar*
  • Rising Tide Bar - Niche Bar*
  • Sorrentos - Pizza
  • Mast Bar - Pool Bar*
  • Sand Bar - Pool Bar*
  • Solarium Bar - Pool Bar*
  • Wipe Out Bar - Pool Bar*
  • Bionic Bar - Robot Bar*
  • Chops Grille - Steakhouse*
  • Sabor Bar - Tequila Bar*
  • Vintages - Wine Bar*
* May require additional fees
Traveler rating
  • 95
  • 36
  • 20
  • 7
  • 17
Time of year
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vcs1 wrote a review May 11
Alpharetta, Georgia14 contributions17 helpful votes
I have cruised MANY times, but this was the absolute worst. The check in process was horrible...line was over a mile long/an hour-and-a-half wait (much of which was in the hot sun --with an 82 year old Mother in tow) Finally got on the ship over-heated and exhausted. Went up to our cabin where: A) The AC was broken-had to get engineering to fix it B) The fan that we had requested (and got an email stating that it would be waiting for us upon arrival) was not there...had to request it again C) There was red juice spilled all over the carpet between the beds AND red juice dripping down one of the sheets (which means that they didn't change the sheets on the bed from the guest prior to us-absolutely disgusting) D) The balcony glass was so filthy that we couldn't even see out of it when we sat in the chairs. The only way to enjoy the view was to stand the entire time. When they finally got someone to clean all of the glass (the day before our cruise ended), they did every stateroom except for ours. -The cruise director was and older balding guy that wore an old man suit the whole time. Absolutely flat, no excitement or energy AT ALL and we didn't even see him until the fourth night of the cruise-such a disappointment since we are used to young, energetic cruise directors with a sense of humor, endless energy and complete joy w what they do. This cruise director would also frequently mention how busy he was and how he had so much to do/ was so tired. OK, maybe so, but the guests do not want to (or need to) hear that! -The excursion guy gave me HORRIBLE instructions on what to do/where to go for an excursion which ended up in a goose chase and great disappointment that I didn't get to do what I wanted. Got there and none of it was true or accurate (two witnesses next to me to corroborate) -A divider glass pane between the staterooms on the balcony had become loose one night and was banging loud like a shotgun ALL NIGHT LONG with each wave. -When we would try to call guest relations about this (and on several other occasions), it rang so long that it finally disconnected. How does no one answer the phone at guest relations?? Especially in the middle of the night...clearly someone is in need of something important if they are calling down there at 3 a.m. (not that the time mattered, because they would frequently not answer/keep you on hold forever to they point where it times out anyway). They did compensate me a bit for that. -Food was awful. Zero flavor and DRY DRY DRY. What is going on here? -One of the shows (Grease-the musical) was cancelled due to "mechanical reasons" so we missed that show. -Unknown charges kept showing up on our bill and we were being charged for things that we never even heard of (glasses of "fresh squeezed orange juice", misc. "room charges" etc...etc... (we never ordered room service that would have had a charge). When we called down, they just apologized and removed the charges...but this kept happening. -Voom internet guy was VERY rude/unpleasant (both times that we went down there) -My Moher (who has cruised with them 13 times prior) was supposed to get a lapel pin and a bathrobe to use while she was there. It was not in our stateroom and it took 3 trips to guest services (and one to the "ambassador" on three separate days) to finally get the bathrobe on day 4. She just kept saying " I have NEVER been on a cruise with such poor conditions in all of my days" -I could go on and on (and on), but I think you get the drift by now. ----Be aware: this ship is over 1/4 mile long and you will make several trips a day from the front to the back to get things done (eating/shows etc...) which we were fine with, but we did see some older folks and out of shape people that were having a difficult time w the size of the ship. **I am giving compliments to our room Steward and our waiters who were wonderful. Other than that, it was a disaster and extremely disappointing to say the least. -Complaints to the company have yet to be resolved
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SoccerSteve wrote a review May 6
1 contribution1 helpful vote
Sorry to say we didn't even get to go due to a tornado hitting our house - and RC didn't lift a finger to help. We asked for a refund of our deposit instead of a credit (by the 100% deadline), because of the financial impact of the storm - RC would not adjust their policy, and to make matters worse, by the time our appeal was denied, they only credited us 75% of our deposit. The credit had to be booked in 6 months - which we did not plan to do as we were still working on fixing the house. By the time we asked to extend the deadline it had passed (only by a week). One more call to RC confirmed their attitude once again - they would not extend the credit expiry date. So we spent $1000 for the pleasure of an education in how to lose a customer. In the end, the only good thing I can say is I'm glad I didn't put down a bigger deposit.
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cdycdy wrote a review May 4
Phoenix, Arizona109 contributions17 helpful votes
This cruise had the following itinerary: Depart Port Canaveral, two ocean days, one day in St Maarten, one day in St Thomas USVI, another ocean day, one day in Coco Cay, returning to Port Canaveral the following morning. We have done several Royal Caribbean cruises in the past. The cruise was fun but not great, especially after two years cooped up due to COVID. This cruise was our second time on an Oasis-class ship, and we had cruised on Allure a few years ago, so we knew where most everything was and the general layout of the place. As expected, the ship had a lot of opportunities for entertainment, thrill, and relaxing. The details of what is available onboard and at the port stops are already available elsewhere. I will now take some time to note a few items of interest for future cruisers (and RCL if they are watching): The good: The staff was great, especially while having to deal with staff shortages. They were always smiling. The ship has many things to do (or not do, if one chooses), and one should never be bored. The activities/entertainment crew had a lot of fun activities scheduled while on sea days and in the evenings. These activities catered to many varying interests. On our cruise, masks were no longer necessary anywhere on board for vaccinated passengers. The ports all said they required masks inside, but I never had to put one on (I had one ready!). The bad: The ship is severely understaffed. Many of the thrill options had minimal opening hours due to not having enough staff to staff them. The showtimes were very limited for shows. One of this class of ship's things, the rising tide bar, had minimal operating hours. The venues along the Royal Promenade were consistently packed in the evenings. The crowd made it very stressful to find a place to sit and soak in the entertainment. The food quality has gone downhill markedly. We have cruised a lot, and the food this time was barely better than something you'd find at any old fast-casual restaurant. It wasn't delightful. One evening, I had prime rib, and it was so full of fat and not carved well that I only ate a corner of it. My dining companion ordered the (up-charge) filet mignon, and it was as tough as a shoe. There are uncharges EVERYWHERE. I thought it was terrible on our last trip on Allure a few years ago, but this time it was off the charts annoying. There is a little wings and fries station at Pirate Jack's on Coco Cay that serves the cheapest possible food they could provide, and it has an up-charge. Yet, I could walk half a block away to another area and get the same thing free. The entertainment at the Schooner Bar and Boleros were a snooze fest. We have been to many Schooner Bar and "Latin" venues on RCL ships in the past. The entertainment was MUCH better and more exciting. Finally, I know this seems like a minor thing. We wanted some Don Julio 1942. It's tradition on our cruises. The menu for the Tequila bar on the Boardwalk said it was an option, but it wasn't. We went there, and the bartenders scoffed that they would have something like 1942. It's ON THE MENU! The just-annoying: We participated in the Royal Up program, where we bid on upgrades. We understood that we might not get an upgrade, but that's fine. Well! The upgrades still said "Pending" until hours after the ship had left port. We even politely asked about it at Guest Services twice and were told it'd clear just before leaving port. Nope. It didn't clear until later that evening after we had already had to unpack for dinner. The Royal Caribbean app has vastly improved from previous cruises, but it is still irritating. It doesn't have a search function. We couldn't search menus or activities. It doesn't integrate with our phones' calendars. Hello? That's how most of us track our calendars. The entertainer at the Boot and Bonnet pub gave his guitar and microphone to a passenger for ~45 minutes. The guy sang off-key and didn't play guitar very well. There was karaoke across the hall for that sort of thing. We reserved a night at Jamie's Italian and asked when we booked in person that we have an outside table. It was a request, of course, which is fine. The staff told us that we needed to wait for the outdoor table when we got there. Yet - two walk-in parties that came while we were waiting were seated at outside tables. Unbelievable. Anyway, as I noted above, this was an OK cruise.
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Traveler wrote a review Apr 2022
747 contributions385 helpful votes
As far as cruise ships go - it is tough to beat all the amenities of a ship as HUGE as the Harmony of the Seas. Service was top-notch throughout the ship. In most cases, the food was great, tasty and presented well. Exception is the Hot Dog stand on the Boardwalk. It may be free - but still not worth the visit. The Amphitheater at the aft of the ship - amazing how good a resolution of picture is, even in the daytime. Now the bad ---- Royal Caribbean will nickle and dime you to death on their ships. The ONLY free drinks are water, tea and coffee. There are no Pepsi products - only Coke. NO free internet - but for $14 per day per person you can get it. - Yipes.! And be very careful - unless you specifically opt out (and it is very difficult to find out how to do that), you WILL be charged $14.50 per day per person for mandatory gratuities. Even if you never left your cabin or ate the first meal - it is still $14.50 per day. We much better to prefer to cash tip the actual people who served us rather than an automatic daily debit to the credit card. You will likely need to go to Guest Services onboard to get opted out of that - but they will do it if you request it. Other than all that - we will sail Royal Caribbean again - and hopefully on the Harmony of the Seas.
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Chris M wrote a review Apr 2022
1 contribution
Just got off the harmony of the seas cruise ship Which sailed out of port canaveral and wanted to let people know how great all the staff are on board We as a family of 6 did 5 night stay on international drive Orlando then 7 night cruise then 2 nights in universal Orlando area Wow what a difference between the great cruise workers who were all happy and glad to speak and serve you compared to the miserable staff in Orlando who just wanted to do no work but expected massive tips still…….. Would highly recommend this cruise ship to all ages staff-food-activities all great Keep up the good work
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Upcoming itineraries

Itinerary
7 Night Cruise to the Western Caribbean
Departure date
Sunday, 09/25/22
The map for this itinerary is not available at this time.
Itinerary
Prices are cruise only, per person, double occupancy, and are provided by our partners. Taxes, fees and port expenses are not included. Fuel supplements may apply. Availability of prices is subject to the supplier’s pricing availability.

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