Patrice K wrote a review Yesterday

2 contributions

I’m on carnival vista now, room 9270. Day 1, Day 2, Day3 the toilet was backed up. Then carnival tried to blame us. Day one the evening my fiancé urinated (male no toilet paper) and the toilet clogged…three days in a row. Lets talk about the ship ceiling leaking over food and on persons walking in common area. I’m so UPSET! We spent over $2k not to be comfortable to pee in the the room toilet!! This is a crappy broke down ship that should be driven straight to the ship grave yard. Remember carnival vista was broke a week before we got on sept 15, 2024. I’ve been a carnival customer over 20+ yrs. Carnival will NEVER get anymore of my hard earned money. And if we all collectively voice our concerns Carnival Cruise will have to do better of go out of business. Read the reviews, people are telling you what’s going on…and Carnival cruise line ignores reviews and continue to ripp Customers off. After 20+ yrs im very upset, I will NEVER give carnival the satisfaction of ruining a vacation again!…

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Kendra W wrote a review Aug 2024

Florida21 contributions

Cruising Is Made For Summers Like This

Beautiful ship...huge and many floors about 15-16...layout is somewhat the same on all the carnival cruise ships but the decor and restaurants are different....I truly enjoyed my cabin and my steward..Slamet! Cudos to him and a few others who's name i cant recall. Food, Food, Food...good stuff the variety was the spice of life on that cruise, besides the java cafe...cheecakes galore....the desserts amazing..this is $$ not free...I tried about 7 restaurants each with its own flare and seasonings....You gotta try this Carnival Ship...even though it has issues with its propulsion at times..we were lucky our cruise sailed to every port as promised and it was all amazing with a few hitches from Carnival having to wait to debark on port due to another cruise ship coming in...didnt understand that...held back for 30 mins in the gangway. Seven day cruise was well worth it for me...this trip made my 5th cruise...hoping to make a 6th one in the Christmas...Carnival Celebration or Royal Caribbean's Icon of the Seas....…

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love2trvl wrote a review Aug 2024

Worldwide27 contributions

AVOID THIS PORT WHEN YOU BOOK YOUR CRUISE!!!!!!!!

DON'T BOOK A CRUISE THAT LEAVES OR RETURNS TO THIS PORT!!!! Unless, of course, 2,000 people being allowed to cut in line (out of your site) while you wait in 100 degree weather for THREE HOURS is your thing. The port "officials" did NOTHING to stop these thugs from breaking in line while an ambulance had to rescue TWO DIFFERENT PEOPLE due to HEAT EXHAUSTION! It went on for hours and they made the HONEST people go to the back of the line. No shade. No fan. No water. The air was not even moving. And worse: the line DID NOT MOVE!!! The port workers were so intimidated by these "line breakers" that they just ignored their behavior and literally thousands of us continued to suffer because of them. Apparently the shuttle drivers told them how and where to go to cut in line so they just got off the shuttle checked in their bags, and went almost to the front of the line, leaving the elderly and children to SWELTER in the heat. These line-cutters were society's most CONSCIENCE- FREE, CUTHROAT, SCUM OF THE EARTH "people" we have ever been around and nearly ruined our trip (imagine 9 days of them breaking in line at every meal, every excursion every elevator ride). Two different family's trips were canceled/RUINED and they were hospitalized because of these people. When it finally came our turn to board the ship, we found ice water at the BEGINNING of the line, just before you board the ship. And we didn't even have time to stop and get a cup because the line was moving so fast after the thugs boarded the ship. The port officials were rude, dismissive and yelling at the people who were boarding the ship like CIVILIZED people. We loved our Carnival cruise, but because of their "clientele", we will NEVER cruise from Port Canaveral again. Leaving the port after the cruise was almost as bad. As soon as we walked outside with our luggage, a crazy sounding "official" started yelling at us like she was hearding cattle screaming "THIS IS NOT A STOPPING POINT!!! KEEP WALKING!!!" They could've spent a few dollars for microphones and signs directing an absolute mob where to go, but that would've made too much sense! There was absolutely NO SIGNAGE, NO ONE TO DIRECT 5,000 people exiting a ship, NOTHING. We finally figured out where to stand in line for our $160 bus ride back to the airport (booked thru Carnival) and a group of 20 of the uncivilized thugs (THEY DIDN'T EVEN HAVE TICKETS!!!) broke in line in front of us!!! This 55 year old grandmaw almost had to fight them to keep my place in line (again, 100 degree weather and had already been waiting in line 40 minutes for a PREPAID bus ride that was supposed to leave 45 minutes ago)! Me and my entire family had to yell, call them out and point them out to the "officials" before they would stop them from boarding BEFORE us (again, without tickets!!!)!!! We made a scene for 15 minutes before they put the four of us on the bus. Im afraid if they hadn't, I would be writing this review from JAIL, because regardless of what the Port Canaveral workers are taught in their orientation, I HAVE RIGHTS TOO AND REVERSE DISCRIMINATION IS ALSO DISCRIMINATION!!!!!!!!!!!!!! With that being said, one of the workers actually stood up against them and made them wait for the next bus. For her bravery, I will be forever thankful, because we did NOT miss out flight thanks to her!!! I only wish I had gotten her name. She (and her coworker) were the ONLY positive, rational people we dealt with at the Port Canaveral Cruise Terminal (Carnival Vista that sailed 7/27-8/4/24)…

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Samantha R wrote a review Jul 2024

2 contributions

Horrible experience on Carnival Vista

My Family experience was horrible we all were sick ,i had to get off the ship in St. Thomas to go to a drug store to buy medication,the food was horrible the aircondition in the eating area,and the elevators were hot and people were just coughing everywhere you went on the ship backed up sewer was coming out of the shower and all the drinks were water down the drinking water was horrible i would not recommand this ship to anyone we came on the ship fine and getting off sick we deserve a refund horrible experience…

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Chan R wrote a review Jun 2024

Mansfield, Texas1 contribution

Suite Guest Experince on the Carnival Vista

My review is for the encounters and experiences we received on the Carnival Vista and their excursions. I hope my review helps someone going forward. CARNIVAL VISTA DELI-The lady from South Africa ignored me and others standing in line to ask my husband who was not in line, nor standing anywhere near the line,if he needed to order. I stood at the counter for over 20 minutes before she even acknowledged me. I couldn’t believe it. She didn’t acknowledge me until I responded with he is with me nor is he in line. Even other guest were shaking their heads at her. Chicken salad sandwich was tasty. The bacon wrap was too dry maybe if we had some sauce would have been better. FAHRENHEIT 555 Steak house/Carnival Vista-oleksander wasn’t very attentive. The availability of menu items changed depending on your race or maybe how he was feeling. There was a white couple who were seated next to us, who befriended us as soon as we sat down and informed us what we should try and how many entrees we could order. Well he informed us we could not add a lobster. The couple who informed us looked amazed at his response. After they left a black couple was seated and their choices were limited too. He attended to another couple behind us frequently. I asked him his name for this review. I paid for a Suite and extra for the Steak House to receive this type of service. I have not cruised since Covid, a lot has changed since then. The customer service has deteriorated. Food was delicious at the steak house. My steak and pork belly appetizer was seasoned. I am a frequent cruiser with Carnival and have never experienced this treatment. I will be checking other Cruiselines for the amount of money I spend. It was our Anniversary and we were never acknowledged due to a glitch in their online system. When we went to eat,we were informed we did not have 6pm dining reserved, thank goodness I had a picture of our confirmed reservation,well not so good because they could careless about their mistake, therefore we could not eat at the restaurant I reserved. 1st lady was rude and told us to go to open dining didn’t explain why or try to help. The next lady went beyond and I hate I didn’t get her name. She was exceptional and had the best customer service we experienced on the ship. She seated us at the best ocean view table in the dining room which made our experience much better she even explained for us to visit guest services to fix the problem so we could eat in the dining room going forward. The food choices for formal night were not appealing. We were so disappointed. The way they push the drinks is almost annoying. The next night we went to guest services to get our dining time fixed, we were sent back to the same restaurant for them to fix it. I went back and forth with the restaurant staff listening to them basically say suck it up and just wait for anytime dining for a seat to become available in another restaurant. Me with tears ALMOST in my eyes explained again to the man this is not acceptable nor fair (getting pissed) that I spent almost $4,000 on a Suite, priority everything included to be informed to suck it up when there are people seated without those accommodations. I explained this is not ok. I refused to leave without them making this right, which I have NEVER had to do in my 51 years. After he made a call we received a nice reserved table for two for the remaining of our cruise which I felt should have been done at first. ROOM SERVICE was only available few hours a day. We tried to order breakfast at 7am only pizza was available. We tried to order pizza between 9:30pm and 11pm on various nights, no room service available. JiIJI ASIAN KITCHEN-$24 pp. Food was good, Thai Tea was unsweetened and tasted Nothing like Thai Tea when she brought it out we thought it was chocolate milk. I ordered the sweet and sour shrimp with white rice. It was very sweet. The pork belly appetizer was tasty. Definitely not worth the extra charge to me. HALF MOON CAY, BAHAMAS is owned by Carnival…food served by Carnival was our only option to eat. They served bbq chicken breast, coleslaw that was dry and the potato salad had no taste. Simply Awful. The Brownie was moist and the apple crumble was good. I hated there were no other options to eat. Also, not alot of excursions worth buying either. We enjoyed the beautiful beach all day. Grand Turk Main Dining- Roger on Thursday night was very inattentive. It took him over 15 mins to refill our water. The entertainment in dining room was depressing but I understand you can’t please everyone. It was music from the 50’s-60’s. HUMMER EXCURSION IN GRAND TURK- Hummmers were very old. Pictures are very deceiving. One couple vehicle had problems starting and our hood came up while driving. We had to honk for the tourist guide to stop. We were all trailing him in our Hummers. We tunes into a station and could hear him narrating the island as we followed. The island is very poor and wasn’t a lot to see but it was nice to see the entire island. We were able to shop away from the port which was very cool. The prices were more expensive than the port which was rare from our past cruises. I am a shopper and if I like it I don’t care the cost but when I saw the Walmart bodiology lotions for $40 that sell for $10 in Walmart, I busted out laughing.…

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