Place is very nice. When I went there I wanted to stop before going to0 Hershey Park and pulled in for parking. The guy noticed I had a parking pass for the actual park and wouldn't let me park at Chocolate world. I explained I have a handicap and wanted to do Chocolate World before the park. That made no difference and he told me I had to park at Hershey Park in their lot and walk. Very off-putting! I left and went to Hershey Park first. When I left the park I explained my situation to one of the people there and they said no problem. You can park at Chocolate World, they have handicap spaces. I did just that with no problems around 6:45PM. I'm still upset at the parking lot person for refusing to let me park with the others. The place is huge and I mostly went for the free ride showing how the actual factory makes their candy. It is very informative and the line is very deceptive. What I thought was a short line turned into going up a staircase, through many cattle gates, down a hall through many more cattle gates and finally on the ride itself. Plan on long lines. I walked through the huge store and there was a lot of merchandise, unfortunately what I was looking for. Just about every type and size of candy Hershey's makes, EXCEPT I DIDN'T SEE ANY SUGAR FREE SECTION! I know they make sugar free candy and chocolates. There is one area to check out and the line was huge. I didn't see anything that I couldn't get at the grocery store cheaper as far as their candy and I didn't need any souvenir mugs or shirts, so I left without making a purchase. Don't get me wrong, it was a great place to go and look around but I just didn't need to stock up on candy I can't eat. If going to the park, don't miss chocolate world. You might tend to go early to maybe avoid crowds, but then you take a chance on any candy you buy melting in a hot car in summer if you don't have a cooler to keep it in.