The view of Chicago from the river was simply breathtaking! 5 stars. Music & ambience was excellent. 5 stars. Staff and crew were attentive. 5 stars. The food was decent. 3 1/2 stars (perhaps 4 stars if food was served warmer). Accommodations for disabled persons were acceptable - but inconvenient. The restrooms were located on a lower level. Staff members were helpful in assisting one of our disabled guests down approximately 10 stairs using a portable stair climber. Once down the stairs, the restroom was pretty and clean but NOT handicap accessible. No ADA height toilet or grab bars. 1/2 star. A grab bar should be a requirement for establishments to claim they are accessible to all guests! To discover the lack of a common restroom fixture, I am forced to lower my overall rating to 3.8 stars. This was a beautiful cruise and an event that all people should be able to experience. I hope management will follow up and install simple grab bars in restrooms of the vessel.
