I have been all over the world and had many guides during these travels. Lisa is an elite guide. We contracted with her for a 4-day tour of Shanghai highlights, water villages (Zhujiajiao and Xitang), great food and nightlife. She also linked us to Beijing to visit the Great Wall. Lisa was simply fantastic. She is very knowledgeable, funny, charming, and insightful, and she tailored our tour to our specific interests in creative ways. She took us to private gardens, buddhist temples and on boat rides, dazzled us with the history and culture of each area, and slipped us into back-alleys and unique food experiences (dumplings, noodles, snails and smoking bananas). She arranged complete transportation around the Shanghai area and to and from both airports. She is multilingual, including excellent English, and she and my son, who knows some Mandarin, had fun conversing with shop and restaurant owners, and dealing with mothers and grandmothers in the People's Park, who tried to hook up my son with their daughters and granddaughters (this was exactly as funny as it sounds). If you are going to Shanghai, or the surrounding area, you have to have Lisa as your guide. You will have the best experience possible.