We arrived in Shanghai and wanted to tour the city and envierons, we were slightly weary as didn’t speak Chinese or hadn’t used public transport, we spent a day walking round doing not much, we then enquired with this tour company, this changed our holiday!! From the minute we were in contact with them, they advised, adjusted, answered questions and concerns and were just helpful in planning our day trips, they were flexible with everything, from the time of collection, to where we wanted to go, they took care of everything, we were like king and queen, they were even our private photographer! We went on the bullet train, the station alone is massive and intimidating, they took care of it all, the knowledge was second to none, and when we wanted to stop on the way back and visit some different areas and go shopping, they gladly came with us and helped us, and taught us how to bargain….if i could give it 10 stars i would!!