Arthur actually arrived at our agreed upon meeting place prior to the agreed upon time, so we began as soon as my wife and I arrived. One of his first questions was whether we had anything else planned that day as he felt that the amount of time advertised for the tour was insufficient. Since we did not, Arthur provided us with a very comprehensive food and cultural tour of the 3 main ethnic groups found in Singapore. Being an avid photographer, Arthur was very eager to take pictures of my wife and I. He took us to a number of "off the beaten track" shops and food establishments along with the more well known Hawker center. I have a hearing problem, but had no problem understanding Arthur. His English is excellent and he made sure that my wife and I both heard and understood what he was saying. We ended with an amazing full-day tour that was definitely a major highlight of our southeast Asia vacation. I definitely recommend Arthur! Note - my wife and I took this tour in January 2018.