We took a 10 hour tour tour to Kyoto from Kobe port with Pinpoint in April 24 with four of our friends.
We contacted Pinpoint (Kristi
) a few months beforehand and sent through our top 6 sites in order of preference that we wanted to visit. They then came back to us quickly with an itinerary covering most of what we asked for, giving pick up times and details for our guide.
I'd like to add that for 6 people this was considerably cheaper than our cruise line excursion, which did not cover everything we wanted to see and it felt a more intimate and immersive experience than the previous excursions we had taken with the cruise line.
I can't say enough about our guide Kevin.
He was extremely knowledgeable, patient and thoughtful (one of our party has mobility issues and Kevin took this into consideration when trying to find parking and visiting the sites). The guy is a legend.
Our itinerary included :
Bamboo Forest
Imperial Palace
Higashiyama/Gion district
Fushimi Inari-taisha
All and all we would highly recommend Pinpoint. The communication from Kristi was excellent, contacting us directly when she heard our docking time changed, to reschedule our pick up time. And if you're lucky enough to team up with Kevin you're in for a fantastic time, our group really enjoyed his company.