Our travel agent, Ayman Fawzy, organized our entire trip to Egypt and Jordan, and was very accommodating to my requests and changes along the way. This tour was by far one of the best highlights. In Cairo, our operations manager, Mahmoud Hussein, went above and beyond for our family. He met us in the airport, took us to a fantastic local restaurant for dinner where he ate with us and explained all about the food, and then repeatedly checked in with us throughout the next day of our tour. That night he again joined us for dinner, which was helpful since we didn't know the area, and then afterwards even took us to a local gaming room where he played FIFA with my son on his own time. During our outing at the Pyramids, museum, and market, we had a fantastic driver (Mustafa) and Egyptologist (Mohamed Atta). Mohamed was incredibly knowledgeable and so friendly. We also did the extra camel ride and photo session. I highly recommend both. The photos turned out beautifully and they even created a hard-bound book with the highlights, which was delivered to us the next day. I can't say enough good things about our experience!