Rail Services • Public Transportation Systems
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What travelers are saying
- Got my tickets from Baolau website. Got the soft seat. Train arrived on time. I think I rode the SE 7. It was easy to find my seat and the other passengers were helpful and nice. The overhead cabin was too high, I needed to step on the seat to reach it, which was acceptable since other passengers did it too.
Space was enough for me, since I am just 5'3". Blanket smelled funny, so it's better to just bring your own.
Bought a rice meal in the food carts and it was delicious and not expensive. The toilet was very small, I could barely move and it was so smelly(they probably just clean it once a day and I rode the train at 11:30 PM). Avoid it at all costs.
The train arrived to our destination on time which was great - 17 hour- ish train ride. Was even able to rest okay even if it was just seated.Written November 17, 2022This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- I took an overnight train from Hanoi to Lao Cai on May 2019. Train departed and arrived on time. Room was ok, with decent bed and good aircond. Complimentary bananas, biscuits and mineral waters are provided in each cabin.
The only thing i didnt like was the train was rocking back and forth for most part of the journey. Toilet was small but not too hygiene.
Overall quite satisfied with Orient Express.Written July 3, 2019This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- Not an attraction that you would seek out, other than one to utilize for transportation. The tour group I was with had an overnight train to Hue, and I can tell you that was an experience I do not want to do over.Written January 17, 2020This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
- Long Bien Railway Station is brand new and raring to go.
Fully computerized and clean as a new pin, it is the second station on the line and immediately next to the famous Long Bien Bridge.
The bridge is not to be missed, so see the station at the same time.Written November 23, 2019
- For anyone contemplating going by night train from Hanoi to Lao Cai and then further on to Sapa, here's my experience with Fanxipan:
Buy the ticket for example via 123 Go Asia. Print the voucher and take it with you to the Fanxipan Restop latest 1 hour before train departure, right opposite of the train station entrance, they will hand you the boarding pass. Make sure you go to the correct train station in Hanoi, where the northbound trains depart from.
Is the train clean - the cabin and the sheets, yes.
The toilet was awful. The bathroom is just a sink where you can brush your teeth, it cannot be locked and you're out in the public. Don't expect that you can properly wash yourself. I recommend to bring a small towel from home and soak it with water from the sink. Bring another towel to dry yourself as they don't provide towels at all.
At least there were no bugs.
Can you sleep - it depends on how sensitive you are to movement. The train shakes a lot. A LOT. All the way from Hanoi to Lao Cai. I personally was able to sleep but another person didn't close their eyes for not even 10 minutes and arrived in Lao Cai completely wrecked. The bunks are relatively hard. The airco is blowing continously full speed and cannot be controlled individually. Choose to lay your head towards the door instead of the window and you will not be cold. The blanket is fine.
They serve coffee and some refreshments and snacks (crisps, nuts), the latter you have to pay. One coffee was free. Don't board the train hungry.
Two small bottles of water are free of charge, also two cans of beer (interesting choice). There were also some banana's and nuts in our cabin when we boarded.
When you arrive in Lao Cai and your final destination is Sapa, ignore all the taxi offers and go to the official bus stop which is a few metres to the left once you leave the station hall. Bus number 01 to Sapa. It costs 30.000 Dong per person. It takes you to Sapa in about an hour, only picking up some locals on the way. The road is winding and the Vietnamese driving style is adventureous - just trust that this guy is driving the same route every day and he knows what he's doing.
Would I take this train again - probably I would. The pro's outnumbered the con's, just manage your expectations.Written November 6, 2019
- We travelled in a 4 berth cabin on the King Express From Hanoi to Sapa. The rooms are very small so take as little luggage as possible. We left three bags in our hotel at Hanoi and just took what we needed in one bag on the train to save space. Mattresses are pretty hard and not very wide but we managed to get some sleep. Husband suffered motion sickness - it can get pretty rocky. Trip back to Sapa was better as we knew what to expect. A very basic journey but good if you would prefer to travel overnight.Written January 23, 2020
- We took the overnight train from Ninh Binh to Hue, operated by Laman Express.
We have taken the Chapa express to Sa Pa, which was impressive, and we hope that this service also improves to that level.
I really expected a lot more than this, considering the price.
The Pros are definitely the comfort of the cabin that we booked, 2-bed cabin. It was in excellent condition and very comfortable. The bedding was clean. The cabin could use a bit more cleaning, I think. The walls have some stains that can be easily cleaned.
The Cons/negatives are; 1. the toilets are horrible, unbelievable that these are in a first class rail car such as this, especially when you compared to Chapa express.
2. next of course is the fact that they allow customers to smoke in the cabins, there is no one to enforce a restriction. 3. The service is non-existent, no one comes to ask if you need anything except for the people trying to sell you food. 4. There is really no mention of what you get, when you buy the ticket. We were surprised to see a croissant and a banana in a box, for breakfast.Written December 5, 2022
- We had read varying reports about the overnight train from Hanoi to Hue and were not sure what to expect. We booked a 4 berth cabin although there was only the 2 of us. We were pleasantly suprised with the cabin and the journey. The bunks were reasonably comfortable and we were nice and warm. We experienced little noise during the journey. The toilets are basic but usable. There is a refreshment trolley selling tea coffee and snacks. You can purchase drinks etc from the shops on the station at Hanoi prior to departure.Written March 5, 2020
- We booked through our hotel. They were really helpful and advised us to book all 4 beds in the cabin between the two of us so we had the cabin to ourselves The beds weren't the most comfortable experience but fit us ok. My husband is 6 foot and managed I'm 5 foot 10". The door to the cabin locks so all our belongings were safe. We were pretty tired so slept quite well. The toilets were foul but we weren't expecting luxury. We weren't supplied with any water so make sure you buy some at the station before leaving.Written January 7, 2019
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