Petra was wonderful from the start of our communications to the day itself. She even tailored the day around our request. It was like going shopping with a friend. She picks you up and drives you to shops on both the Buda side and the Pest side. There were areas I would have never seen on my own especially on the Buda side. My daughter and I got some great outfits and I got a very unique purse that I love. The day ended with me feeling like I had made a new friend, like I really lived in Budapest for a day, and like it was Christmas except I got what I really wanted. It was a very happy day and a treasured memory. Go to Budapest, it s a beautiful city with warm people and take this tour and feel like a local and reward yourself with gifts.