Tours, activities and experiences bookable on Tripadvisor, ranked according to revenue made by Tripadvisor on those bookings, plus the number of page views by Tripadvisor users, and the quantity and quality of reviews
Booked the Auschwitz tour 2 days ahead, all confirmed. Picked up on time. Then we got there, they couldn't get us tickets to get in. So essentially we just went for a ride to Oswiecim and back to Katowice, a real waste of time. Needless to say we were refunded and the tour leader was apologetic, but I expect a tour company to be able to get the basics right and be aware of up-to-date Covid ticket limits.
Exceptional Service I booked a transfer from Katowice bus station to a hotel Moxy at Katowice in advance as me and my husband are travelling on a bus from Czech Republic Casper, our assigned driver, made contact before we departed the Czech Republic and was waiting for us upon arrival. Casper is friendly, polite and speaks exceptional English and the car was very comfortable. We were so impressed Thank you :) highly recommended