We used Intercrac in mid September 2022 for our tour to Our Lady of Czestochowa. They contacted us about a week before the tour and asked if we could switch to another day (which we couldn’t do because of other commitments.) We were somewhat apprehensive that our scheduled Saturday tour might be cancelled but were pleasantly surprised when it was not and even more astonished when our driver, Matthew, said it would be just the two of us! We were impressed that Intercrac honored the booking despite the small turnout.
Matthew was a very personable guide, filling us in on some of the local geography and history during the two plus hour drive. There were some activities that weekend regarding the “Trail of the Eagles Nest” and he was knowledgeable enough to alter the route slightly to avoid traffic issues. Once we were at the monastery, he walked with us to the shrine, pointing out everything we’d need to know – where to eat, water fountains, water closets, etc . He also discussed the schedule of Masses and events at the shrine. We had an adequate amount of free time to attend Mass, file past the Madonna, grab lunch and meet up with Matthew at our prearranged location. Then, he introduced us to one of the friars (Roman) from the monastery who would be our guide for the next hour. Roman was an excellent guide, taking us around the monastery and the shrine, eventually through the sacristy where we were able to enter the front pew directly in front of the Madonna. (Great timing, a great tour guide, or great luck? .. whichever, it was one of the highlights of our trip!)
Despite the long day and another couple hour drive back to Krakow, the time went quickly as Matthew engaged us in conversation and was open to answering any questions we had whether they involved areas we were driving through or life in Poland, in general.
We highly recommend both Intercrac and Matthew.