We planned to make a 10-day cycle tour of the Czech Rep, starting in Prague and ending in Lipno on the Austrian border. We contacted Michal at OKOLO a month before we arrived in Prague, to book our bikes and explain our requirements. When we arrived the bikes were waiting for us perfectly set up with everything we needed. (Lights, locks, pannier rack, tool-kit pump, spare inners etc) Michal helped us too with booking ourselves and bikes on the train for the return trip to Prague, and even emailed us mid-week with news of a possible disruption that he'd noticed.
The bikes themselves were well maintained and worked perfectly. The rental price was certainly good value for money, and I would highly recommend OKOLO Bike hire to anyone visiting Prague. Thank you.