My wife and I arrived shortly after opening at 10am. We had visited with them the day before, asking about renting e-bikes. We were greeted right away, and were out the door with our E-bikes by 10:30am. Everyone that we met from Tromso Outdoor was great! So friendly and helpful. Before we left the building we went through all of the rental formalities, including renting a saddle bag for my bike, to carry all of our stuff. A full day rental is 24hrs, but we had intended only to rent until just before shop closing time of 1700hrs. Our E-bikes worked great. We made something of a clockwise partial loop of the island, cutting through the middle of the island on the main bike trail. Along the way we stopped at the University museum, the ski jump area, and the botanical garden area. We had a great time touring the area on our e-bikes. And it was a joy to do business with Tromso Outdoor. We would certainly return if we have the chance.