We stopped in the official toruist information center on Albertiona Platz in the heart of Vienna's inner city. Walls were lined with excellent maps and fact-filled pamphlets. There were two separate desk areas. The one to the left is marked Events, Concerts on the marquee above the desk. Their job is to sell tickets and tours. The desk to the right is clearly marked "Information." Three very nice and knowledgeable staff were on duty, handling requests from a steady stream of tourists. It was a very hot, sunny day, over 90 degrees outside. In my opinion, a tourist information office should be a cool oasis on a day like that, but their air conditioning was having trouble and it ws warm and stuffy inside.