Our trip from Vienna to Salzburg through the Lake Region was a wonderful experience. Our driver, Rui, was a competent pleasant, knowledgeable and caring driver and guide on the way to Salzburg and back, and our guide in Salzburg, Leisl, a native of the city, was equally competent, pleasant, knowledgeable and caring. The tour vehicle was clean, comfortable and furnished with Wi-Fi, iPads, and bottled water. This tour was a highlight of our week in Vienna. In advance of the trip, the many, many positive reviews on Tripadvisor and other sites made us wonder if the trip could be as good as the reviewers claimed, but it was indeed an excellent trip and we highly recommend it.