Excellent email communication a few days prior to tour when I had trouble locating the meeting point on Google maps. Deitrick (sorry if I misspelled) was an excellent guide throughout the day. The microphone in the bus made him sound very muffled/scratchy though. Lunch could be done better. Seemed like a popular restaurant and we were seated in a private room with no servers. We had to go to the very small bar to request drinks, and the bartender was extremely grumpy. Food was a very small salad, 2 pieces each of bread, ham and cheese. Not the best. Locations visited were very good, but time at each was extremely limited. Would have been nice to be able to explore them a little more thoroughly. Dinner at a local place in Ypres was good. I suggest that future participants be given a list of places with menus (perhaps online links) as not to waste time searching for a place to eat since, again, time is limited before the ceremony at the Menin Gate. Drop off was near the central train station in Bruges and an easy walk back to our hotel. All in all, we learned a lot and had a very good day. Definitely recommend!