My wife and I spent two days with Cetty and it was a fantastic experience. She is very knowledgeable, friendly, with a pleasant communication style. When I booked the tours, I had only a few requests and asked her to tailor it for us to see what she felt was important. In addition to touring Palermo, I asked for a visit to Monreale, where my grandparents were born, as well as the Santuary of Saint Rosalie. We learned a lot about the history of Palermo, its people and architecture. I had the address where my grandmother lived in Monreale before immigrating to the US as a young girl. I could not find it on the map, but Cetty was able to find it through our driver and take us there. Overall Cetty was a fantastic guide who made our first visit here a memorable experience.