Ferries/ Boats in Naples

Top Ferries in Naples, Italy

Ferries in Naples

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What travelers are saying

  • Scott
    Acton, Canada46 contributions
    We took the overnight GNV SPIRIT Ferry from Civitavechia to Palermo on Friday May 6, 2022 (arriving Saturday May 7)
    PROS:
    Our deluxe cabin/suite was gorgeous, spacious, quiet and comfortable.
    The voyage was smooth, the garage access was easy.
    The wine was cheap, the coffee was good.
    The disembarking was efficient, smooth and fast.
    CONS:
    The departure was delayed (not GNV’s fault?) BUT…..the total lack of communication to ticketed customers of the schedule change, the total absence of ANY personnel to answer questions, the absolute gridlock mess of a totally disorganized boarding process at Civ. that took forever resulting in a NINE HOUR DELAY in departure, was unforgivable.
    We had purchased a 100€ food voucher (@ 25% discount) at time of booking, but we were unable to use it as the restaurant (and the Souvenir shop) were closed by the time we boarded, and were not open in the morning before our arrival in Palermo. We used the voucher to buy full (unopened) bottles of wine from the bar - and left a HUGE tip for the bar staff.
    We will not be taking another GNV Ferry for a long while.
    Written July 12, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • ChristineC
    Austin, TX9 contributions
    We took SNAV round-trip from Naples for a day trip to Capri. Buying advance tickets online was easy and saved time day-of. NOTE: you need to exchange your confirmation for an actual ticket. (This is clearly stated in the confirmation email.) Both ferries ran on-time, boarding process was easy and efficient. Seats were plentiful and comfortable. Nothing fancy, but no complaints. PS. I have to agree with another reviewer that they should clean their windows! :)
    Written June 15, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • SeekerOfGoodValue
    Saint Louis, MO333 contributions
    It's just transport. Don't expect views. These relatively large high-speed passenger ferries haul tourists around the Bay of Naples. We went from Sorrento to Capri and back (20 minutes each way). The price is reasonable. If you get a window seat (seats are at least 12 across), you might have a limited view of the shoreline (left side going to Capri, right side returning). But to truly enjoy views of the shoreline from sea, you need to pay for a small excursion. The ferries are just ferries.
    Written October 31, 2019
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Elisabeth W
    Sollentuna, Sweden400 contributions
    It was not easy to get your arms around what tickets to buy for the Capri tour! A lot of different counters with different names and prices, so we were only guessing when standing in one of the lines to get tickets for the Capri ferry. Price EUR 38.50, quite pricy for such a short ride, but I guess that the price is ruled by supply and demand…
    Almost chaotic upon return, there were a lot of people wanting to get on the ferry, and were trying to get on board when the boat was too crowded!
    Written September 20, 2018
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • WAW-YMX-YUL
    Montreal73 contributions
    I wanted to sample a "cruise" in Italy and make my trip efficient by traveling from Naples to Catania at night while I sleep. Located at the front of the ship, the superior cabin was great, bigger than expected with a small fridge (complimentary bottle of water), desk, sufficient lighting and a (dirty) window. The ensuite bathroom features a sink, shower and efficient toilet.

    At Naples, Alibus stops right in front of the TTT Lines ferry terminal, which is a little waiting room with convenient, automated luggage lockers (3 euros), English speaking ticketing staff and free wifi, which in itself is an awesome amenity in downtown Naples. Note the weird opening times (closed from 13:00 to 16:30 among others) because you won't have access to your luggage at those times. I got there shortly after noon, picked up my printed tickets, left my luggage and explored the surrounding area (there is a LOT to see in the neighborhood of the ferry terminal).

    From the terminal, it's quite difficult to get to the boat: you have to haul your luggage through uneven roads, pass through a gate that is also used by trucks to drive onto the ship and disregard misleading signs (CATANIA arrows in 2 different directions on my way to the boat). Once you get by the boat, you have to haul your luggage by yourself on the same platform as the trucks and then take the escalators to the 2nd floor and check-in. You will be asked to leave your photo ID in exchange for the key. The boarding and check-in process could have been easier and more convenient but I understand that this line mostly caters to truckers and drivers so it wasn't designed for walk-on passengers.

    There was plenty of room on the ship as there were only 6-7 people in the cabins and about a dozen truck drivers. There are sitting rooms, a bar and a restaurant that had a simple, Italian-only menu with no options for vegetarians or pescetarians.

    Air conditioning and air circulation is pretty loud in the cabin but I found sleeping on board most comfortable. However, the staff will wake you up and make you leave your cabin a FULL HOUR before arrival in Catania (at some point, they were so rushed that I though they would make us jump into the water while the ship was still sailing) so they can clean the ship. Nevermind that you will miss sleep and have to stand for an hour waiting for the ship to dock, as long as they have the time to clean the cabins, that's all it matters. They want you out and they want you out fast...

    In that sense, service is TERRIBLE and offers very, very poor value for money. For 150USD per night, not being able to enjoy the sleep and have to stand for an hour before docking is unacceptable. As is often the case in Italy, customers exist to serve employees and not employees to serve customers. On arrival in Catania, a shuttle bus will transport you and your luggage to the entrance of the port where you can walk to the train station (8 minutes) or downtown (6 minutes).

    Due to the terrible service, I don't know if I would use this ferry again. The product was 7/10, the value for money was 7/10 but the customer service/staff was 1/10.

    Found this helpful or informative, click the button below to THANK me. :-)
    Written March 6, 2018
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Catalina B
    1 contribution
    TERRIBLE! Do not recommend this company that treats its customer with disrespect. In Naples port we were told to wait for our departure in a certain port and with 5 mins left and no boat in sight, I went to the ticket office and the lady told me "Oh, sorry, this is not the right port for you oops" and I have lost a day of Capri. After like 20 emails geting the same automated response, I still didn't get my money back. I recommend SNAV company, the staff is more competent.
    Written July 15, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • WAW-YMX-YUL
    Montreal73 contributions
    I wanted to sample a "cruise" in Italy and make my trip efficient by traveling from Naples to Catania at night while I sleep. Located at the front of the ship, the superior cabin was great, bigger than expected with a small fridge (complimentary bottle of water), desk, sufficient lighting and a (dirty) window. The ensuite bathroom features a sink, shower and efficient toilet.

    At Naples, Alibus stops right in front of the TTT Lines ferry terminal, which is a little waiting room with convenient, automated luggage lockers (3 euros), English speaking ticketing staff and free wifi, which in itself is an awesome amenity in downtown Naples. Note the weird opening times (closed from 13:00 to 16:30 among others) because you won't have access to your luggage at those times. I got there shortly after noon, picked up my printed tickets, left my luggage and explored the surrounding area (there is a LOT to see in the neighborhood of the ferry terminal).

    From the terminal, it's quite difficult to get to the boat: you have to haul your luggage through uneven roads, pass through a gate that is also used by trucks to drive onto the ship and disregard misleading signs (CATANIA arrows in 2 different directions on my way to the boat). Once you get by the boat, you have to haul your luggage by yourself on the same platform as the trucks and then take the escalators to the 2nd floor and check-in. You will be asked to leave your photo ID in exchange for the key. The boarding and check-in process could have been easier and more convenient but I understand that this line mostly caters to truckers and drivers so it wasn't designed for walk-on passengers.

    There was plenty of room on the ship as there were only 6-7 people in the cabins and about a dozen truck drivers. There are sitting rooms, a bar and a restaurant that had a simple, Italian-only menu with no options for vegetarians or pescetarians.

    Air conditioning and air circulation is pretty loud in the cabin but I found sleeping on board most comfortable. However, the staff will wake you up and make you leave your cabin a FULL HOUR before arrival in Catania (at some point, they were so rushed that I though they would make us jump into the water while the ship was still sailing) so they can clean the ship. Nevermind that you will miss sleep and have to stand for an hour waiting for the ship to dock, as long as they have the time to clean the cabins, that's all it matters. They want you out and they want you out fast...

    In that sense, service is TERRIBLE and offers very, very poor value for money. For 150USD per night, not being able to enjoy the sleep and have to stand for an hour before docking is unacceptable. As is often the case in Italy, customers exist to serve employees and not employees to serve customers. On arrival in Catania, a shuttle bus will transport you and your luggage to the entrance of the port where you can walk to the train station (8 minutes) or downtown (6 minutes).

    Due to the terrible service, I don't know if I would use this ferry again. The product was 7/10, the value for money was 7/10 but the customer service/staff was 1/10.

    Found this helpful or informative, click the button below to THANK me. :-)
    Written March 6, 2018
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Derek C
    8 contributions
    We had an amazing day on the water along the picturesque coast of Napoli, Procida, and Ischia. Arianna was very helpful and ensured we found the right boat for our group (9 people). Skipper Marcello was friendly and went out of his way to make our experience unforgettable.
    Written July 7, 2021
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Karen S
    Toronto, Canada3 contributions
    This was a great way to see the Amalfi Coast. Out guide was funny and informative, we could enjoy the tremendous views while our driver handled the crazy roads, and we didn't have to worry about how to find parking in prime tourist season. We had plenty of free time, lunch was included, as well as an extra boat tour to see some of the sites from the water. This was an excellent tour.
    Written July 20, 2018
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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