Eugenia was a most excellent guide! He delivered everything promised, was easy to find him at the meeting point, gave great narration on history of the area and was really passionate about us having the best tour. He took great care of us especially at the Garden restaurant at Pompeii. He was an excellent, safe driver! Our guide at Pompeii, Giovanna, was wonderful. She spoke beautiful English and gave us so much information on Pompeii then and now. We would highly recommend this tour and this company. Mario was an excellent communicator way before we even left for Italy. He gave superb directions and included pictures of the meeting point. Definitely 5 stars for communication and execution. We highly recommend them.