I booked this tour on the 14th September in the morning for a tour the same day at 22h30. I was on time at the meeting point but after 5 min I was alone still. I decided to contact the customer service of get your guide (I booked with them) and the person who answered me told me that he will call the partner there. After few minutes, the person told me to wait 5-10 minutes and that the guide will come to pick me up and to contact him if not. I waited 10 min and nobody came so the person said that he will call the partner again... After few minutes the person told me that there is no party tonight because I booked too late (around 9:30-10 am with confirmation mail, it's too late for a meeting at 10:30 pm...? 🤔First joke🤦🏻♀️). I'm asking myself if the customer service really called the partner the first time, otherwise it means that in 10 min the partner decided to cancel it 😉(second joke🤦🏻♀️). At the end I waited 30 min for nothing in Reeperbahn which is nice when there is group but for a girl alone it can be unsafe if she stay alone too long... Anyhow, the whole thing is a joke, not professional, they offered me to have a refund. Today 19th I still have nothing. So guys, run away from this because you will waste your time and loose your money. If you want to booked this kind of tour, don't use GET YOUR GUIDE.