Visitor Centers in Berlin

THE 5 BEST Berlin Visitor Centers

Visitor Centers in Berlin

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What travelers are saying

  • Alex B
    Los Angeles, CA52 contributions
    1.0 of 5 bubbles
    We walked all the way here just to find out that they only open from 9am to 12 pm. I submitted operation hours hope to help other visitors.
    Written March 14, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • michaelinmadison
    Deerfield, WI22 contributions
    5.0 of 5 bubbles
    Great help for trying to getting around, by U bahn ,s bahn or buss. Helpful staff...unusual for Germany. If more people would be as helpful se those "guys" a trip into Berlin/ Germany would be much more enjoyable.
    GREAT JOB !!
    Written October 28, 2023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Ruth B
    Canberra, Australia140 contributions
    2.0 of 5 bubbles
    We went in to buy the Berlin Welcome Card, but did not really feel welcomed. There was only a single person serving, and while I was waiting, I heard him be rude and unhelpful to a client in English, and another client in French. Then it was my turn. I speak quite good German, so I thought I’d see if that made any difference. Nope, rude and patronising to me too. We were entitled to a small discount because of using the Eurail Pass. I tried three times to ask about this and he just cut me off - the third time by holding his hand in my face. Then he charged me full price. I insisted on getting a refund for the discount he did not give me. He was clearly not happy and let me know it - then had the hide to say that I should have told him!! My husband jumped in at that point and told him that I had tried to tell him but he was not listening. Arghhh. What an unpleasant person.

    Footnote: went there again 2 days later and was served by a cheerful, helpful person. The sour taste from the first experience has still not vanished though.
    Written December 11, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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