We loved our Best of Alsace tour with Tour.Alsace. The bus was very comfortable and immaculately clean, the driver, Martin, welcoming and very helpful. The itinerary hit all the high notes. It was a very pleasant, informative, fun and an enjoyable trip, for us adults and a 10 year old. I was very impressed with the company's responsiveness. I contacted them via FB after 9:30 pm local time, by when the tour for the next day was no longer available on the site. Henri spoke to me, managed to make the changes so I can book it (this is at nearly 10 pm the night before the tour date), gave me a number of options, provided me with his personal # in case of any issues (none arose) and followed up the next day to find out how we liked the tour. 100% recommend and would definitely book again.