First of all the good, the massage was great, one of the best I've had in a while. Now on to the rest.
Upon arrival the concierge at the front desk was abrupt and icy. He told us to go get changed and come back as quickly as possible (we weren't late so no idea why) which made us feel a bit stressed, he also gave no indication as to where anything was. Upon leaving I didn't know where to put my robe and when I approached him he just stared at me like i'd run over his dog. Another member of staff came to my aide and showed me where the laundry basket was. It doesn't feel great to be treated like that when you're spending a fair sum on a relaxing day with your partner. Left feeling grumpy.
Apart from that guy, the overall experience was so so. The Spa itself has a fairly pleasant layout but is in need of some TLC, especially with regards to the flooring which has huge black cracks running down the corridors. If you're looking for a spa in Edinburgh would recommend you spend the extra and go to spa one at the Sheraton.