Right from the start when I sent my first email inquiring about The Horror of Haunted London tour, I knew I was dealing with a professional guide business. They responded promptly answering every question and I felt confident booking with them. I came to London with my daughter and wanted to give her a memorable experience since it was her first visit here....Black Cab Heritage Tours exceeded my expectations! Our tour guide, Mick, arrived exactly when he said he would in an immaculately clean taxi. For the next 3 hours, we were emerged in the historical beauty that is uniquely London. The fascinating and spine tingling stories were brought to life by Mick's gift of describing each haunted location in such a way that we hung on every word. I can't recommend this tour highly enough!! On my next visit to London, I will definitely book another tour with Black Heritage Cab Tours!