Department Stores in London

Top Department Stores in London, England

Department Stores in London

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Things to do ranked using Tripadvisor data including reviews, ratings, photos, and popularity.

What travelers are saying

  • Vanessa P
    Calgary, Canada1,250 contributions
    This place is beautiful, really top notch. It sells high luxury products. No place to sit though, perhaps to make you walk around and shop. Too crowded with tourist, way too crowded.

    Personally, the building is amazing, however prices are not for my budget.
    Written May 3, 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Belle-Noel
    Croydon, UK1,569 contributions
    This store is far quieter than Harrods down the road. It’s nice for a browse but the heating was on such a high temperature that I couldn’t stand being inside for too long with a mask and a scarf.

    I note that they now have a burger & lobster restaurant on the top floor which is good to know.

    Written January 2, 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • StephenCross
    Dublin, Ireland16,906 contributions
    Plenty of stuff and a wide variety of goods on sale over about 6 or 7 floors. Cafe at the top. Service overall is not that great.
    Written January 26, 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • BigHugh51
    Adelaide, Australia3,648 contributions
    While staying in the wonderful city of London again, we spent the best part of one day shopping and sight-seeing in the West End.
    While visiting various stores on Oxford Street, we happened upon the large House of Fraser department store, nestled amongst other department stores of a similar size.
    We had visited this department store before during previous stays in London and recalled that they had been good shopping experiences. Consequently, we went in again, to see what was on offer.
    The merchandise offered for sale was, as we had previously experienced. There was a good range of stock, most of which appeared to be of a reasonable quality. However, despite the fact that there was supposedly a “summer sale” underway, the prices tended to be on the high side compared to some of their nearby competitors.
    The real downside to this shopping experience however, was the lack of assistance and service available from staff in the store. It seemed almost as if they were hiding from the customers. There were very few shop assistants to be seen whilst we were there. Either most of them must have been sorting stock in the store room or the store was severely understaffed.
    Our opinion after our latest visit to the Hour of Fraser, is that there are better shopping experiences available in department stores elsewhere on Oxford Street!
    Written December 3, 2019
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • StephenCross
    Dublin, Ireland16,906 contributions
    Selfridges store is on Oxford Street in London. It’s is vast in terms of size and has just about every high end brand on sale.
    Written April 3, 2022
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Gary
    Walthamstow, UK20 contributions
    Hello am a regular visitor to the Emporium. I decided on a cycle to Hampstead yesterday 18th . As usual we visited your market . I was browsing through framed prints / paintings etc at the Curiosity Cabinet unit . I was so pleased that i had found a found a small print that i had seen on line of a Victorian chimney sweep . So excitedly i called over the person looking after the unit ( see photo ) . We had a conversation about the print and discovered that it had a pair , in a number of a series , again a Victorian scene . So i proceeded to ask the cost for both and it was fifty pounds , which i thought to expensive for ME ! As you do , i asked if that was " the best price " . The person informed me that she could reduce the price to forty five pounds , which i thought was good of her, but still to expensive for ME. So i chanced my arm and asked for the price to be reduced to 40 pounds , which the person agreed to . I asked if she accepted cards and the answer was no , so i said i would go to get the cash . Then to my complete shock the person completely changed her attitude and sarcastically said " YES" intimating that i would not come back , which i fully intended to do , as i really wanted the print . So again to myself, a group of people sat outside the café next door and my partners amazement the woman launched into an angry tirade . " do you not realise that we are trying to make a living" . I at this point was a bit confused and replied to her comment , something like " yes I'm sure its been difficult ". I went to walk away still intending to get cash to purchase the goods , when the woman again with such a red angry face told me that " if i went to Tesco's , i would not barter for discount " , this was repeated to me again , twice !! I did tell the woman at that point how disappointed i was to be treated in such a manor in a place where i have had many a happy day browsing and purchasing from your different units. To be honest the whole thing has put me of going back . This is completely the wrong way to behave with a customer .Even now i am still in shock and was completely embarrassed in front of the café worker next door and his guests in the lane . Also inevitable my partner was extremely concerned for me and the way i has been spoken to . Definitely falls below the usual high standards of Hampstead and the Emporium. I look forward to you response Regards. Gary Campbell
    Written October 19, 2020
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Skyhigh_Enigma
    Weston super Mare, UK10 contributions
    If you have tome, this is a must. Amazing range of vintage clothing and memorabilia to suit all tastes. Staff were not pushy, just helpful, and the relaxed vibe was conducive to spending a while browsing. Will visit again next time.
    Written September 9, 2021
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • Chris T
    London, UK12 contributions
    An amazing helpful asian chap, name on receipt chack k made my experience today great. Thank you so much.
    Written October 24, 2020
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • brmusicman
    Chicago, IL2,826 contributions
    I am a stationary lover, and I deliberately sought-out this store, which is in a cool part of London. I wasn't disappointed. It's a small but delightful shop with a really well-curated selection of stationary goods and office supplies. Definitely things you will not find elsewhere, and a number of quirky but charming items. I love the care that the owners put into the selection, the presentation, etc., and the clerk was super nice and packaged up my items carefully and stylishly. It'll go on my London "must do" list.
    Written February 18, 2020
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
  • duncangreg
    uk2 contributions
    Buyer beware purchased 2 shirts at a cost of £6995 each, checked on website once home same shirt £24.95 each and no real explanation from customer service but did get refund after travelling another 40 miles round trip to sort it out
    Written August 18, 2021
    This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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