Transportation in Playa del Carmen

Top Transportation in Playa del Carmen, Mexico

Transportation in Playa del Carmen

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Transportation
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What travelers are saying

  • chinitayf007
    Dallas, TX41 contributions
    Experience was okay, the boat ride. Now like the airlines they charge different fees so based price is around $11 but they sell you first class $ 14 basically you don't wait so long in line, you go in the express line and some areas on the boat are reserved for First class. Personal is not friendly, the cashier push you to buy a package with her friend that offers discounts for Cozumel.
    I got screwed buying a package to PLAYA UVAS a awful place in Cozumel, they swear by give you the best price and discounts.

    TIP DO NOT SPEAK WITH THE PROMOTERS AND JUST BUY YOUR Ticket for the ferry, do not take discounts and just wait until you go to Cozumel and decide what do you want to do
    Written June 21, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • F S
    1 contribution
    I would suggest taking the UltraMar ferry instead of Winjet. My friends I were told that a one way ticket is $25, but when we looked at the website later we found out that the actual price of a one way ticket is $12. We were forced to check our bags and pay $5 to put them under the ferry even though other passengers were able to bring their bags on deck for free and then forced to give tip the guy that tagged our bags. Definitely felt as though we were targeted to get more money out of us because we are tourists or American.
    Written June 11, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • damonpczm
    Cozumel, Mexico36 contributions
    Rude staff and captain, slow service, rip-off reservation program and policies that are actually dangerous. If you can, use transcaribe, its not as fancy looking and has same ripoff program, but its better in literally every other way.
    Written September 29, 2021
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Ilonka R
    Zwanenburg, The Netherlands3 contributions
    Very smooth communication with the office and an excellent guide. Shout out to Gerry, very knowledgeable, friendly and easygoing. Allthough it's seems expensive (we did the turtles and Tulum tour), it's totally worth it, because you don't have to wait for anyone and you can totally make the day just the way you like it. We had a great time, learned a lot and will definitely use My Quest Congierge again. Thanks so much!
    Written August 6, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Juan Y
    1 contribution
    Great customer service! Highly recommended! I arranged a last minute pickup with this company from the Cancun international airport. I knew that it was most likely not going to happen, but still decided to take a chance. The owner called me directly to explain the situation with last minute bookings and he tried to accommodate my request. He was very upfront about scheduling conflicts so I decided, based on my own schedule conflicts, to decline the service and he immediately proceeded to issue a full refund. During our call, I asked him about areas to visit during my trip and, even though he knew I was not taking the service, he was very helpful and his recommendations proved to be excellent!

    Highly recommend this company.
    Written August 12, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • DDL-Siberian
    Darwen, UK18 contributions
    This is the second time we have used Luxe for our transportation requirements in Mexico and they continue to provide a first class quality service. We have visited Mexico over 25 times and used a variety of transportation providers but we can honestly say that we have found the best in Luxe.

    The staff of Luxe are certainly the best assets. From booking with Mahonry, the liasing of our requirements with Axel and finally our wonderful driver Miguel. All of the service we received was exceptional.

    Nothing was too much trouble and they went above and beyond with making our journey even more pleasurable. The little touches of cold towels, chocolates, choice of music and quality cold Cervezas (as per our request) plus juices and snacks for the kids were certainly welcome after our 10 hour flight. Plus the tequil barrel was a lovely surprise!

    Miguel provided us with good conversations and lots of laughs on both of our journeys. It was a real pleasure to meet him - he is fantastic! When we had used Luxe previously we had the fortune of meeting Axel and this time he was constantly checking in with us that everything was OK and if there was anything further he could do. First class service!!

    We can honestly say that we look forward to using Luxe again on our next visit and hopefully meeting Miguel and Axel again.

    My advice if you are looking for transportation in Cancun then book Luxe as you won't find better service anywhere!!
    Written August 14, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Dereck P
    1 contribution
    David was great. Got us to the airport on time and even answered questions that had nothing to do with transport!

    We’ve used MeetPlaya 5-6 times now over the past few years and they’re always great to work with!
    Written August 8, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Ley G
    Washington2 contributions
    GO WITH TOPKLASS!! So glad we found Daniel and Topklass! I don’t think any other company would have done what they did and at the rate that they did it. I know because I researched and called ever company I could find.

    For those that don’t like to read long reviews:
    -easy communication via WhatsApp
    -quick, straightforward quotes
    -accommodating and friendly staff
    -clean air conditioned vans
    -cooler with beers, water, and sodas
    -PUNCTUAL
    -Best rates in the area guaranteed
    -knowledgeable and organized

    Now on to the full review for those who like that:

    We were a group of 15 people flying from all over the US at different times. We needed airport transfers AND Roundtrip transportation to Playa Del Carmen and Cancun from our resort in Puerto Morelos on different days of our stay. NO PROBLEM, they accommodated EVERYTHING that we needed. We even wanted transportation for an impromptu night out in Playa and I only requested it a couple of hours before we wanted to go—NO PROBLEM! 😳

    Look at the picture of the crazy flight schedule our group had! This was a chart created by Topklass, highlighted and organized so that everyone would know when to expect their transfer and where to go to get it. Absolutely insane!

    There were so many other accommodations they made, like last minute changes, making double trips when people were arriving late or getting off at the wrong terminal, waiting when people in the group came to the van late.

    There is no other company doing things like Topklass in this area, and honestly I have never experienced this level of service with any transportation company ANYWHERE with my groups. Group travel can be so difficult to coordinate and they handled it so professionally.

    I will ONLY use this company for my transportation needs when in the area, no questions asked. I hope they will branch out and open their company in other parts of the world so I can use them WHEREVER my groups go 🤗

    Thank you all for everything you did for my group!!
    Written August 3, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Shawna M
    1 contribution
    Monica’s tours are THE BEST! I highly recommend making time for one or more if you’re in the area! It was a very personal experience. No crowded buses. We did not have to wait in any lines anywhere. We loved getting to know Monica’s niece, she was our tour guide!
    Written July 29, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Przemek Z
    3 contributions
    Great trip! Highly recommended! Perfectly organised, we visited a lot of interesting places in a one day
    Written February 26, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • David B
    1 contribution
    Dynamite service! Helped us out t with a same day emergency move out of a horrible Airbnb. Great communication from the office and ver fast responses. Our driver Samuel was the best! We didn’t even have the right address of the new place and he found it for us. Highly recommend!
    Written July 28, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Natalie B
    1 contribution
    We used Memo travel to help from airport transport, to getting around Tulum safely every night we were there and then booked an excursion to see the cenotes. I cannot say enough wonderful things about our experience. They responded promptly, even in the evening hours, were incredibly reliable and always on time. The last day we did the cenotes and our tour guide Ari brought so much fun and energy. We had the best time and are looking forward to visit Tulum again and will definitely use MEMO travels again!
    Written August 11, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Paul H
    5 contributions
    The main goal for our trip was to visit and learn about the Mayan's.
    This tour exceeded our expectations.
    Written March 9, 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • Margaret F
    5 contributions
    Great place,fantastic food and weather.Beach area was not far from our hotel,had a couple of really nice evenings there watching the sunset!! 😎
    Written March 7, 2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
  • agoyal2
    Seattle, WA4 contributions
    Great rates and service. I booked ahead for a round trip from airport to hotel zone. They sent us really clear instructions with pictures of where we will be picked up from and our greeter was waiting for us when we came out of the airport. The car ride was comfortable and the driver was friendly and nice. Definitely recommend.
    Written April 15, 2022
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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