Insight Safari Holidays
Insight Safari Holidays
5
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About
We are a safari company based in Uganda, offering gorilla trekking safaris to Bwindi Impenetrable National Park as well as other tours in Uganda.
Kanungu, Uganda
Meets animal welfare guidelines
Awards
Travelers' Choice
2024
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Insight Safari Holidays
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
202 reviews
Excellent
193
Very good
3
Average
3
Poor
0
Terrible
3
Ritah K
Thousand Oaks, CA1 contribution
Jan 2020 • Friends
After contacting 4 different companies with our limited budget, Insightsafariholidays was able to give us all the excellent services beyond our expectations.
They understood our need for the African safari experience and they redesigned our itinerary which really amazed the 3 of us. This showed us how much the company takes interest in all their clients.
A big thank you to Ayub who was our guide for the 15 days in Africa.
Xoxo
I highly recommend Insight Safaris.
They understood our need for the African safari experience and they redesigned our itinerary which really amazed the 3 of us. This showed us how much the company takes interest in all their clients.
A big thank you to Ayub who was our guide for the 15 days in Africa.
Xoxo
I highly recommend Insight Safaris.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith N
1 contribution
Feb 2020 • Couples
My girlfriend and I just completed a 7 days safari with insight last month and they were great! services were far beyond our expectations with Phenie the guide who was just awesome he helped us have such memorable and unforgettable experiences.
Calah, an official, was fast at responding to our emails and made a good choice of accommodation and activities within our budget.
We had a great time and will definitely recommend them to all our friends.
Calah, an official, was fast at responding to our emails and made a good choice of accommodation and activities within our budget.
We had a great time and will definitely recommend them to all our friends.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petya
Sutton, UK3 contributions
Mar 2020 • Friends
We booked to see the gorillas well in advance and obviously with time we had multiple questions. Calah always answered all our enquiries fully, friendly and timely.
However the best was the actual experience and the way the trip was organized. Our tour guide, Auyb, was absolutely amazing, super friendly, patient, knowledgeable, helpful, pro-active and considerable. We went at the start of the low season, so there was a risk not to be able to see everything as planned but thanks to Ayub and his last minute re-scheduling we managed to see more than expected. Unfortunately we had only 6 days to spare, so we went for the 4 day gorilla trekking and lake safari but it was totally worth it. We absolutely recommend and definitely you should use Insight Safari Holidays.
However the best was the actual experience and the way the trip was organized. Our tour guide, Auyb, was absolutely amazing, super friendly, patient, knowledgeable, helpful, pro-active and considerable. We went at the start of the low season, so there was a risk not to be able to see everything as planned but thanks to Ayub and his last minute re-scheduling we managed to see more than expected. Unfortunately we had only 6 days to spare, so we went for the 4 day gorilla trekking and lake safari but it was totally worth it. We absolutely recommend and definitely you should use Insight Safari Holidays.
Written April 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abigail S
1 contribution
Jul 2023 • Friends
A friend and I (2 women) did the 3-day Murchinson Falls Safari and it was easily one of the best trips I've ever been on! Calah from Insight was very communicative from the inquiry to the day of pickup, from the itinerary, cost breakdown, and overall flexibility with our plans.
Once we got to Entebbe, our guide Jones picked us up and the real adventure began! Jones was an incredible, warm, friendly, intelligent guide and we had so much fun with him as our guide.
We stayed at the Parraa Lodge and it was a lovely hotel in the park. During the safari drives itself we were able to see baboons, water buffalo, giraffes, kob, and lions! The Nile boat cruise was smooth sailing with beautiful river views and sightings of hippos, crocodiles, and elephants. Wrapping up the trip we went to the top of the Falls which is an indescribable experience and then Ziwe Rhino Sanctuary, where you stand within dozens of feet of rhinos!
I highly recommend Insight Safari and anyone who gets Jones as their guide will have an excellent experience!
Once we got to Entebbe, our guide Jones picked us up and the real adventure began! Jones was an incredible, warm, friendly, intelligent guide and we had so much fun with him as our guide.
We stayed at the Parraa Lodge and it was a lovely hotel in the park. During the safari drives itself we were able to see baboons, water buffalo, giraffes, kob, and lions! The Nile boat cruise was smooth sailing with beautiful river views and sightings of hippos, crocodiles, and elephants. Wrapping up the trip we went to the top of the Falls which is an indescribable experience and then Ziwe Rhino Sanctuary, where you stand within dozens of feet of rhinos!
I highly recommend Insight Safari and anyone who gets Jones as their guide will have an excellent experience!
Written July 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophie C
Dubai, United Arab Emirates319 contributions
Mar 2021 • Couples
I had booked our trip with Calah in summer of 2019 but because of Covid, it wasn’t until nearly two years later when we could finally take our trip of a life time!
Throughout that time, Calah kept in contact with me, updating me about when we can look to rebook. She responded so quickly and to every question I had. I felt truly supported in the whole experience, which meant I could relax and know the trip would go to plan.
Our guide, Nasser, was fantastic. He truly took care of us, making sure every step of our journey was comfortable and we were happy. I really liked that aspect of the trip, that Nasser was with us from start to finish!
We had booked the three day gorilla trip, which was everything we had dreamed it would be! I am almost four months pregnant so Nasser made sure to inform the guides and help us be in a slower group that would track the closest gorillas. It was the most incredible experience and I highly recommend it! The hotel we stayed in was beautiful and the staff were wonderfully accommodating. We are both vegan so I naturally have low expectations of food when we are away but I need not have! The hotel had countless options and the food was filling and delicious.
Unfortunately, the other part to our trip had been cancelled as we were due to fly out to Kenya after our trek and the country had gone into lockdown. I emailed Calah and asked if there was anything she could plan for us last minute and she created an itinerary for us and sorted out change of hotels and movements. Again, her communication and support just ensured everything happened stress free, which we are very grateful for.
We added three day Safari in Queen Elizabeth national park. Even the journey there was unreal, Uganda is one of the most beautiful countries we have ever visited. Nasser made sure we saw all the animals we wanted to see, stopping for as many photographs as we wanted.
The van you travel in is extremely comfortable and spacious. The seats actually recline so I was able to catch up on lots of rest and sleep between lodges and stops!
If your are considering a trip to Uganda, I highly recommend Insight Safaris. The communication, personalisation, care and service that they offer was just fantastic.
Thank you so much Calah and Nasser for creating an unforgettable trip we will never forget!
Throughout that time, Calah kept in contact with me, updating me about when we can look to rebook. She responded so quickly and to every question I had. I felt truly supported in the whole experience, which meant I could relax and know the trip would go to plan.
Our guide, Nasser, was fantastic. He truly took care of us, making sure every step of our journey was comfortable and we were happy. I really liked that aspect of the trip, that Nasser was with us from start to finish!
We had booked the three day gorilla trip, which was everything we had dreamed it would be! I am almost four months pregnant so Nasser made sure to inform the guides and help us be in a slower group that would track the closest gorillas. It was the most incredible experience and I highly recommend it! The hotel we stayed in was beautiful and the staff were wonderfully accommodating. We are both vegan so I naturally have low expectations of food when we are away but I need not have! The hotel had countless options and the food was filling and delicious.
Unfortunately, the other part to our trip had been cancelled as we were due to fly out to Kenya after our trek and the country had gone into lockdown. I emailed Calah and asked if there was anything she could plan for us last minute and she created an itinerary for us and sorted out change of hotels and movements. Again, her communication and support just ensured everything happened stress free, which we are very grateful for.
We added three day Safari in Queen Elizabeth national park. Even the journey there was unreal, Uganda is one of the most beautiful countries we have ever visited. Nasser made sure we saw all the animals we wanted to see, stopping for as many photographs as we wanted.
The van you travel in is extremely comfortable and spacious. The seats actually recline so I was able to catch up on lots of rest and sleep between lodges and stops!
If your are considering a trip to Uganda, I highly recommend Insight Safaris. The communication, personalisation, care and service that they offer was just fantastic.
Thank you so much Calah and Nasser for creating an unforgettable trip we will never forget!
Written April 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bridget K
1 contribution
Apr 2023 • Friends
We could not have asked for a better experience with Insight Safari Holidays. Myself and 12 friends from Canada booked a 4 day safari and Calah (the owner) made the booking experience seamless by accommodating our itinerary and being very prompt with communication. She organised a special birthday surprise for one my friends on the trip and made it very memorable. Our tour guide Edmond made our trip exceptional with his knowledge of Uganda and the animals, his kindness and laughter! He was extremely accommodating of our group and made sure we were all getting to do the activities we wanted. He was an amazing safari guide and we were able to see lions, leopards, bulls, bucks, elephants, hippos and more! Both accommodations on the trip were spectacular with an infinity pool and views of Queen Elizabeth park. The chimpanzee forest resort was breathtaking with beautiful local gardens and wildlife. We miss our trip already but we will definitely be coming back!
Written May 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Bridget,
Thanks for taking that to share your travel experience and we were honored to offer you our services.
Best wishes and greetings from Uganda.
Written May 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joan S
Durban, South Africa10 contributions
Mar 2020 • Couples
We had a wonderful experience with Insight Safaris, Uganda.
From the time we booked, Calah was outstanding and facilitated all our needs in a warm and caring way. Thank you!
We had Bahati (Moses) as our guide, who was an excellent and safe driver; exceptionally competent wildlife expert; great spotter of distant game which we could hardly see even with our binoculars; and professional in every way. We saw everything we had dreamed of including the mountain gorillas in Bwindi Impenetrable Forest. Our guide Bahati was entertaining and introduced us to many local traditions (and knowledge) which helped us to understand this wonderful and unique country.
We felt safe all the time, and looked after. Thank you so much.
From the time we booked, Calah was outstanding and facilitated all our needs in a warm and caring way. Thank you!
We had Bahati (Moses) as our guide, who was an excellent and safe driver; exceptionally competent wildlife expert; great spotter of distant game which we could hardly see even with our binoculars; and professional in every way. We saw everything we had dreamed of including the mountain gorillas in Bwindi Impenetrable Forest. Our guide Bahati was entertaining and introduced us to many local traditions (and knowledge) which helped us to understand this wonderful and unique country.
We felt safe all the time, and looked after. Thank you so much.
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christian
Berlin, Germany20 contributions
Dec 2021
I booked "6 Days Uganda Safari, Gorillas, Wildlife and Chimpanzee" from their website directly with Insight Safari Holidays.
Calah did a great job organizing the trip and Nasser was the best guide you can ever imagine. Thank you very much again for this great experience!
We saw Chimps, Gorillas, and the famous tree-climbing lions in Ishasha - more than I had hoped for before the trip!
Payment by credit card to their bank in Uganda was smooth and efficient as well.
Calah did a great job organizing the trip and Nasser was the best guide you can ever imagine. Thank you very much again for this great experience!
We saw Chimps, Gorillas, and the famous tree-climbing lions in Ishasha - more than I had hoped for before the trip!
Payment by credit card to their bank in Uganda was smooth and efficient as well.
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bkbernstein
Boston, MA18 contributions
Feb 2020
I recently went on the 6 day gorillas, chimpanzee's and wildlife tour. We also added an extra day at the beginning to do rhino trekking.
From initial communication with Calah, to confirmation of the itinerary and payment, everything went smoothly. We paid online via the secure link and had no problems. Calah sent us our complete itinerary before arriving.
Our tour guide Ivan was very nice and knowledgable. He was a fantastic driver and did great with the tough driving conditions. Having chose the "luxury" accommodations they were all fantastic! I am not sure I would have wanted to stay in the moderate let alone budget level. Pay the extra money as the lodges were spectacular and worth the extra money. When will you be in Uganda again?
I highly recommend Insight, and you should feel safe and secure booking your travels with them.
From initial communication with Calah, to confirmation of the itinerary and payment, everything went smoothly. We paid online via the secure link and had no problems. Calah sent us our complete itinerary before arriving.
Our tour guide Ivan was very nice and knowledgable. He was a fantastic driver and did great with the tough driving conditions. Having chose the "luxury" accommodations they were all fantastic! I am not sure I would have wanted to stay in the moderate let alone budget level. Pay the extra money as the lodges were spectacular and worth the extra money. When will you be in Uganda again?
I highly recommend Insight, and you should feel safe and secure booking your travels with them.
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ben, It sounds good to know that all went on well and services exceeded your exceptions with valve for your money. Thanks for choosing to travel with Insight safari holidays.
Written March 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Victor R
Denver, CO81 contributions
Sep 2023 • Couples
My wife and I had an amazing vacation in Uganda because of the fantastic service provided by Insight Safari Holidays. We did a six-day tour which included gorilla habituation, chimpanzee trekking, and safari game drives. Our guide, Jacob, was so incredibly friendly, kind, knowledgeable, helpful and skilled as a driver. He had answers to every single question we asked - even anticipating our questions before we asked them a number of times. His connections all across the country, in every park we visited or every lodge we stayed in was invaluable. When we went on game drives in Queen Elizabeth National Park, Jacob was the first to get us to see a pair of lionesses stalking a herd of cape buffaloes, he was the first to spot a leopard walking along the savannah, he was the first to get us to a hyena skulking amongst antelopes; each time, we'd get there first and then other Land Cruisers would follow. When we went chimp trekking, Jacob made sure we were connected with the most experienced guide in the park, Jasper. On our anniversary, Jacob had the staff at the Twin Lakes lodge set up our dinner table outside the restaurant with a gorgeous view overlooking Queen Elizabeth National Park. When we went gorilla trekking, Jacob got us set up with one of the Bwindi rangers that he knew personally, making for an unforgettable hike and experience with the gorillas. After our tour was over, he also got us back to Entebbe early enough to check into a hotel there and relax for five hours before our flight home. It was a perfect tour, and we can't thank Jacob enough for making it so.
We booked the tour in January 2023, and we worked with Calah to do so. She was so helpful, and so quick to respond to all of our inquiries, and made the process of booking so smooth. We checked in with Calah periodically in the eight months leading up to our tour, and she made sure to keep us up to do on all the documents we needed and when we needed them, what to pack, what to expect on our tour, and when we landed in Uganda, she kept us informed as to when to expect Jacob to pick us up.
If you're considering a trip to Uganda for any reason, I can not emphasize enough how much I recommend working with Insight Safari Holidays!
We booked the tour in January 2023, and we worked with Calah to do so. She was so helpful, and so quick to respond to all of our inquiries, and made the process of booking so smooth. We checked in with Calah periodically in the eight months leading up to our tour, and she made sure to keep us up to do on all the documents we needed and when we needed them, what to pack, what to expect on our tour, and when we landed in Uganda, she kept us informed as to when to expect Jacob to pick us up.
If you're considering a trip to Uganda for any reason, I can not emphasize enough how much I recommend working with Insight Safari Holidays!
Written September 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Victor,
Thank you so much for taking the time to share your wonderful experience with Insight Safari Holidays. We are truly delighted to hear that you and your wife had an amazing vacation in Uganda and that our team, especially Jacob and Calah, played such a significant role in making your trip unforgettable.
We are truly honored that you chose Insight Safari Holidays for your trip to Uganda. We hope to have the pleasure of serving you again in the future, should you decide to return for another adventure in this beautiful country.
Once again, thank you for your kind words, and we wish you and your wife many more incredible journeys ahead.
Warm regards,
Insight Safari Holidays Team
Written September 27, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
as I only booked to travel within Uganda I dont know about the Maasai Mara, what I do know is that their office staff are really good at responding to emails and I'm sure they will answer all your questions
Written July 3, 2019
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