Serenity Day Spa

Serenity Day Spa, West Bay: Hours, Address, Serenity Day Spa Reviews: 4.5/5

Serenity Day Spa
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
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A place where you find the definition of relaxing your mind, body, and soul! Full massages, aromatherapy, body wraps, complete pampering, couples romantic spa treatments, and so much more...
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
166 reviews
Excellent
128
Very good
24
Average
8
Poor
3
Terrible
3

jamie0428
Pyeongtaek, South Korea1 contribution
Friends
Elsa was truly amazing! I was 12 weeks pregnant and she listened to me and gave me a gentle yet excellent massage. Highly recommend this place for some rainy or sunny day fun!
Written March 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Judy A
3 contributions
We had the couple massage and we both loved our experience so much we had a second massage to help us through our long flight home. Worth every cent and looking forward to our next visit. .
Written April 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ecclectic-eccentric
Dover, OH625 contributions
Once again, my husband and I enjoyed wonderful massages at Serenity Day Spa! The spa is attractive, comfortable and very clean. Their massage therapists, Blanca and Elise, do an excellent job and we look forward to treating ourselves at the spa again next year when we stay at West Bay Lodge.
Written April 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Leslie T
Cold Lake4 contributions
Had a massage around day 5 of our 14 night stay...the therapist was wonderful and I couldn't believe she was able to get to all my areas of concern within the 60 minutes. Great service and very personable
Written April 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Dawn R
Toronto, Canada15 contributions
Solo
Recently was in Roatan and had the pleasure of spending part of my day at Serenity .. right from when I walked in I felt relaxed and pampered by Elise The quaint clean spa was just what I was looking for... I had the salt scrub a terrific massage and the famous papaya facial truly a wonderful experience. I’ll be back next year.. def check out the restaurant it looks fabulous I just didn’t have time so on my visit next year I will have lunch . Interesting the next day I was out and met the owner by chance a wonderful woman who is full of tips on the island
Thank you
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Margaret H
35 contributions
I stayed at West Bay Lodge last Christmas and thoroughly enjoyed this massage. I have never experienced this kind of massage before. I’m back again and can’t wait for another trip to the spa. Beautiful, tranquil environment. Professional staff. ❤️
Written December 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Saphu P
5 contributions
Couples
My husband got a 70 min hot stone massage where scalding hot stones were ground and pounded on his scalp and body. The masseuse’s belly suffocated his face as she thumped his chest with the stones. He asked for less pressure when it was too painful to tolerate but didn’t know how to ask for less suffocation in Spanish. He left sore, sweaty and out of breath.

My 90 min salt scrub and massage were painful at times, which she modified when asked, but had to be asked multiple times. The polish on my manicure and pedicure was sloppily applied and didn’t dry for over 2 hours, possibly because there was still oil and salt on my nails from the scrub prior to the polish? Also, toxic/flammable polish setting spray apparently didn’t work. The ladies were really nice so I feel bad writing this review, I did tip them well but had to share my disappointment after a fairly expensive 3-5 hour treatment.
Written May 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David M
Allen, TX10 contributions
Solo
My wife and sister-in-law each had a message and papaya facial combo here. They both loved it! Blanca has a lot of experience and did a great job. The value for the message/facial was really good at $80.
Written March 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

ecclectic-eccentric
Dover, OH625 contributions
Couples
We have enjoyed treatments at the Serenity Day Spa each time we have stayed at the West Bay Lodge where it is located. Blanca provides an exceptional deep tissue massage. (In fact, my husband says he wishes he could have one of her massages weekly for the rest of his life.) This year, I also indulged in a Detoxifying Mud Wrap with aromatherapy massage by Bielkis (I'm sorry I'm probably misspelling her name) which was incredibly relaxing and made my skin feel so, so good. The spa itself is lovely, clean and relaxing. I look forward to going again next year.
Written March 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

BLONDIE70Ontario
Kingsville, Canada89 contributions
Couples
We stayed at The West Bay Beach Resort and Spa where the Serenity Spa is located. Had the Couples Massage the second week of our stay on Valentines Day. Both of us wished for a gentle Swedish Massage and it was amazing from tip to toe. This was my first full body massage ever (69 yrs.) but my hubby has had them at many resorts over the past 20+ years. He said it was the best one that he has ever had. Recommended for sure ❤️❤️❤️
Written February 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about Serenity Day Spa

Serenity Day Spa is open:
  • Mon - Sat 9:00 AM - 4:00 PM

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