Kylmamaa
Kylmamaa
4.5
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About
Kylmamaa is local DMC office in Yllas and in Lappea. We offer services for groups and individuals. Our memorable snowmobile safaris, silent husky tours and relaxing reindeer sleigh ride and snowshoe trips are able to participate to anyone. Welcome to enjoy!
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
20 reviews
Excellent
17
Very good
1
Average
1
Poor
0
Terrible
1
Mark J
Abergavenny, UK5 contributions
Feb 2020 • Family
What a fantastic 2 trips with Kylmamaa. We had some trouble booking the trip on line but all the issues were resolved quickly and efficiently by Marika in the office for which nothing is too much trouble. The dog sledding was great, we took the longer 16k trip which meant 2 hrs with the dogs, am experience bot to be forgotten. The next trip was a snowmobile trip to visit the snow Village. We were led by Becca who gave us a thrilling trip on the snowmobiles to the snow village and back. I cannot recommend this company enough, the company is small and offer a very personal experience. Thanks for a great trip
Written February 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much!
It was really nice to have you as our guest.
Hope to meet you again!
Kind regards,
Marika and Team Kylmämaa
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kylie R
3 contributions
Jan 2023 • Couples
We booked the evening snowmobile trip which included snacks at the Kota over the fire, and the whole experience was wonderful. Our guide Heikki was very friendly and funny, and really made sure our experience was great.
He brought along some vegan sausages for me and grilled them over the fire, and then even brought vegan pastries for after. The reindeer flatbread was also really enjoyed.
Hot berry juice was delicious, as was the freshly made pot of coffee.
We ended up with a private trip as no one else booked and it was perfect! 10/10 would recommend to everyone!
He brought along some vegan sausages for me and grilled them over the fire, and then even brought vegan pastries for after. The reindeer flatbread was also really enjoyed.
Hot berry juice was delicious, as was the freshly made pot of coffee.
We ended up with a private trip as no one else booked and it was perfect! 10/10 would recommend to everyone!
Written January 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Susan K
3 contributions
Jan 2024 • Family
We are not long back from snowmobiling and I really have to do a rave review for Kylmamaa.
We are staying at Yllas log cabins and we were pocked up and dripped back but the lovely Christian.
My son has ASD and he had a melt down at putting on the boots and outerwear provided as well as something on his head under the helmet. Christian was so patient and so kind throughout. I was going to stay behind with my son and just hubby go but Christian went out of his way to help ensure we could all go.
Myself and son went round behind Christian in the pod.
Honestly, would could of been a really usetting and stressful time was made manageable but the kindness and understanding Christian showed. My son ended up falling g asleep for the first half and thoroughly enjoyed the second!!!!
We are staying at Yllas log cabins and we were pocked up and dripped back but the lovely Christian.
My son has ASD and he had a melt down at putting on the boots and outerwear provided as well as something on his head under the helmet. Christian was so patient and so kind throughout. I was going to stay behind with my son and just hubby go but Christian went out of his way to help ensure we could all go.
Myself and son went round behind Christian in the pod.
Honestly, would could of been a really usetting and stressful time was made manageable but the kindness and understanding Christian showed. My son ended up falling g asleep for the first half and thoroughly enjoyed the second!!!!
Written January 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franske1960
Riethoven, The Netherlands12 contributions
Feb 2024 • Family
Just returned from a wonderful family holiday in Lapland. Thanks to you we had the time of our lives! Great small group activities, extremely helpful, friendly, patient and very caring for the children! You have helped ensure an unforgettable holiday. Big kudos to you!
Written February 20, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marco K
Prague, Czech Republic9 contributions
Dec 2014 • Couples
Go to lapland in winter, when everything looks white and temperature are never over zero. This is the real Lapland and only like this it is possible to understand a bit of their way of life.
Don't be afraid of those -30 C ... Just cover your self as much as you can with appropriate clothes and go smiling.
Kylmama Tours is well organized and managed by a nice person, Tula, the elder sister of Pippi longstocking... :) no remarks about their organization just relay on them and get all the fun of the "extreme" experineces (extreme for us... Normal for them!).
Don't be afraid of those -30 C ... Just cover your self as much as you can with appropriate clothes and go smiling.
Kylmama Tours is well organized and managed by a nice person, Tula, the elder sister of Pippi longstocking... :) no remarks about their organization just relay on them and get all the fun of the "extreme" experineces (extreme for us... Normal for them!).
Written January 6, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew T
Norwich, UK334 contributions
Dec 2016 • Couples
We booked for a Northern lights snowmobile safari to start at 10pm. At midday it was obvious that we would not see the northern lights (it was blowing a blizzard). But the tour operator does not offer alternative dates if the weather will clearly not give you a chance to see the northern lights. Fair enough that they can't control the weather and it is your luck, but they could offer an alternative date (as they did on a similar trip we did in Iceland). Instead the tour operator said that we would enjoy the snowmobile ride. It was fun although we could have just saved money and hired a snow mobile rather than guided tour for northern lights we would clearly never stand a chance to see. So we braved a 2 hour trip on a snowmobile with a short stop at a cabin for a hot drink. That was the entirety of the trip. Only one other family were fool enough to risk it. Transfers to the site were good and the guide was very friendly. Shame they couldn't show flexibility and accommodate us on to a day later in the week when there could have been even the slightest chance of the northern lights instead of driving a snowmobile in these conditions. It could have simply been called a snowmobile ride and this wasn't what we paid for
Written December 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Milka F
17 contributions
Feb 2014 • Business
For those who love ...
deserts
nature
sports
action
wilderness
true sauna
snow (of course)
People at Kylmamaa Tours are truly professionals. Can suggest you the best programs depending on your interest and the season. You can reply upon them.
deserts
nature
sports
action
wilderness
true sauna
snow (of course)
People at Kylmamaa Tours are truly professionals. Can suggest you the best programs depending on your interest and the season. You can reply upon them.
Written January 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
victoria b
8 contributions
Jan 2024 • Couples
We are both 80 and booked a snowmobile trip to the Snow Village.
At the end our guide made us move the snowmobiles really close together, he kept urging me forward until I touched the vehicle in front. A small piece of plastic came off and the guide said not to worry but we’d have to “do the paperwork”.
Next thing we knew the manager appeared and said we’d have to pay hundreds of euros, cash then and there for the repair.
We asked how much, he said he didn’t know but he’d “call the engineer”. He said parts weren’t made in Finland and were hard to get. He then pretended to make a call to the engineer and then said “he’s busy so he’s not answering”. He then showed us a note on his phone saying this same thing happened a few weeks ago and this was the quote from the engineer for the repair. The note said the repair would cost about €700. He then started pressurising me to pay him then and there. He kept pushing for cash asking if I could pay now or comeback tomorrow. I said he could invoice me as I thought this was very fishy behaviour. He kept on asking me for cash. By this point everyone else on the trip had been taken back to the hotel and they left my wife and I stranded. We had to remind them they were supposed to be taking us back to our hotel.
I’ve since found out that all snowmobiles are insured under finish law and this was a scam to make me pay €700 for nothing. They made me bump into the other snowmobile on purpose. DO NOT BOOK WITH THESE PEOPLE! Will be reporting to the local
Police after taking legal advice.
At the end our guide made us move the snowmobiles really close together, he kept urging me forward until I touched the vehicle in front. A small piece of plastic came off and the guide said not to worry but we’d have to “do the paperwork”.
Next thing we knew the manager appeared and said we’d have to pay hundreds of euros, cash then and there for the repair.
We asked how much, he said he didn’t know but he’d “call the engineer”. He said parts weren’t made in Finland and were hard to get. He then pretended to make a call to the engineer and then said “he’s busy so he’s not answering”. He then showed us a note on his phone saying this same thing happened a few weeks ago and this was the quote from the engineer for the repair. The note said the repair would cost about €700. He then started pressurising me to pay him then and there. He kept pushing for cash asking if I could pay now or comeback tomorrow. I said he could invoice me as I thought this was very fishy behaviour. He kept on asking me for cash. By this point everyone else on the trip had been taken back to the hotel and they left my wife and I stranded. We had to remind them they were supposed to be taking us back to our hotel.
I’ve since found out that all snowmobiles are insured under finish law and this was a scam to make me pay €700 for nothing. They made me bump into the other snowmobile on purpose. DO NOT BOOK WITH THESE PEOPLE! Will be reporting to the local
Police after taking legal advice.
Written February 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
presleysmum
Burton upon Trent, UK34 contributions
Feb 2023 • Couples
Fantastic day
We were collected by Marika and taken to the office for a safety briefing and more thermal layers
-25 degrees
We went on snowmobiles to do ice fishing
Heiki looked after us really well , ensuring we were ok throughout
We enjoyed sausages cooked over the fire, a reindeer wrap , buns, coffee and hot juice
We would highly recommend this firm, they are very friendly , passionate and caring
We had a great day
Thank you
Wendy & Andy
We were collected by Marika and taken to the office for a safety briefing and more thermal layers
-25 degrees
We went on snowmobiles to do ice fishing
Heiki looked after us really well , ensuring we were ok throughout
We enjoyed sausages cooked over the fire, a reindeer wrap , buns, coffee and hot juice
We would highly recommend this firm, they are very friendly , passionate and caring
We had a great day
Thank you
Wendy & Andy
Written February 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan H
Seville, Spain9 contributions
Apr 2022 • Couples
Superfriendly staff. They fullfilled all our wishes. We hired two snowmobiles and got excelent guidance. We even got a welcome greeting from a dog.
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.