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Nordik Spa-Nature

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Address: 16 Chemin Nordik, Chelsea, Quebec J9B 2P7, Canada
Phone Number:
+1 819-827-1111
Website
Today
9:00 am - 11:00 pm
Closed now
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Hours:
Sun - Thu 9:00 am - 11:00 pm
Fri - Sat 9:00 am - 12:00 am
Description:

Located at the entrance of Gatineau Park, Nordik Spa-Nature is a haven that...

Located at the entrance of Gatineau Park, Nordik Spa-Nature is a haven that features relaxation techniques from the Nordic countries. Take the time to unwind and reenergize in our Nordic baths and waterfalls, steam baths, saunas, and relaxation areas. Revitalize all of your senses with a massage or a body treatment and a delicious and healthy meal at our restaurant & bar - you’ve earned it! Only 10 minutes from downtown Gatineau-Ottawa. Situé aux abords du parc de la Gatineau, Nordik Spa-Nature est un centre de détente privilégiant les techniques de relaxation des pays nordiques. Prenez le temps de relaxer et de refaire le plein d’énergie en profitant de nos bains extérieurs, chutes nordiques, baina de vapeur, saunas, et aires de détente. Combinez le tout à un massage ou a un soin corporel et un délicieux repas à notre resto-bar. À seulement 10 minutes du centre-ville de Gatineau-Ottawa.

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TripAdvisor Reviewer Highlights

Read all 923 reviews
Visitor rating
  • 406
    Excellent
  • 202
    Very good
  • 89
    Average
  • 67
    Poor
  • 63
    Terrible
Relaxing pamper day!

I was on a short visit to Ottawa and decided to take a taxi to the Nordik Spa. The cab ride was about 25 minutes from downtown Ottawa and cost $38. I arrived around 10am on a... read more

Reviewed May 5, 2016
globetrotter843
,
London, United Kingdom
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923 Reviews from our TripAdvisor Community

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Showing 827: English reviews
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 122 helpful votes
Reviewed May 9, 2016 via mobile

I came here with my best friend last week. It was a first time visit for both of us. We had a morning massage booked. We arrived 30 minutes prior to our massage. When we arrived there was and insane amount of construction taking place. The parking lot is awful. The hike up to the spa from the parking lot... More 

Helpful?
97 Thank Janet J
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear Janet J, Thank you for taking the time to write about your experience, we are glad that you enjoyed your massage and I will certainly pass many of your comments directly to the managers involved. We have an exciting new waste water system, a major investment from the municipality of Chelsea that will bring many benefits to the spa,... More 

Ottawa, Canada
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed May 7, 2016

I visited Le Nordik on May 6th as a gift from daughter from Christmas. The first problem was when I walked in the changed room, I went to sit down but instead found a baseboard with nails sticking out of it laying on the bench! I took the baseboard to the staff who told me they weren't sure how it... More 

Helpful?
2 Thank cwilson1112
Marianne T, Responsable des relations publiques at Nordik Spa-Nature, responded to this review

Dear CWilson 1112, Thank you for taking the time to share your comments. We are truly sorry about the situation in the changing rooms. To our knwoledge, it is the first time something like this occurs and we would like to have a better understanding to investigate this. Would it be possible for you to contact us directly at 819-827-1111... More 

London, United Kingdom
Level Contributor
32 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 134 helpful votes
Reviewed May 7, 2016 via mobile

I was given a gift certificate for a relaxing day out (massage, meal, etc.). The place looked appalling, with construction everywhere. In addition, the first smell greeting me was raw sewage (presumably a result of the construction). Upon check-in I was told that I should have been here 30 minutes earlier and that I had to rush-rush to get to... More 

Helpful?
113 Thank Gregster_r
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear Gregster_r, Thank you very much for taking the time to share your comments. We are sorry to read about your experience. The municipality of Chelsea has invested in a waste and water management system and it is our turn to hook up, this did cause some visual and noise disturbance in the parking lot at arrival, but we can... More 

Ottawa, Canada
2 reviews
Reviewed May 7, 2016

Lovely experience, spent the whole day there and came out feeling refreshed and relaxed. All the staff were superb and contributed to a incredible experience. A few standouts were David at the information desk, and Eric the masseur. The pools and saunas were exactly what we needed and the food was dreamy! Thank you!

Helpful?
Thank travelbutter
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear travelbutter, Thank you so much for your kind words! We are thrilled that your experience left you feeling refreshed and relaxed. We will forward your great comments to our teams. Thank you again and we look forward to you next visit! Best regards, Thierry Levy General Manager More 

London, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed May 5, 2016

I was on a short visit to Ottawa and decided to take a taxi to the Nordik Spa. The cab ride was about 25 minutes from downtown Ottawa and cost $38. I arrived around 10am on a weekday and was pleased to get booked in and issued with my wristband, which meant I could pay for food and drink without... More 

Helpful?
Thank globetrotter843
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear globetrotter843, Thank you for taking the time to share your lovely comments. We are very happy that you enjoyed your spa day and that you had the chance to experience the different features of our facility. You have highlighted a couple of areas that need improvement, we are aware of these and are actively working to find solutions. We... More 

Ottawa, Canada
1 review
common_n_attraction_reviews_1bd8 145 helpful votes
Reviewed May 2, 2016

My first visit to Nordik was wonderful and I could not wait to go back. After the shockingly rude treatment we received last Friday, I would never return. It started at check where we were treated as a nuisance and the highlight came when everyone in the meditation sauna was treated to an employee lecture on where to place our... More 

Helpful?
145 Thank Evey324
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Hello Evey324, First of all thank you for taking the time to share your comments. This type of feedback does permit us to have a look at our day and evaluate how we can do better next time. We are working hard to give our employees better tools in order to improve the customer service they provide. To address the... More 

Ottawa, Canada
1 review
common_n_attraction_reviews_1bd8 49 helpful votes
Reviewed April 29, 2016

My partner and I took the day off work and had reservations for massages and a day at the spa. On arrival, the parking lot was full. All of them. We drove around and around. Finally drove into Chelsea to think what to do, then drove back and circled some more. I tried to park well off to the side... More 

Helpful?
49 Thank 354kmc
Marianne T, Responsable des relations publiques at Nordik Spa-Nature, responded to this review

Dear 354kmc Thank you very much for taking the time to share your comments following your visit. This is an unfortunate incident that we failed to manage the proper way. Recently, the City of Chelsea has announced an investment of $ 20 million for the installation of a water system on its territory. In order to complete this project, we... More 

Ottawa, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed April 29, 2016

My husband and I spend a wonderful day at the spa which included a massage. From the moment we arrived, we were impressed with the professional service and beautiful setting. The facilities were pristine and staff members were readily available to assist. My massage treatment was exceptional, this from a person who has had many massages over the years. We... More 

Helpful?
Thank JDM149
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear JDM149, Thank you so much for your kind words! We are thrilled you enjoyed our customer service and the variety of our facilities! We are also pleased that your massage exceeded expectations! Thank you again for your great comments and we look forward to your next visit! Best regards, Thierry Levy General Manager More 

Ottawa, Canada
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed April 27, 2016 via mobile

I have been to Spa Nordik 3-4 times over the past few years. That is not enough in my opinion but my schedule doesn't always allow for it. I was there again this week and was not disappointed. It is growing which is great to see. The only downfall is hopefully the Spa does not become a victim of their... More 

Helpful?
1 Thank jen w
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear jen w, Thank you very much for taking the time to share your feedback. We truly appriciate it! We are very happy that you enjoy our facilities and that your experience was up to your expectations. Be assured that we take note of your suggestions. We will share them with our administration department. Thank you again and we look... More 

Toronto, Canada
Level Contributor
29 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
Reviewed April 25, 2016

Three of us spent a day here and we all equally impressed. Getting the treatments we all wanted was a little challenging as this place is VERY popular, especially on the weekend. That being said, we were satisfied with our booking in the end and took in as much as we could on the day - the thermal experience, kalla... More 

Helpful?
1 Thank Darcette
Thierry L, Directeur général at Nordik Spa-Nature, responded to this review

Dear Darcette, Thank you so much for your great comments following your experience at Nordik Spa-Nature! We are thrilled that you all enjoyed your spa day and that you got to try all our different features! Indeed, it is easy to spend and entire day here! We will forward your comments to our teams! We look forward to your next... More 

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