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4.0 1,375 reviews

Excellent50%
Very good22%
Average11%
Poor9%
Terrible8%

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“infinity pool”(86 reviews)

“salt water”(53 reviews)

“relaxing experience”(36 reviews)

About

Located at the entrance of Gatineau Park, Nordik Spa-Nature is a haven that features relaxation techniques from the Nordic countries. Take the time to unwind and reenergize in our Nordic baths and waterfalls, steam baths, saunas, and relaxation...more

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Hours Today: 9:00 AM - 12:00 AM

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Contact

16 Chemin Nordik, Chelsea, Quebec J9B 2P7, Canada

Website

+1 819-827-1111

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Reviews (1,375)

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1 - 10 of 1,225 reviews

Meg D

1

Reviewed 3 days ago

No follow up from staff after slip and fall

I had a lovely time at the spa with friends and intended to return again but will no longer return. My friends and I were at the spa on a cold and rainy day. There was a lot of black ice accumulating which staff were...More

Date of experience: December 2018

Thank Meg D

Dear Meg D, We would like to sincerely apologize that no one followed up with you after your incident. This is most unusual, it is part of our procedures to contact the guests within 48 hours of their departure. We hope that your injuries are...More

Ottawhere

Ottawa, Canada

5012

Reviewed 3 days ago

There was no Aaaaaah in this Spaaaaah.....

I have been to Nordik Spa twice before (once with a girlfriend and once with my sister); however, this was the first time going with my husband. In fact, it was my husband's FIRST spa experience, ever!! Imagine my disappointment, when it was nowhere near...More

Date of experience: November 2019

Thank Ottawhere

Dear Ottawhere, Thank you for taking the time to provide feedback. We will share your feedback with the management team. Thanks to feedback such as this we can eventuate our current practices and make adjustments where necessary. We would recommend a visit mid-week if you...More

Tropicalchick75

Gatineau, Quebec

1232

Reviewed 5 days ago

Mind Blown

Just spent over $200 at Nordik Spa. Beautiful location but ridiculous rules. Spent the day here and changed into my clothing an hour before my message and went to sit at the bar lounge and was told that I had to leave cause I was...More

Date of experience: November 2019

1 Thank Tropicalchick75

Dear Tropicalchick75, Thank you for your comments. Unfortunately we do have rules regarding dress code and we do need to enforce them. On site and in our lounge guests must be in spa wear. Once a guest has changed into street clothes they are welcome...More

Go766747

12

Reviewed 1 week ago

Not as good as it used to be

My friends and I have been going to Nordik literally since it opened. At our last visit we were disappointed to find out they are now doing reservations and have put the price up to a ridiculous 80$. Of course, you can't really enjoy the...More

Date of experience: November 2019

2 Thank Go766747

Dear Go766747, Thank you for your support over the years. Our new reservation system came to light based on guest feedback. Guests wanted to be able to plan their spa day and not have to line up early in the morning in hopes that they...More

Corinnellawrence

Ogdensburg, New York

8827

Reviewed 1 week ago via mobile

So disappointing

We were really looking forward to a relaxing, luxurious day that ended with a great massage. We had been several times to the Spa Scandinave in Mont Tremblant and expected a similar experience. What we got was an overcrowded collection of hot tubs & saunas,...More

Date of experience: November 2019

1 Thank Corinnellawrence

Dear Corinnellawrence, We would like to apologize for you experience. We will share your comments with our management team. If you would like to discuss this further, do not hesitate to call or email us at 819-827-1111 or info@lenordik.com. Kind regards,

HalloweengalLisa

Belleville, Canada

3115

Reviewed 1 week ago via mobile

Could have been great

This was my first visit to the Nordik spa, I’ve been trying to get here for a couple years. My first impression, wow, way too busy! After a massive headache dealing with trying to book with a friend and not being able to get in...More

Date of experience: November 2019

2 Thank HalloweengalLisa

Dear HalloweengalLisa, We are glad that you enjoyed the spa despite the issues that you mentions. We will share your comments with the management team. The spa is quite large and can accommodate the number of guests that we allow entry, however on occasion guests...More

Gabriel N

Ottawa, Canada

148164

Reviewed 2 weeks ago

No excuse for absence of hot water for showers in men’s changing room

We spent a wonderful day at the Nordik today. We usually go there two to three times a year. The cycle of the Aufguss Ritual has been reduced and the ritual has been moved a smaller environment to "encourage" the people to buy instead a...More

Date of experience: November 2019

10 Thank Gabriel N

Dear Gabriel N, Thank you for taking the time to provide feedback, this information is important to us. At the moment our Aufguss ritual occurs in the banya instead of the Finlandia, the Finlandia is open for use as a sauna, however it needs some...More

BRUCE M

Ottawa, Canada

3713

Reviewed 2 weeks ago via mobile

Lovely place , very , very crowded

We really enjoyed our time here. A lovely place with a beautiful view , looking south towards Hull and Ottawa. My wife bought a package that included a massage and the Kalla salt pool. The receptionist messed our access key up , we had to...More

Date of experience: October 2019

5 Thank BRUCE M

Dear Bruce, Thank you for taking the time to provide feedback! Glad you enjoyed the view! Very sorry that you had issues with your locker and the kalla, generally these systems work quite well, however we have made some updates recently that have made the...More

Tess070707

Ottawa, Canada

322

Reviewed 3 weeks ago

Underwhelmed

Went for massage, dinner and pools. I’ve been many times and always enjoy the pools/sauna but time and time again the service is absolutely terrible and the place is way too crowded. I was told my massage would be at 4 and to show up...More

Date of experience: November 2019

19 Thank Tess070707

scjperson

Ottawa, Canada

76

Reviewed 3 weeks ago

Absolutely wonderful spa experience when the facilities are working.

We are frequent visiters to Nordik and it is a world class spa. However, heads up for anyone who is counting on the Finlandia sauna for the Aufguss rituals. It is under repair. Guests must try to get into the Banya sauna instead. There was...More

Date of experience: October 2019

3 Thank scjperson

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Questions & Answers

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Brandon O

Does anyone know the registration number for claiming a deep tissue massage? Thanks!

June 30, 2019|

AnswerShow all 2 answers

The number is unique to the masseuse. If it’s not on your receipt, you can call the spa and get your masseuse’s name and RMT (register massage therapist) number.

3035Francesca

We are going very soon for our anniversary and my husband has never experienced the Nordik Spa so I would like it to be a wonderful time. I read that there is some construction happening. What parts of the spa are affected? I haven't been for many years having moved away from Ottawa so I am sure there are many more saunas, pools etc. Please let me know as soon as possible.

September 14, 2018|

AnswerShow all 8 answers

Sorry for the late reply. As you may have found out, you won't be impacted by the construction. You will, however, be distracted by the wonderful surroundings and that person you're with ...

BroDi750

We just received a substantial gift certificate for a stay at your spa - can you give us an idea of what your various services cost ? Brooke B. Perth, ON

August 28, 2018|

AnswerShow all 8 answers

Hi, I could give you prices- but it may be best for you to check out the spa treatment prices on line as it depends on what you select. Also price for thermal springs should also be online. Also, there is an automatic... More