RiverShack ActiviTEES CIC

RiverShack ActiviTEES CIC, Eaglescliffe: Tickets, Tours, Address, Phone Number, RiverShack ActiviTEES CIC Reviews: 5/5

RiverShack ActiviTEES CIC
5
About
RiverBus cruise and Rowing boat hire. OPEN WEEKENDS AND HOLIDAYS. £10/half hour per boat or £15 for full hour, plus £1 per person. RiverBus 40 min trip between Yarm and Preston ParkL £3/5 one way and £5/8 return. Family tickets available. Dogs v welcome. Party bookings taken. [We're a not-for-profit Community Interest Company, a family business working hard to improve access to the River, and develop its potential)
Suggested duration
1-2 hours
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5.0
32 reviews
Excellent
29
Very good
1
Average
1
Poor
0
Terrible
1

B1GJ0E
Yarm, UK108 contributions
Cruising Down The River
Jul 2019 • Family
So today it’s 30 degrees we have the grandkids so what to do. Rivershack and the good ship Juno. Return trip Yarm to Preston Park. Firstly family ticket two adults a 7 year old and a four year old £21 all in. The good ship Juno. Brightly painted and well maintained. The crew brilliant. Very friendly and could not do enough for us. The trip a nice run on the river on a very hot day. Dress appropriately. Half the boat is covered to protect you from the sun/ rain but on the forward deck your exposed to the elements. You can pay by cash or card, they have a card reader on board and also a selection of cold drinks. All the safety stuff is well signed, warning signals life jacket locations etc. They also have a loyalty card which is cool so after a few trips there is a free one for you. As a point we did a straight there and back but you can stay and come back later. All in all a great afternoon one we will repeat. Well done guys.
Written July 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thanks SO much for taking the time to enjoy the river cruise on Tees Heritage Park! Our crew really love showcasing the area and helping folks enjoy 😉 this wonderful asset. Thanks for such a detailed description - we work hard to ensure we deliver a professional, safe and run experience. Hope to see you again - we’ve also started selling ice creams....and have 🚣🏻‍♀️ boats on the rover ar yarm now too!
Written July 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

craig g
redcar47 contributions
Great support for Cleveland Police Cadets/Children from Chernobyl charity
Aug 2018
For the last 2 years the young people and volunteers of Cleveland Police Cadets have spent a day hosting children over in the UK from Chernobyl on their holiday here.One of the activities we have engaged in has been a trip on The Tees with Rivershack.
All the staff we have worked with have been brilliant, patient, kind, understanding and professional. From the planning to the actual trip everything has been perfect and of course the trip itself is a pleasure.
Written September 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Craig, and colleagues, thank you so much for fitting in the boat trip on Juno as part of the holiday - we are so pleased you enjoyed it. We feel really pleased to be able to give the kids such a lovely experience as part of their holiday. Our skipper had the chance to use his Russian with them too! We're also really proud of Cleveland Police for putting on such a wonderful series of events for the children. We look forward to seeing you all next year - when hopefully we can take you on a trip to Tees Barrage and possibly on Air Trail too! Rachel
Written September 24, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HonoraryScot
London25 contributions
Poor behaviour
Aug 2018 • Solo
I'm not impressed that the crew seem to find it funny to get the children aboard to shout stupid comments at golfers as they go past the course. It's not a great business model to annoy people as the boat goes along the river - we'll not be using the boat!
Written September 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello, firstly thank you for taking the time to give us your feedback - we really value hearing from all our passengers. Secondly we are all extremely disappointed to hear your comments/ Our crew are all extremely professional and work hard to ensure the experience of all our passengers is the best it can be. After speaking to our skippers and crew I cannot find any incident which could have been interpreted as the one you describe - in fact we often receive many happy waves from golfers as we pass, therefore i'd like to investigate this further at our weekly crew meeting. Please can you provide me with more information to assist our enquiries? Was this an experience you had recently whilst on the golf club, or as a passenger on the boat? Also which date was this and which location - Eaglescliffe Golf course or Ingleby? Please email me directly on rachel.dodd@live.co.uk or call me 07795613299 to share these details. Lastly whilst we do engage with customers to explain the natural heritage and wildlife along the river, we are not able to control exuberant behaviour, though if we are aware of it we will of course advise parents or carers accordingly. Best regards Rachel
Written September 11, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie B
Clevedon, UK258 contributions
Fabulous Trip
Sep 2018 • Couples
Took the boat from Yarn to Preston Park.
What a fabulous trip lovely boat & friendly helpful crew.
Great trip very peaceful & scenic calm river.
Very reasonable return price, highly recommend.
Written September 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Stephanie, Thank you so much for taking the time to take Juno on a trip and to also review us too! We are a Community Interest Company (not for profit) with a mission to improve access to the River Tees for all ages, abilities and income, therefore such positive feedback really reinforces what a valued service we bring to the area. Thanks also for feedback on our pricing - which is modelled to cover costs and to encourage visitors. The Tees is such a fabulous asset to the area, we thank you for sharing this experience and hope it will encourage more people to take a trip on the river, which will help us provide more trips - and in time more boats too! Rachel
Written September 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BellaSar73
62 contributions
Definitely recommend to all!
Jul 2018 • Family
Firstly, I'll start by saying how reasonably priced this trip is for a family (including the dog), what a wonderful ride up the River Tees with such spectacular scenery too. We chose to go from Preston Park to Yarm (behind Sainsbury's car park, handy for grabbing a family pack of ice-cream). The crew are really friendly, welcoming & helpful. They were knowledgeable about the area and local wildlife on the river which we were lucky to catch a few sightings of the heron.
Written August 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Bella, Firstly thank you so much for taking the time to use our service and to also review us too! We are a Community Interest Company with a mission to improve access to the River Tees for all ages, abilities and income, therefore such positive feedback really reinforces what a valued service we bring to the area. The river is, as you say, spectacular, we are so pleased you, your family, and the dog too! enjoyed it (we're very dog-friendly - woof!). The Tees is such a fabulous asset to the area, we thank you for sharing this experience and hope it will encourage more people to take a trip on the river, Best regards Rachel
Written September 11, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BJC65
Yarm, UK69 contributions
Great Riverboat Trip
Jul 2018 • Couples
Took the the River Boat Juno from Yarm to Preston Park. Have paddled this on a number of occasions in my Kayak but having someone else do the work allowed me to focus on the beautiful nature we have on our door step. The guys on the boat are very passionate about the wildlife and making sure everyone on board enjoy the trip. I will definitely be doing this again.
Written July 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thanks so much for your feedback on the 40 min trip between Yarm & Preston park. We love being part of the river community, especially enjoy seeing the growing number of Kayak and Canoe users, and so are thrilled that you've seen the river from another perspective. Part of our plans as a Community Interest Company are to create better facilities for Kayakers & Canoeists so please do get in touch (Facebook message would be good or text) and we can add you into that group. Please wave next time you see us! Rachel
Written September 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

twosixheave
Redcar, UK74 contributions
Great to take a row in the park - and a river trip up to Yarm and back
May 2018
Friendly crew and clean boats. So relaxing to take a rowing boat out on the Tees. Full safety equipment provided and full instruction given. They also told us that if we got into any difficulty, there was a safety boat on hand.
The river bus Juno is spacious and the crew are very friendly - lots of information about the river and Yarm history given without being overbearing. You can travel up and spend a couple of hours in Yarm and return on a later run
Written June 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi there, Thanks so much for taking the time to try both out experiences: rowing in our hand-made Clovelly boats from Devon, and our 40-min cruise from Yarm to Preston park. We work extremely hard to ensure that we provide a professional service, as well as a fun and informed experience, so that more people use the great asset that we have in the River Tees. our mission as a CIC - not for profit organisation - is to promote access to the Tees for people of all ages, abilities and status, so every visit to us helps towards that vision. Many thanks, we hope to see you again, Rachel and the Crew
Written September 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Samantha K
Stockton-on-Tees, UK3 contributions
See a side of the Tees you have not seen before!
Sep 2017
A family run business working very hard to give visitors and residents in the area something of which they can be rightly proud - the beautiful river Tees. The boat is incredibly stable and chugs along a sedate pace to give passengers a comfortable ride and the time to enjoy the lovely scenery along the river.
Written June 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Samantha, Thank you so much for taking the time to visit the Tees and take our trip. We really do appreciate your comments and review - we are so lucky to have this great asset and want more people to enjoy it - either cruising on our boats, cycling along the riverside, or walking the Teesdale way. There's so much to see - including the Tees Heritage park too, which not many people know about. Being on the river is simply lovely, so we hope more people will enjoy it. RiverShack
Written June 12, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Louise J
Stockton-on-Tees, UK115 contributions
Absolutely brilliant!
May 2018 • Family
We had some friends come stay and as it was such a lovely Bank Holiday Monday, we decided to take the trip from Yarm to Preston Farm. What a fabulous 40minute cruise, seeing the River Tees and surrounding countryside from a totally different angle!

The staff were amazing and chatted to us about the area. Dogs are very welcome on board and they even provide a bowl of water for your four legged friend!

Highly recommended and worth the £5 fee for adults and £3 for children. Under 5s are free.
Written May 31, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Lousie, Thank you so much for taking the time to review us; our crew love what they do and really deserve such congratulations. Also the more people who hear about the wonderful experiences that the River Tees provides, the more folks will hopefully visit. Hope to see you soon - next time lets get a photo of your pooch on our boat, to add to our Facebook photo album! RiverShack ActiviTEES CIC
Written June 13, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bentley197
Morpeth, UK17 contributions
Fantastic River Cruise
May 2018 • Family
I must start by saying a MASSIVE thank you to Rachel and the ‘Crew’.

Having travelled from Northumberland we had got lost and were in danger of missing the 2pm sailing. We called Rachel for directions, she informed the crew, held the boat’s departure and met us in the park to guide us to the Jetty.

Not just an amazing cruise, but fantastic and knowledgeable staff that topped off a great day out...

Thanks Again
Andrew
Written May 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Andrew, We're happy to help - and are SO pleased you had a fantastic trip. Our ethos is to share the wonderful asset that is the River Tees with as many people as possible, and also to ensure everyone has a memorable trip. Maybe next time aim for the noon sailing, head into Yarm for a delicious lunch and a spot of shopping, or afternoon drinks and nibbles sitting on the cobbled high street as the world passes by. Our last sailing is 5pm - a perfect day out! Hope to see you again over the summer. Rachel
Written June 13, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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