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We booked a company outing 3 weeks in advance and paid a deposit. Day before the event, resort called and cancelled the event. With great difficulty, we had to plan the cancellation with the team members as all logistics was in place. Resort manager promised REFUND, its 6 months now and there is no sign of refund, every time we call, there is an evasive reply. Now mail nor phone works and they dont have any alternate contact. Very poor service for all the reputation they see to have . IMPROVE Professional service, live up to commitment and be responsive.…
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Date of experience: December 2019
Helpful
i visited this beautiful place in jan. during covid 19 , i almost remember about this place everyday. we wish to go back here some day:) we miss you feverpitch:)
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Date of experience: January 2020
1 Helpful vote
Helpful
Don’t pay them upfront. They will cancel last moment and then will not refund the money even after promising. Totally mismanaged.
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Date of experience: December 2019
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Response from santhosh_fph, Guest Relations Manager at Fever Pitch Basecamp
Responded Feb 16, 2020
Hi, We had mentioned clearly that it is a tentative block and there are chances of overbooking. You had insisted to continue thinking it's confirmed.as per standard procedure ,refunds are now completed in 7 working days. Kindly do not misguide the travellers.
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This place is ideal for this seasons coz there is no rain nor there is too much heat.located near dam its so beautiful.thick forest, secluded place makes it a perfect picnic spot. we came with a group of 50 from KPMG and just loved it. food was fresh, activity organizers were helpful and most importantly, activities are well planned. only issue was the costing, they are very strict on pricing, we paid around 1500/- with no discounts at all.…
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Date of experience: November 2019
2 Helpful votes
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Very Courteous staff. Arrangements were decent.Food was nice. A good place to visit during rainy season
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Date of experience: September 2019
1 Helpful vote
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