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Clarks Village

Farm Road, Street BA16 0BB, England
+44 1458 840064
Website
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Review Highlights
A pleasant surprise

Arrived at our hotel,the Wessex, walked up the High Street to stretch or legs and saw a sign for... read more

Reviewed 2 days ago
Whittingtonx2
,
Old Colwyn, United Kingdom
Not so good as it used to be

This place is ok but not worth long drive, there is limited eating places and bargains are not easy... read more

Reviewed 3 days ago
john6101953
,
Dudley, United Kingdom
Read all 777 reviews
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Overview
  • Excellent35%
  • Very good43%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“high street” (105 reviews)
“shopping trip” (16 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 6:00 PM
LOCATION
Farm Road, Street BA16 0BB, England
CONTACT
Website
+44 1458 840064
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Reviews (777)
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1 - 10 of 777 reviews

Reviewed 2 days ago

Arrived at our hotel,the Wessex, walked up the High Street to stretch or legs and saw a sign for Clarks village. Very impressed with the range of goods on sale and ended up spending a small fortune in the Next shop especially when they said...More

Thank Whittingtonx2
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you and pleased to hear that you discovered our wonderful and unique shopping outlet. Sorry to hear you were disappointed with the Cadbury mis-shapes but great to see that you enjoyed the rest of your trip. We hope that you'll be back again soon...More

Reviewed 3 days ago

This place is ok but not worth long drive, there is limited eating places and bargains are not easy to find. You have to pay for parking and Starbucks have closed.More

Thank john6101953
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you. Our visitor numbers have continued to increase significantly over the last few years as the choice of over 90 designer & high street brands has grown. We have a wide range of restaurants, cafes and kiosks providing everything from three course dinners/lunches to...More

Reviewed 3 days ago via mobile

Clarks Village has always been heralded as a fantastic shopping outlet where you can pick up a bargain or five. The trouble is it's very much a case that it 'was' the home of bargains. Nowadays prices aren't too dissimilar to the high street, with...More

Thank Paul M
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you for your review. Outlet shopping has a requirement to offer at least 30% savings on RRP and typically savings range from 30 - 60% every day; when the brands run individual sales, offers and promotions there are further savings to be made. With...More

Reviewed 1 week ago via mobile

After spending 15 minutes to connect I've given up Four simple questions to answer to connect and it still won't workMore

3  Thank Craig T
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you for your review - we typically have well over 1000 people using our WiFi at any one time without any problems so please accept our apologies that you encountered problems logging on to the system. We will look into the registration process to...More

Reviewed 1 week ago via mobile

Nicely designed village. Staff in shops all friendly and helpful. Enjoyed the day there it was nice to browse through the shops and as it was a week day it was nice and quite.More

Thank 12general
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you - the development of Clarks Village over the last 23-24 years has always been carefully planned to ensure the unique nature of the Centre is maintained and keeps the wonderful outdoors atmosphere with landscaped gardens and one-level paved walkways. We believe that this...More

Reviewed 1 week ago

Visited, just so that we could have a look at what the Clarks factory outlet had to offer. All I can say is that I can understand why people are generally buying online. The sullenness of the staff in most of the shops means that...More

Thank r0ccie
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you for your review; please accept my apologies on behalf of Clarks Village that you did not receive the usual, very high standards, of customer service in our stores. We carry out an independent mystery shopping programme on an ongoing basis and the welcome,...More

Reviewed 1 week ago

Well laid out avenues with lots of shops with easy access for wheel chair bound visitors. There are cafes too and a number of clean toilet facilities We ( wife and I ) came by coach as a comfort/ snack-break stop over on route home...More

Thank Beachandsea
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you for your review and appreciation of the uniqueness of Clarks Village as a shopping destination. With over 90 designer and high street brands, award winning landscaped gardens, paved walkways and plenty of cafes, kiosks and restaurants our visitors do have a wide range...More

Reviewed 1 week ago

My wife and I have been visiting Clarks Village for many years now, on this occasion we visited on the 23rd April 2017 to get my wife a new outfit for a wedding we are going to in June 2017. We were on our way...More

3  Thank malcolmsouthall
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you for taking the time to send this through to us. Please accept our sincerest apologies, this is not the level of customer service that we normally provide at Clarks Village. We do allow motor-homes to park in the staff car-park (this requires informing...More

Reviewed 2 weeks ago via mobile

An excellent shopping experience with a wide selection of wide range of shopping and eating establishments

Thank Bronzehonda
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you for your review and it's great to hear how much you clearly enjoy your shopping trips to Clarks Village. Kind Regards.

Reviewed 2 weeks ago via mobile

I live fairly close and visit regularly. The shops have improved over the last few years and there is a good variety. Fantastic choice of places to eat. Well worth a visit!More

Thank Sparely
Jenni T, Guest Relations Manager at Clarks Village, responded to this review

Thank you. As a regular shopper you'll certainly have seen the changes; in recent years we've welcomed even more designer and high street brands, such as Superdry, French Connection, Skechers, The White Company, Molton Brown, Hobbs London, Ben Sherman, Suit Direct, Red5 and Hamleys (to...More

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Questions & AnswersAsk a question
Cadleigh couple
Hi, does anyone know if dogs are allowed in the village? Obviously I know they aren't allowed in the shops, thankyou in advance.
December 10, 2016|
Answer Show all 3 answers
Response from Jenni T | Property representative |
Hi. sorry for the delay in replying, yes, we are happy to welcome well-behaved dogs into the Village. It's great to see them enjoying the outside space as much as our human visitors. Kind Regards.
1
Vote
Sam P
Is there anywhere I the village where I can buy ugg boots?
October 19, 2016|
Answer Show all 13 answers
Response from Jenni T | Property representative |
Hi. Unfortunately Ugg don't distribute via other brands / stores and so we don't sell them at Clarks Village. But we do of course have lots of footwear in many of our stores. Kind Regards.
2
Votes
Bjay00
Worried about the number of empty shops, should we be
September 15, 2016|
Answer Show all 10 answers
Response from Jenni T | Property representative |
Hi. Not at all - we have a number of new and exciting brands coming into the Village over the next couple of months and the couple of units that are empty are temporary as they're being refurbished and refitted. Don't... More
0
Votes