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Hells Gate

State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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Hells Gate Geothermal Reserve Park Entry
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Hell's Gate: 1-Hour Mud Bath and Sulfur Spa at Rotorua for Small Group
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New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travelers talk about
“mud pool” (128 reviews)
“sulphur spa” (103 reviews)
“wood carving” (53 reviews)
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Hours Today: 8:30 AM - 10:00 PM
State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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Reviews (1,293)
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11 - 20 of 1,218 reviews

Reviewed 2 weeks ago via mobile

The staff were super friendly shout out to Jackson who is incredible. Very relaxing and amazing experience

Thank libbym576
Reviewed 2 weeks ago

This was a unique experience. The staff were helpful and friendly, Jackson was particularly friendly and likable. The mud bath was really enjoyable, it's not often that you're encouraged to cover yourself in mud. After 20 mins or so you rinse off in a shower...More

Thank JesseStephens
Reviewed 2 weeks ago

Really enjoyable. The mud pools are fun and your skin will feel smooth and silky afterwards. The sulphur pool is good for easing any aches and pains. The staff are lovely, in particular Jaxxon who was extremely helpful and enthusiastic, even though it was the...More

Thank Claire E
Reviewed 3 weeks ago via mobile

This place was really cool for a mud bath/sulfur bath experience. My friend and I were lucky and when we arrived there were only two other people there, but as we finished up it got more and more crowded. You soak in the mud bath...More

Thank Amyation
Reviewed 3 weeks ago via mobile

We were so excited to come here and we were a little disappointed when we were told there was only 2 actual baths you can get in the rest around an hour long walk are only to look at. Once in the mud bath it...More

Thank Katie W
Reviewed 3 weeks ago

We booked the Ultimud package and it was a horrible waste of money! The walk through the park is interesting but there are better thermal parks in the area (i.e. Waiotapu) that have more diversity in types of thermal pools, Hells gate has only brown...More

Thank Elyse H
Reviewed 3 weeks ago via mobile

I've been to many springs around the world but this is the most overpriced and underwhelming experience. Having paid $75 entry, it was then a slap in the face to be charged for a towel hire, with very basic facilities (outdoor communal showers with industrial...More

Thank Chris J
Reviewed 4 weeks ago via mobile

I went here alone whilst on a family holiday. The boys weren’t interested and I took the opportunity to have some time alone. Unfortunately I didn’t have enough time to experienced the park and spa. So like all good mums I jumped straight into the...More

Thank Jess1ca1210
Reviewed 4 weeks ago via mobile

Staff were friendly and helpful. The experience was unusual but a fun experience. Started with 20mins in the mud pool then a rince off, followed by a soak in the thermal pools.

Thank Raymonda A
Reviewed 4 weeks ago

Really enjoyed relaxing at Hells Gate. The staff were awesome & took photos of us while we were covered in mud. Definitely do not wear your best togs because they may stain & listen to the recommendations regarding jewellery & the clothes you wear for...More

Thank M_S_Flett
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Questions & Answers
December 27, 2016|
AnswerShow all 11 answers
Response from Suzie O | Reviewed this property |
You need to book in advance for the massage and private message and bath.
Hi TA mates, I'm looking to book a geothermal walk, mud bath and sulphur spa combo at Hell's Gate. I understand you can do the walk self-guided or with a guide (runs twice a day?). Can anyone advise which option might be best? And does the guided walk cost more/available in the combo package? I'm thinking the guided option might be very crowded and impersonal in November so may be best to take the self-guided option to avoid large crowds? The visit would be in November. Any advice or feedback would be greatly appreciated. Also we will be driving down from Pokeno (south of Auckland) that day so thinking it best to detour around Lake Rotorua to Hell's Gate before entering Rotorua for the night (with a motorhome). Would that be the most practical (assuming road north around Lake Rotorua is suitable for motorhomes?). Please forgive me if these are stupid questions - I've not visited Rotorua before:) CHeers, LIsa.
February 25, 2016|
AnswerShow all 5 answers
Response from Dennis K | Reviewed this property |
Hi, we were there in November of 2015 and it wasn't crowded. The guided tour had approximately 10 people on it. The mud pool had 2 others who got out a few minutes after we got in and the sulfur pool had one other family in... More