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Hells Gate

State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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Hells Gate Geothermal Reserve Park Entry
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Hell's Gate: 1-Hour Mud Bath and Sulfur Spa at Rotorua for Small Group
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New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travelers talk about
“mud pool” (121 reviews)
“sulphur spa” (102 reviews)
“thermal park” (35 reviews)
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Hours Today: 8:30 AM - 10:00 PM
State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
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Reviews (1,274)
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1 - 10 of 1,201 reviews

Reviewed 2 days ago via mobile

I went here alone whilst on a family holiday. The boys weren’t interested and I took the opportunity to have some time alone. Unfortunately I didn’t have enough time to experienced the park and spa. So like all good mums I jumped straight into the...More

Thank Jess1ca1210
Reviewed 5 days ago via mobile

Staff were friendly and helpful. The experience was unusual but a fun experience. Started with 20mins in the mud pool then a rince off, followed by a soak in the thermal pools.

Thank Raymonda A
Reviewed 6 days ago

Really enjoyed relaxing at Hells Gate. The staff were awesome & took photos of us while we were covered in mud. Definitely do not wear your best togs because they may stain & listen to the recommendations regarding jewellery & the clothes you wear for...More

Thank M_S_Flett
Reviewed 1 week ago

We had an amazing time at Hell's Gate. The staff was so friendly and informative and made it a very enjoyable, laid back, relaxing afternoon! We took the self guided tour of the site and to see these bubbling hot, geothermal pools is just incredible....More

Thank Stuartgirl83
Reviewed 1 week ago

The 'mud bath' was actually just water with mud at the bottom. I liked that the sulphur pool overlooked the scenic thermal park. The mud combined with the sulphur pool left my skin dry. For the price, I expected more attentive staff, indoor changing rooms...More

Thank JessHillNZ
Reviewed 1 week ago via mobile

Nice place, overpriced, but highly recommended for the mud bath experience! P.s. Don't put head under water!

Thank Ben Y
Reviewed 1 week ago

Severely over priced mud bath was more like a dirty water bath than a mud bath we had to scape the bottom of the pool to get actual mud. The sulpha pools were like dirty bath water. Shower facilities were very basic too and the...More

Thank bustraveller2704
Reviewed 1 week ago via mobile

Went here to take a soak in some hot pools. We both really enjoyed the mud bath and the pools. They only reason I giving it a 3 star review is that it’s over priced for what you get.

Thank Swimmy128
Reviewed 1 week ago

Our family of four spent this afternoon at Hell's Gate and thoroughly enjoyed it. We did the whole package of walk, mud pools and mineral spa. Was a tad expensive at $215 for a family but we enjoyed every minute of it. We managed to...More

Thank KiwiRedAuckland
Reviewed 2 weeks ago

This place tends to be overlooked compared to the other geothermal sites, but is just as interesting. It has all the usual mud pools and boiling lakes, but there's also a hot water waterfall, and interesting features. The complex also has an area of hot...More

1  Thank Rick M
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Questions & Answers
December 27, 2016|
AnswerShow all 11 answers
Response from Suzie O | Reviewed this property |
You need to book in advance for the massage and private message and bath.
Hi TA mates, I'm looking to book a geothermal walk, mud bath and sulphur spa combo at Hell's Gate. I understand you can do the walk self-guided or with a guide (runs twice a day?). Can anyone advise which option might be best? And does the guided walk cost more/available in the combo package? I'm thinking the guided option might be very crowded and impersonal in November so may be best to take the self-guided option to avoid large crowds? The visit would be in November. Any advice or feedback would be greatly appreciated. Also we will be driving down from Pokeno (south of Auckland) that day so thinking it best to detour around Lake Rotorua to Hell's Gate before entering Rotorua for the night (with a motorhome). Would that be the most practical (assuming road north around Lake Rotorua is suitable for motorhomes?). Please forgive me if these are stupid questions - I've not visited Rotorua before:) CHeers, LIsa.
February 25, 2016|
AnswerShow all 5 answers
Response from Dennis K | Reviewed this property |
Hi, we were there in November of 2015 and it wasn't crowded. The guided tour had approximately 10 people on it. The mud pool had 2 others who got out a few minutes after we got in and the sulfur pool had one other family in... More