We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: State Highway 30 | Tikitere, Tikitere, New Zealand
Phone Number: +64 7 345 3151
Website
Today
8:30 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Sat 8:30 am - 10:00 pm
Description:

New Zealand's only geothermal mud bath complex where visitors can immerse...

New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments

read more
Book In Advance
More Info
$623*
and up
White Island Helicopter Flight and Volcano Walking Tour
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 984 reviews
Visitor rating
  • 371
    Excellent
  • 317
    Very good
  • 137
    Average
  • 55
    Poor
  • 46
    Terrible
Different

We came for an afternoon and spent an hour and a half walking round the geothermal park before using the spa. Both were really enjoyable but the mud bath was fantastic! The sulfur... read more

4 of 5 starsReviewed 1 week ago
Emma M
,
Edinburgh, United Kingdom
Add Photo Write a Review

984 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 926: English reviews
wales
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed yesterday NEW

Disappointing experience. Went early morning on the day of my birthday. We were the only people in the mud pool but weren't allowed to stay in for long. The thermal relaxation pool was closed for maintenance so we were directed to a pool which can only be described as a sheep dip trough. That was it - no other choice.... More 

Helpful?
Thank fussyoldfarts
Sydney, Australia
Level Contributor
27 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This was one of the main highlights I was looking forward to but was extremely disappointed. We arrived at 6:30pm as it was a last minuted decision on the day. The geothermal area was closed as so where the private pools. The entry price was extremely expensive as we where also charged $5 for towel hire. We paid over $200... More 

Helpful?
Thank Matilde S
Cardiff, United Kingdom
Level Contributor
68 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visited here on a cold but sunny morning and it was a fabulous experience. The are well maintained and unobtrusive but you get great views if all the steaming bubbling pools. I highly recommend a visit.

Helpful?
Thank Nicola_J_M_12
Sydney, Australia
Level Contributor
47 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed a day at Hells Gate. My husband received a lovely 60 minute massage, while I received a facial using the local Rotorua mud. Following this, we enjoyed a mud bath and sulphur baths, as well as cold dips, in the facility's spa. Twice a day the staff offer a tour of the geothermic area around Hells Gate, which... More 

Helpful?
Thank Saulsgem
Edinburgh, United Kingdom
Level Contributor
188 reviews
100 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

We came for an afternoon and spent an hour and a half walking round the geothermal park before using the spa. Both were really enjoyable but the mud bath was fantastic! The sulfur pools were also awesome - we spent a couple of hours there too. If you can, wear older swimwear or rent the ones there as the mud... More 

Helpful?
2 Thank Emma M
North Shore City, New Zealand
Level Contributor
16 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed the 20minutes in the mud bath. You could pick up handfuls of mud sitting on the bottom of the pool and put it over your body. Something different and (apparently) good for your skin. then after a wash off under the outside showers, a relaxing soak in the spa baths was very enjoyable. Tip: Wear old togs/bathers.

Helpful?
1 Thank Alisonxxx
Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A group of 35 teachers from the US came here and had a ball. we rented the bathing suits for $5 each and a towel for $5.00 and off we went. The mud is amazing.

Helpful?
Thank Carolyn S
Auckland, New Zealand
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

The mud bath and spa is excellent. The changing room needs to be upgraded - no privacy in changing room.

Helpful?
Thank 明辉 孙
Kaitaia, New Zealand
Level Contributor
31 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The mud pools were wicked, like a clay mask that dries and leaves your skin smooth. The sulfur spas however were quite cold, possibly due to this being an un covered open space and on a windy day.

Helpful?
Thank worldoftaste
Rotorua, New Zealand
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We visited Hell's Gate this morning and did the Geothermal Walk & Mud Bath and Spa with the best guide in the world Jaxan! Truly unforgettable experience of learning about geothermal features of the area combined with a beautiful bush walk and rubbing white mud into your hands! And that's even before we got into mud spa. Seriously, if you... More 

Helpful?
Thank kathrinabel

Travelers who viewed Hells Gate also viewed

Rotorua, Rotorua District
 
Rotorua, Rotorua District
 

Been to Hells Gate? Share your experiences!

Write a Review Add Photos & Videos

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hells Gate and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Hells Gate staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?