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Address: State Highway 30 | Tikitere, Tikitere, New Zealand
Phone Number:
+64 7-345 3151
8:30 am - 10:00 pm
Closed now
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Sun - Sat 8:30 am - 10:00 pm

New Zealand's only geothermal mud bath complex where visitors can immerse...

New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments

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TripAdvisor Reviewer Highlights

Read all 1,179 reviews
Visitor rating
  • 449
  • 379
    Very good
  • 169
  • 66
  • 48
Worth a look

Although a tad on the expensive side ($35 each just to wander around), it was worth a visit. Lots of different volcanic features, well laid out with lots of informative signs... read more

Reviewed 3 days ago
Auckland, New Zealand
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1,179 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Darwin, Australia
Level Contributor
4 reviews
Reviewed yesterday NEW

Went in with the family not exactly knowing what was in store - but definitely worth the effort and time! it was a very relaxing spa. Yes the actual spa and mud bath are not natural - and i this was what i was hesitant about - i would not have entered it if it were. You can see them... More 

Thank Kevin E
Adelaide, Australia
Level Contributor
69 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
Reviewed 2 days ago NEW via mobile

Its was a lot more man made than I had expected. The mud pools were a bit of fun once you moved passed the point that they were a muddy pool. The hot water showers between the mud and sulphur were lovely, especially because we were there late in the day and it was cold. The sulphur pools were nice... More 

Thank Brian R
Auckland, New Zealand
Level Contributor
13 reviews
4 attraction reviews
Reviewed 3 days ago NEW

Although a tad on the expensive side ($35 each just to wander around), it was worth a visit. Lots of different volcanic features, well laid out with lots of informative signs dotted around the place. Tracks were well maintained and easy walking. Some of the tracks had steam coming out of them - don't be tempted to test the temperature... More 

Thank Windyindy007
Busselton, Australia
Level Contributor
213 reviews
83 attraction reviews
common_n_attraction_reviews_1bd8 121 helpful votes
Reviewed 4 days ago NEW

We did the entire thing, geothermal walk, mud bath, spa and best of all massage. What a fantastic way to spend Sunday afternoon. By the time we got into the car to drive back we were feeling like a million dollars. Great place and if you come to Rotorua it must be visited. Beautiful and friendly staff, delightful blueberry muffin... More 

Thank Keza_WA
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We came from Perth, Australia especially to see the mud bath and spas at Hells Gate, after being inspired by Ngaio Marsh's old book "Colour Scheme" (an Inspector Alleyn mystery). Strangely (for us), we booked the most expensive package ($240 each) in advance without reading every single review. This was to be a dream come true! The mud bath came... More 

Thank Hanrattyblack
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW via mobile

So relaxing and a unique experience. The walk was also nice as well to do before hand. A must-do for sure.

Thank Cherie L
Level Contributor
17 reviews
9 attraction reviews
Reviewed 1 week ago via mobile

We did the $75 pack for 20mins in the mud bath followed by time in the spas. It was explained there is a time limit for the mud spa due to safety. Leaves you feeling refreshed, relaxed and your skin feeling awesome - smell is hard to get out of your hair and clothes though. Staff were friendly, warm, knowledgable... More 

Thank Amy P
Level Contributor
6 reviews
Reviewed 1 week ago via mobile

We went as a family for a mud bath and sulphur spa, the mud bath was less like mud and more like dirty water, it looked completely different than what was shown in the photos. The sulphur spa was relatively nice and was quite warm. Probably not worth the $75 for an adult for only 20 minutes in the mud... More 

Thank Brooke G
Basildon, United Kingdom
Level Contributor
45 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 1 week ago

We first visited Hells Gate 11 years ago but never did the mud and sulphur spa then. I find it all so fascinating and loved walking around the site and at the bubbling and steaming pools. So after we had a walk around the site taking in the smells and lovely bubbling sounds coming from the bowels of the Earth... More 

Thank DawnyMum1971
Auckland, New Zealand
Level Contributor
50 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

This place has a number of activities you can participate in and the price of entry varies depending on what you want to do so it is work checking the website to figure out what you want to do. We only did the mud bath and spa. It facilities were very clean. The changing rooms are outdoor but are covered... More 

Thank sami178

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