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Address: State Highway 30 | Tikitere, Tikitere, New Zealand
Phone Number:
+64 7-345 3151
Website
Today
8:30 am - 10:00 pm
Closed now
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Hours:
Sun - Sat 8:30 am - 10:00 pm
Description:

New Zealand's only geothermal mud bath complex where visitors can immerse...

New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments

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TripAdvisor Reviewer Highlights

Read all 1,160 reviews
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  • 441
    Excellent
  • 372
    Very good
  • 165
    Average
  • 66
    Poor
  • 48
    Terrible
Excellent guided walk

We booked only the walk through the park, which was really interesting, and very hot! Plenty of things to see, and the guide gave us good insight into Maori culture, and was funny... read more

4 of 5 bubblesReviewed 2 weeks ago
MikePatx
,
Leeds
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1,160 Reviews from our TripAdvisor Community

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Showing 1,092: English reviews
Sydney, Australia
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

I pictured that this would be out in the wild and you would get into a hot spring out in the open. this is man made - I'm not sure if that's how all of them are though as I've been told it's quite dangerous to go into one in the wild. Yes it stinks. but that's what it's about.... More 

Helpful?
Thank Courtney M
Auckland, New Zealand
Level Contributor
6 reviews
6 attraction reviews
5 of 5 bubbles Reviewed 1 week ago NEW

Ray took us on a journey to see the bubbling and boiling pools with a few magic tricks along the way :) The mud pool experience is one not to be missed! Nothing says bonding like being smothered in deliciously smooth mud by your significant other! My skin felt so smooth for days afterward but beware of the sulphur. Staff... More 

Helpful?
Thank emannec0m
Las Vegas, Nevada
Level Contributor
41 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 1 week ago

I thought it was going to be a like a spa experience then you go in the geothermal mud pools. NOT, place was smelly, no private showers everything outside AND you had to carry a bucket with your stuff. the bucket was your locker lol. we laughed it off, great picture of us with mud all over us, but that... More 

Helpful?
Thank Marlene L
Melbourne, Australia
Level Contributor
61 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This was my very first time to geothermal activities. The park has a nice walking tracks taking visitors around bubbling mud pools, hot lakes (up to 109C) and active geysers. I was very impressed with the power of nature one can feel in this park. I found the warning sign next "Persons who throw litter or stones into the thermal... More 

Helpful?
Thank Yelena S
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Our family of 6 loved visiting Hells Gate today. We especially loved the time in the mud pools and spas. Even our 2 year old had a great time. Definitely recommend it

Helpful?
Thank Eperre
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Easy 1 hour walk around the geothermal pools, don't be tempted by the 'short trail' it's worth seeing each area on the full trail. you will not think "just another pool" they all have their own attraction. Relax in the mud bath, followed by the Sulfur spa. A good 2-3 hour activity. Much enjoyed

Helpful?
Thank Hanna082
London, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago via mobile

Look. You pay that amount of money for the spa, you should at least get a free towel. It's a rip off. As soon as you relax expect to get chased out of the mud pool by passive aggressive staff, with the option to go into some lukewarm, diluted sulphur pools. This place is absolutely over priced and bad value... More 

Helpful?
Thank Stacy W
Bath
Level Contributor
36 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Having read a few negative reviews I was unsure whether to book this, I am so glad I did as I really enjoyed the experience. I received a warm welcome from the moment I arrived and was well looked after. The staff were attentive and advised what the process was and also provided water to drink at regular intervals. The... More 

Helpful?
Thank Mholmes101
Leeds
Level Contributor
197 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We booked only the walk through the park, which was really interesting, and very hot! Plenty of things to see, and the guide gave us good insight into Maori culture, and was funny as well. It took a bit over an hour, and we thought it was good value.

Helpful?
Thank MikePatx
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Cool place, nice walk around the mud pools before a mud bath - only downside was the 20 min limit. A bit expensive for what you get but otherwise an OK experience. A shame to see graffiti on the waterfall haaa... NZ

Helpful?
Thank brad w

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