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Traveler Overview
  • Excellent72%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible28%
Sep 15, 2018
“2 transfers from Hanoi to CB and from there to tam coc”
Apr 26, 2018
“Hanoi to Cat Ba”
What we are practicing to help sustainable tourism: - Sharing profit with local people: More than 80% of our employee at Vietnam Insider Travel is local who use to be local fisher man but now working as tour guide, direct sale or boat man. They did...more
Suggested duration: More than 3 hours
Cat Ba 35000, Vietnam
+84 98 575 88 66
Reviews (7)
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Reviewed September 15, 2018 via mobile

Great bus and van, no worries, David was very helpful. Both transfers from Hanoi to CB and from there to tam coc went well

Thank Gadi T
Reviewed April 26, 2018

Collected from airport and travelled to Cat Ba in a clean bus. Driver was polite and informative on the history of the area we were travelling through. A nice relaxed way to get to the area with no hassles when booking this transfer. The Company...More

1  Thank 813helen
Reviewed March 3, 2018 via mobile

Booked very late through phone to travel from Hanoi to Cat Ba including airport pickup. After payment got a second confirmation and the whole trip went perfectly. Smooth transfers without waiting and clear where to go. You end up in the bus of good morning...More

Thank M B
Reviewed June 12, 2017

I contacted this company to arrange transport from Hanoi to cat ba island around 2 weeks before travelling. They took several days to reply and when they did they ask for a PayPal payment. When I asked another question there was no reply. In reality...More

1  Thank 981ian78
Kien L, General Manager at Vietnam Insider Travel, responded to this reviewResponded April 11, 2018

Dear all traveler who is looking to travel with Vietnam Insider Travel, I normally not response to this kind of review but find out what's going on and fix the problem with our services as we all know that it's not possible to please everyone...More

Reviewed January 4, 2016

We ended up cancelling our trip to Cat Ba because of the weather forecast, so I didn't end up using this company. But I corresponded with them via email and spoke with them on the phone once and they were very helpful and nice.

Thank CMKBoulder
Reviewed November 14, 2015 via mobile

We used this company twice during our recent trip to Vietnam. We had our own driver and guide which took us through the Hai Van pass. Guide was very professional, spoke very good English and had a good knowledge of the historical places we visited....More

1  Thank SandraH2965
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