Hensol Golf Academy

Hensol Golf Academy, Peterston-Super-Ely: Tickets, Tours, Hours, Address, Hensol Golf Academy Reviews: 3.5/5

Hensol Golf Academy
3.5
Speciality & Gift Shops • Sports Camps & Clinics
9:00 AM - 8:30 PM
Monday
9:00 AM - 8:30 PM
Tuesday
9:00 AM - 8:30 PM
Wednesday
9:00 AM - 8:30 PM
Thursday
9:00 AM - 8:30 PM
Friday
9:00 AM - 7:30 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Easily accessible from Junction 34 of the M4 (just 2 minutes), Hensol Golf Academy boasts a 19 floodlit driving range with 7 outdoor bays and PGA golf coaching and custom fitting. Hensol Golf Academy offers golf lessons for all ages and abilities and features an interactive video coaching studio along with a GC2 ball flight and swing analysis system to help you really home in on your game and improve. Lessons and custom fitting are available every day with one of our two PGA professionals. At Hensol Golf Academy you will be spoilt for choice with our range of golfing equipment. We stock everything that a golfer dreams of from Callaway to Taylormade, Titleist to Nike, Cobra to Motocaddy and many more. Hensol Golf Academy is entertaining for all the family with its new GC2 golf simulator and when you are ready to kick back relax, why not do it in our café area.
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3.5
11 reviews
Excellent
7
Very good
0
Average
0
Poor
1
Terrible
3

DrewHarper1990
3 contributions
Range
Aug 2021 • Solo
Excellent golf range staff very helpful will definitely be returning back to this range. Can’t wait for hensol golf academy to have the trackman installed. After reading the bad reviews they are totally false
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lynsey O
1 contribution
Great modern range
Jul 2021 • Friends
Love this place, I live close by but would happily travel further for it.
Well kept facilities, ‘proper’ balls and the team are great. I’ve just started a block of lessons and love them - reasonably priced with guidance that isn’t too overwhelming to implement and really makes a difference.
Written July 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

HerbalKid
2 contributions
Appalling customer service
Sep 2020
Met by the most rude and arrogant manager, and not for the first time. Seemed completely flustered by having customers (!) and was offensive and aggressive. As the review before me has stated, 'no friendly welcome, no smile and zero customer service skills'. Who is letting this guy run their business?! There's plenty of other places to go so no reason you should have to put up with this. I will never go back.
Written September 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bob E
1 contribution
Awful Customer Service
Aug 2020 • Solo
Met by the most miserable young man, with a terrible attitude. No friendly welcome, no smile and zero customer service skills. Lack of tees available on the bays. First 3 bays I stopped at had no tees at all, a Driving Range should have facilities that allow you to practice your driving. There should be a selection of tees on all bays, something staff should monitor. Not going to rush back.
Written August 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

richard f
Caerphilly, UK8 contributions
Fantastic Golfing Range
Nov 2018 • Solo
I choose to travel past multiple golf ranges to go to Hensol, the staff are great and facilities second to none. If it’s cold outside they also have a simulator to play on.

Clothing, clubs & bags are the latest equipment at eBay prices. One stop shop for all golfers.
Written November 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

truecolours59
United Kingdom55 contributions
Poor Respect,Warning.!
Mar 2018 • Solo
Used to prefer this golf range as the golf balls were good quality to practise.
However,during the last few occasions the management and control has been appalling.
People are using the range with no respect.Not just talking.Not just children running around.Playing loud videos on phones,showing no respect for those wanting to practise.
When playing golf there is respect on the course allowing golfers to concentrate on their game.The golf range should be the same.
When asked to turn video off,the answer was I did not now it was a tournament.
There is a time and place to have fun with videos.
There is also a need to talk and get children to golf ranges to promote the game.
There is also respect to fellow golfers.
This range has lost many golfers going to the Vale the other golf range in the area.
There they have more facilities,have cheaper golf balls and most importantly respect.

Shame you have let the golf range go downhill.
Written March 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, i am very sorry to hear that you had a poor experience. We would have appreciated it if you would have voiced your concern at that moment of time and made it aware to the manager on shift, so that it would have been dealt with correctly. We would like to welcome you back to our driving range and offer you a free basket of balls and a cup of coffee to discuss this matter and how you think we can improve. We look forward to seeing you soon. Thanks.
Written April 19, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maps711653
1 contribution
Custom Driver Fit
Oct 2017 • Solo
Went to Hensol Golf Academy on the off chance as I was in the market for a new driver,had a brief discussion with Matthew the pro,he took me to try some drivers and after getting an angle on my swing he suggested and fitted the shaft on a demo club to suit me,he supplied a basket of balls foc and continued to watch my rhythm whereas he recommended a few small changes which I gladly accepted,after that I ordered my new driver and it arrived a few days later,having had the call to say it arrived I dashed down with excitement,Matthew then took me
Back into the range with another free basket of balls and continued to help with my swing,a week later with my new swing and driver I win the weekly club competition with 42 pts and that was with Hurricane Brian howling around the course,I hit the ball further and straighter,I can only praise these guys for their attention to detail and professional approach during my buying experience,I have now got down to a 10 handicap from 12.4,I will definitely be going back for a set of irons in the spring..5 stars from me well done guys !
Written October 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

pegre605
Bristol, UK3 contributions
cant fault it
Apr 2017 • Friends
Stayed over 1 night with two rounds of golf, two great golf courses, to tricky for me but with some lovely holes, challenging and good fun. Dinner was far better than it promised on the menu. Someone in the kitchen knows what they are doing. Very friendly staff and rooms were excellent, quiet, clean and comfortable. The WiFi was brilliant, my smart phone speed checker told me it was almost 30Mbits and it was free. I have stayed at Premier inns where the free WiFi was only 1Mbit and any more costs a fiver / 24 hrs
Written April 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eifion J
1 contribution
Great facility & superb service
Nov 2016 • Solo
Being new to the game and wanting to put in plenty of practice I was looking for somewhere that had a decent driving range and one that also offered affordable lessons with someone who knows what they're talking about. This place ticks all the boxes and more, it surpassed my expectations and they've only added to the great list of facilities since I started. They've got a brilliant driving range with plenty of targets and excellent indoor and outdoor stations with mirrors to check your positions etc. The balls are full distance (not that I can hit them well enough to tell!!) and you can tell they change them regularly. You also get a decent amount of balls for your money, more than some others in the area. They've put in a golf simulator and a putting area since I started going, I've not used them yet but they're of the same high standard as the rest of the facilities. They've got all the latest clubs and gear in the shop and regularly have sales and demo days. One of the best things though, aside from the facilities is the service you get. I've had some lessons with one of the pro's and they were great, they make changes in the simplest of ways (but they work!!) so that you can go away and practice without having to remember more than a couple of instructions. The guys go a long way to make you feel welcome too and they genuinely seem to want to get to know you which makes a big difference. To summarise, this is a great facility run by great guys that are genuinely there to help you. It's not all about the sell, they'll give you honest advice and not just direct you to the latest big thing (and big $$$). Whatever your goal is, I can't see how anyone would be disappointed after a visit. Thanks a lot for such a great facility and service. Cheers.
Written November 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jayne j
Bridgend, UK3 contributions
Customer service
May 2016 • Couples
Put golf clubs aside to collect week later. Returned to find been sold to someone else. Asked if I needed to pay a deposit told no need asked if they needed my name told no need they will be safe. Not a good way to run a business!!!
Written May 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Good Morning Janye, Thankfully we sorted this for you and hopefully everything is going very well with your new golf clubs. Kind Regards Aled Griffiths
Written November 6, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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