Reel Cinemas

Reel Cinemas, Port Talbot: Tickets, Tours, Address, Phone Number, Reel Cinemas Reviews: 3/5

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3.0
44 reviews
Excellent
13
Very good
6
Average
9
Poor
3
Terrible
13

Julie C
1 contribution
Don't bother....
Oct 2021 • Family
Can't put nil stars. Went in and film on trailers. Jobs worth duty manager would not let us in as film was on trailers...as others apparently complain. Given the cinema empty , their loss of 80 pound as were intending to spend on food.Told others can be on time, others may not have ASD kids who don't do waiting too well for 20 plus minutes for film to start. So if film advertised for 7pm. And you not there by 7 pm, you got no chance. Must say can applaude his attitude, Rude arrogant and inflexible. Went few weeks ago and was freezing. Won't be going again. Plenty of cinemas this area.
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PePhill
1 contribution
DISGUSTING DUTY MANGER - AVIOD AT ALL COST !!!
Oct 2021 • Family
Stinking, aggressive attitude of the duty manager towards my 15 year old son in front of my family (including my 8 and 10 year old).
This man needs to be sacked, I’ve never received such disgusting costumer service.
Don’t not waste your money!!
Written October 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lydia D
Neath, UK151 contributions
Star wars
Dec 2019 • Family
Great location. Dont forget to put your car reg in the computer for free parking. Great staff. Food and drink expensive as per usual with cinemas. The seats in the cinema need some repairs. All a bit shoddy. Is one of my favourite cinemas to go to though for location.
Written December 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

leanne griffiths
18 contributions
Avoid. Stinking
Aug 2019
At the cinema now. Just payed £21 . Stink of urine hits you when you enter the screen room. Sticky floors, slashed seats , rusty cup holders and other seats stained. Exposed wires too. Won’t even mention the popcorn stores in recycling size bags on top of counter . Vile....
Written August 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jack Rees
Port Talbot, UK4 contributions
Great cinema experience
Jul 2019 • Family
We visited to see Toy Story 4, the seating is comfortable & well laid out.
The prices are reasonable for both tickets & snacks, all staff were friendly & efficient.
Very suitable for kids
Written August 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bulldog19
Port Talbot, UK396 contributions
Not great
Jul 2019 • Family
Been years ago not been back in a while, it’s very dated and in real need of a refresh, not much cheaper then places like the odeon but no comparison really, would avoid
Written July 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael W
Llanelli, UK14 contributions
Went to see Rocketman on June 1st 2019. Great film but unfortunately ...
Jun 2019 • Couples
Not been here for a few years, it was quite nice back then but what a shock I had when I entered cinema 5.. No foot lighting upon entering, walking up the steps, carpets torn and the place was absolutely stinking , sticky carpets, torn seats smelt of stinking stale sweat. We felt dirty by the time we left. Doesn't look like any investment since it was first opened. I mean it was absolutely filthy. Shocking in this day like a throwback the the old fleapits. I cant stress enough how foul it was. If you really have to visit, bring old clothes.
Written June 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Reace64
1 contribution
We have seen many here
Apr 2019 • Family
Great place friendly staff advise for anyone as it is always clean and there is always parking available and you come out to a sea view what more could you ask for
Written April 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Matti
Weston super Mare, UK46 contributions
Enjoyed our visit.
Dec 2018 • Friends
I was visiting a friend for Christmas who lives not far from the cinema and we decided to go on a Tuesday afternoon.
We were greeted by a very helpful friendly chap who I believe was the manger. He informed me where to register my car registration details that was on an I-pad next to the kiosk. Was a good price per ticket just over £5 I think. The cinema was comfortable, good sound & picture. Will definitely go back next time I visit my friend in the summer.
Written December 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DOLPHINS BARN
Somerset, UK3 contributions
Very poor cinema
Oct 2018 • Family
Visited this cinema with a fifteen and seventeen year old last night, whilst we were on holiday in the Black Mountains. We had to drive quite a way to get there, but thought it would be a nice treat for the kids. We paid for our tickets, but then, the guy collecting our tickets (very large and grumpy chap) rudely walked away from us without saying anything and went to talk to the person who took our money. Then he returned and very abruptly said we needed ID. I explained we didn’t have any and then he rudely pointed at my son and said ‘he cant go in, he is not 15’. I explained he was, but the man said unless we had ID for him, he could not go in. Then, without a word of explanation, he turned his back on us again and disappeared into a back room and soon after emerged with a young ‘manager’, who said it was company policy and he would give us a refund! We could not believe it. The film we had wanted to see was ‘A Star is Born’. We never carry ID for our children - does anyone? I can understand the need for checking ages with a group of teenagers, but as the kids were with us, they were basically refusing to take our word as parents and were calling us liars! My son is five foot seven and gangly, like a
lot of fifteen year olds - we have been to see a number of fifteen rated films in England and never had a problem. What was the problem with these guys? This film has only been out a few days and the guy who sold us the tickets told us that only four tickets had been sold for that viewing, so we would have doubled the viewing numbers! I cannot believe that our word as parents was not believed! Dreadful experience. to drive quite a way to get there, but thought it would be a nice treat for the kids. We paid for our tickets, but then, the guy collecting our tickets (very large and grumpy chap) rudely walked away from us without saying anything and went to talk to the person who took our money. Then he returned and very abruptly said we needed ID. I explained we didn’t have any and then he rudely pointed at my son and said ‘he cant go in, he is not 15’. I explained he was, but the man said unless we had ID for him, he could not go in. Then, without a word of explanation, he turned his back on us again and disappeared into a back room and soon after emerged with a young ‘manager’, who said it was company policy and he would give us a refund! We could not believe it. The film we had wanted to see was ‘A Star is Born’. We never carry ID for our children - does anyone? I can understand the need for checking ages with a group of teenagers, but as the kids were with us, they were basically refusing to take our word as parents and were calling us liars! My son is five foot seven and gangly, like a
lot of fifteen year olds - we have been to see a number of fifteen rated films in England and never had a problem. What was the problem with these guys? This film has only been out a few days and the guy who sold us the tickets told us that only four tickets had been sold for that viewing, so we would have doubled the viewing numbers! I cannot believe that our word as parents was not believed! Dreadful experience.
Written October 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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