Vetreria Artistica Ferro E Lazzarini
Vetreria Artistica Ferro E Lazzarini
Vetreria Artistica Ferro E Lazzarini
3.9
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Neighborhood: Murano
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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3.9
174 reviews
Excellent
67
Very good
56
Average
25
Poor
11
Terrible
15
IA_Hawks
Iowa2,260 contributions
Mar 2023
This facility was part of our Venice Tour and we very much enjoyed the brief 10-15 minute demonstration and explanation of the glass blowing process. It is very impressive how the artists can create a delicate piece in such a short amount of time.
After the demonstration, you are routed to one of their showrooms for another demonstration of the finished products and given the chance to purchase some specialty items at a discounted price.
While the items that are given the specialty discount are indeed amazing pieces, once you agree to purchase something, the shipping cost to the US and the delay in getting them isn't worth it. You can find many of the non chandelier type items throughout Venice.
After the demonstration, you are routed to one of their showrooms for another demonstration of the finished products and given the chance to purchase some specialty items at a discounted price.
While the items that are given the specialty discount are indeed amazing pieces, once you agree to purchase something, the shipping cost to the US and the delay in getting them isn't worth it. You can find many of the non chandelier type items throughout Venice.
Written April 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris G
Aberdeen, UK26 contributions
Apr 2015 • Couples
We went there on a tour, recommended by the concierge at our hotel. After a lovely boat ride we were greeted at the dock by Christian. He escorted us in to the workshop where we saw a gentleman who was obviously very skilled at what he was doing. Yes we were then given a tour of the shop, where yes, they would like us to buy something. We restrained ourselves and then we spent 3 hours exploring the island with me driving my partner mad going into virtually every shop looking for some glass work uniquely Murano. The following day we ended up going back to where we started Ferro & Lazzarini, where we made a couple of purchases of what we think are beautiful and very different from anything we saw around St Marks Square, or anywhere else on Murano.
If you are serious about looking for glass and understand that they would like you to purchase something, it is a very worthwhile visit. And ask for Christian, with my indecisiveness he was very patient and understanding.
If you are serious about looking for glass and understand that they would like you to purchase something, it is a very worthwhile visit. And ask for Christian, with my indecisiveness he was very patient and understanding.
Written April 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
COGlobeTrotter45
Littleton, CO136 contributions
Sep 2017 • Friends
My Mom and I were on a 14 day tour and one of the day trips planned while in Venice was to go to Murano and visit the glass factory. Ferro E Lazzarini did a nice job with the demonstration of making a glass horse, but then of course the heavy/hard sale in their showrooms. Everything aside from the beads were not my style, which was fine and what's even better is that I was actually ignored in the showroom. My Mom on the other hand was followed intensely by a gent in whom actually said that he was going to follow her around. I immediately walked away as I am not into high pressure sells - especially for things I have zero interest in buying. She ended up buying a plate - which has not arrived yet but she was given free shipping - also a bracelet?! by the gent and of course the tax document to have stamped and drop off in Rome when we left. They take your credit card to the back to run it which I am not a fan of....bring euros if you can because its just easier there to pay in cash.
Written October 1, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcia C
140 contributions
Mar 2025 • Couples
The ride out to the island was informative and gave a different vantage point of Venice. The glass studio is right off the disembarking area. The Glass making demonstration was interesting. They offered a 50% discount if you made a purchase. Worth a day trip out from the city.
Written March 10, 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PhilnGill
Colchester, UK72 contributions
Apr 2024 • Couples
Our hotel arranged the trip and we found the experience delightful. This is a luxury goods venue so go prepared. We had a daughter’s wedding and our own 35yr anniversary to shop for! We watched the master at his work (5mins) and then browsed (10mins) with no hard sell… yes a very chatty salesman with his prime task to sell you glass. You’ve got to expect they will stay with you. It’s their day job. They are also Italian (surprise!) and so will be very lively and talkative. Don’t expect American or British techniques. Instead, Live and enjoy Italy! You are on THE Murano! We found cheap copies of the similar glassware on Venice, made on the mainland and “replicas” of the Murano-original. So instead yes you will be paying for the master craftsmanship. Yes there are also custom duties for importing from Italy… that’s normal for high quality luxury items. Look them up before you buy. The salesman advised to take pics of the goods you buy including the serial numbers should there be a mix up (everything is good old handwritten so there can be mistakes) It was also explained the master would need to make our order and so there may be some 4-5 weeks. They however expedited one of the orders given the glassware was for our daughter’s wedding and the turnaround came a week or so faster. So yes we were pleasantly surprised at the quality of this high end art, value is what you pay. The service was lovely and FedEx reassuringly tracking and providing multiple updates along the way.
Written May 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian R
1 contribution
Aug 2022
We were impressed by the glass blowing demonstration provided during the tour. Their showroom was extensive in its exhibition of their glass artistry. We ordered some glassware items that arrived recently, and we are looking forward to sharing them with family and friends. We needed some changes during the order and delivery process, and they provided the highest level of customer service and satisfaction. If we get back to Italy, we will definitely make a return stop at Ferro & Lazzarini.
Written September 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura PeGr
Eindhoven, The Netherlands1,795 contributions
Oct 2020
Full day trip to several islands including Murano. Visit to this glass factory where we attended a workshop on how glass is modeled and then we were able to buy some Murano glass works. Very nice experience, recommended.
Written September 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
k p
Margate, South Africa45 contributions
Jul 2015 • Family
Venice was the last stop of our Italian holiday.We had the rudest experience at Fornace Ferro and Lazzarini.We never even got in.
We saw the Europe approved shop sticker for Celebrity and Princess Cruises on the door and went towards the entrance.We stood outside usure if that was the entrance to a shop or office because of how it looked.A thin tall bald man with glasses (2nd from the right,seated in the front row in the attached photo) who had seen us approaching had gone in and closed the door.It was a scorching hot day.
He stood staring at us from inside but made no attempt to assist.When we opened the door and greeted him,and asked if this was a glass shop,he barked "WHAT".We thought nothing of this as we thought it was just the loud Italian way and due to language differences.
However when I repeated the question he just growled "YES"and nothing further.I still thought nothing of it.and asked "where is the show room".
He then barked "PLEASE".I again thought he did not understand English.So I repeated the question,to which he then said."FIRST SAY PLEASE".with a snarl.
I then realized the whole time we had thought that this man was having difficulty understanding English,he was just being rude and belligerent towards my family and I.
I said don't bother.And we discussed in front of him about reporting his rudeness to the cruise ship companies that endorse his shop.The commission and kick backs to the cruise lines cannot be more important than civil,polite behavior from this shop.I don't know if it is his company general policy or just his behavior,or if he behaves like this with white visitors as well.We are of Asian descent.
As we angrily left,a young,friendly guy who witnessed this told us come to their showroom,which was a few metres away.We went in and saw a glass blowing demo as my kids really wanted to see this.I don't know if the shops are owned by the same people,but this shop is friendly,polite and airconditioned.
The only problem is when you disembark the vaporetto you first walk past Ferro and Lazzarini.Whereas the shop just past them is friendlier and has more helpful people.
Especially when on holiday remember just to see something you don't have to lose your self respect and dignity.
And for the record.the Ferro and Lazzarini shop was dead,whereas the other shop was buzzing.
We saw the Europe approved shop sticker for Celebrity and Princess Cruises on the door and went towards the entrance.We stood outside usure if that was the entrance to a shop or office because of how it looked.A thin tall bald man with glasses (2nd from the right,seated in the front row in the attached photo) who had seen us approaching had gone in and closed the door.It was a scorching hot day.
He stood staring at us from inside but made no attempt to assist.When we opened the door and greeted him,and asked if this was a glass shop,he barked "WHAT".We thought nothing of this as we thought it was just the loud Italian way and due to language differences.
However when I repeated the question he just growled "YES"and nothing further.I still thought nothing of it.and asked "where is the show room".
He then barked "PLEASE".I again thought he did not understand English.So I repeated the question,to which he then said."FIRST SAY PLEASE".with a snarl.
I then realized the whole time we had thought that this man was having difficulty understanding English,he was just being rude and belligerent towards my family and I.
I said don't bother.And we discussed in front of him about reporting his rudeness to the cruise ship companies that endorse his shop.The commission and kick backs to the cruise lines cannot be more important than civil,polite behavior from this shop.I don't know if it is his company general policy or just his behavior,or if he behaves like this with white visitors as well.We are of Asian descent.
As we angrily left,a young,friendly guy who witnessed this told us come to their showroom,which was a few metres away.We went in and saw a glass blowing demo as my kids really wanted to see this.I don't know if the shops are owned by the same people,but this shop is friendly,polite and airconditioned.
The only problem is when you disembark the vaporetto you first walk past Ferro and Lazzarini.Whereas the shop just past them is friendlier and has more helpful people.
Especially when on holiday remember just to see something you don't have to lose your self respect and dignity.
And for the record.the Ferro and Lazzarini shop was dead,whereas the other shop was buzzing.
Written August 2, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ludovic g
8 contributions
May 2014 • Couples
I order a chandelier in may 2014 and The compagny did not honour thé order. At end of septembre thé work was not done and first pieces were not at all what we agreed on ( from pictures sent). I stopped the order and they committed themselves into refunding me, at mid october they did not refund me yet.
Written November 14, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
beckerdk
New York4 contributions
Feb 2016 • Couples
Do NOT buy glass from this showroom in Murano. They do NOT stand behind their glass products. I unfortunately bought drinking glasses from them. The first time I poured water into one of the glasses, the bottom of the glass broke off. I am heartbroken. I contacted them about it but they refuse to replace the glass - even though I offered to pay for the shipping. They are high pressure, rude and dishonest. Buyer beware.
Written March 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I purchased a mosaic vase for a wedding gift for 300 euros on 18/4/18. I was with the Colette group. I told the salesman this was a wedding gift. He packaged it with no gift box. How can I get an official box with the murano logo?
Written April 21, 2018
I had ordered a tea cup and saucer set that during their tour was shown with a box to display. When shipped they forgot the box and I sent an email requesting - it was received quickly with no problems.
Written April 25, 2018
Ciao,
Io credo proprio di si,considerato che agosto sia il mese con il più alto flusso di turisti.Ho visitato la vetreria ad agosto 2016 ed era di sabato,ma dagli orari che ho visto esposti erano aperti tutti i giorni compresa la domenica dalle 09,00 alle 16,00.
Written July 17, 2017
I was there in October and bought bracelets and would like to buy more online if that is possible.
Written February 17, 2015
I'm sorry I don't know if you can order online. I think it would be hard to communicate.
Written February 19, 2015
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