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Levi Tourist Office

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
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  • Excellent74%
  • Very good16%
  • Average7%
  • Poor1%
  • Terrible2%
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About
Winter activities: skiing, snowboarding, snowmobile safaris, reindeer and husky safaris, horse back riding, snowshoeing, Northern Lights, ice-hotels, ice-fishing, photographing tours, helicopter flights, hot-air balloon, sauna, rally driving...more
Open Now
Hours Today: 12:00 AM - 11:59 PM
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Suggested duration: More than 3 hours
Contact
Myllyjoentie 2, Levi 99130, Finland
Website
+358 16 6393378
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Reviews (294)
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All reviews tour operator helpful staff provide information went smoothly excellent service tourist information travel agent ice karting santa trip these guys reindeer sleigh ride snow village reindeer farm northern lights zero point frozen lake trips
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1 - 10 of 202 reviews
Reviewed 2 days ago

Visited to book excursion after local rep mixed up bookings. Friendly helpful staff member who sorted us out in no time at all.

Date of experience: January 2019
Thank magicmagic1
Reviewed 1 week ago via mobile

We asked for “something with reindeer that wouldn’t end up with cold crying kids” and the lovely clerk immediately knew the answer. Highly recommend Levin Poropalvelu reindeer safaris too!

Date of experience: January 2019
Thank CMWh
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 2 days ago

Dear Guest, thank you very much for your great review! Welcome to Levi again. Wintery greetings from the Levi Tourist Office team

Reviewed 1 week ago

Excellent service, the trips are half the price of the travel companies so worth booking through the Tourist Office.

Date of experience: December 2018
Thank Emaknowle
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 1 week ago

Dear Guest, Thank you very much for the great review! There are great excursions also in summer and especially in autumn with the beatiful autumn colourfull landscapes and the northern lights showing already! Welcome Back Wintery greetings from the Levi Tourist Information Team

Reviewed 2 weeks ago via mobile

Nothing was to much trouble.Everything explained in detail including times of excursions and where to meet. Very knowledgeable and informative also went the extra mile and very patient with awkward clients . We booked all our experiences through them and we would definitely not use...More

Date of experience: December 2018
Thank Gruffabat
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 1 week ago

Dear Guest, thank you very much for your great review and welcome to visit Levi again in the near future. Wintery greetings from the Levi Tourist Office team

Reviewed 2 weeks ago

After many times in Levi, we finally visited the tourist office. They were almost all (one chap on the phone snapped as he could not hear whoever was on the phone, over us talking to another helpful advisor) really nice and gave us lots of...More

Date of experience: December 2018
Thank joannah879
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 1 week ago

Dear Joannah, thank you very much for the great review and welcome to visit Levi and the Kittilä area again in the future! Wintery greetings from the Levi Tourist Office team

Reviewed 3 weeks ago via mobile

Booked all my tours from here and service was exceptional.Even over email staff were very friendly.Clear booking details recieved by email.Advice was also excellent.

Date of experience: December 2018
Thank ShadowSi
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 2 weeks ago

Dear Guest, thank you very much for your great review! Do come and enjoy Levi again in the future. Snowy greetings The Levi Tourist Office team

Reviewed 3 weeks ago via mobile

We arranged our Christmas Lapland trip independently and used Levi tourist information to book the vast majority of our excursions. We booked well in advance and even though everything was pretty expensive, it seemed that’s what it would cost for the experience whoever we booked...More

Date of experience: December 2018
1  Thank weixiao82
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 3 weeks ago

Dear Guest, thank you for your feedback and glad you enjoyed your time in Levi. The Santa experiences are different depending on each program. On the one you booked the focus is on the snowmobile driving, on the scenery whilst snowmobiling and on the reindeer...More

Reviewed 4 weeks ago via mobile

We visited the Levi Tourist office last week on our mini break to Levi. We told them what times we were free and they searched to find what excursions they had for those times, they really did offer brilliant service! The coaches collected from outside...More

Date of experience: December 2018
Thank hbmb
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 3 weeks ago

Hello, thank you for your great review! Do come and visit us and Levi again - maybe in summer or autumn to discover the beauty of Lapland those time of the year! Welcome and have a fabulous Christmas! The Levi Tourist Office team

Reviewed 5 weeks ago via mobile

Just had a great few days in Levi Finland. Magical lace for kids and families. The tourist office sorted excursions to reindeer farm on ski doos, huskie sledge rides and of course to the home of Santa. Can’t recommend it enough and all the people...More

Date of experience: December 2018
Thank cheryl m
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded 5 weeks ago

Thank you Cheryl for your great review! Having discovered Levi in winter wonderland - come and visit us in summer and autumn - you'll be taken away by the beauty and the pureness of this area! Have a great week waiting for Christamas and welcome...More

Reviewed December 9, 2018 via mobile

Went here to find prices for tours. Very nice staff very helpful. A lot cheaper than the excursions offered by the holiday reps. Recommend visit before buying excursions from holiday reps.

Date of experience: December 2018
1  Thank Lorraine S
LeviTouristOffice, Front Office Manager at Levi Tourist Office, responded to this reviewResponded December 12, 2018

Dear Lorraine, We are glad you enjoyed our services. Come and visit Levi again! Best Regards from the Levi Tourist Office team

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Questions & Answers
Ask a question
Dreamer30397677898
January 5, 2019|
Answer
Response from LeviTouristOffice | Property representative |
Hello, if you mean the Elves Hideaway program it normally runs in December from around the first week. On Fridays it is generally to anyone booking directly with Tonttula or via our online December weekly program. If you... More
0
Votes
Angela H
November 20, 2018|
Answer
Response from LeviTouristOffice | Property representative |
Hello, at the moment the reindeer ride are not possible because of too little snow. Please contact us on levi info @ levi fi next week again. There should be some snow coming at the week end and we are hoping all excursions... More
0
Votes
kekenu
October 8, 2018|
Answer
Response from LeviTouristOffice | Property representative |
Dear Guest, this is still hard to say. We have some preserved snow but the forecast is warm for this week and without artificial snow we cannot officially open the slopes. Of course the situation can change all of a sudden... More
0
Votes
Travel Forum Posts
sharon d
Greater London, United Kingdom
Help Please!!! No Santa Visits available before 9/12/2015??? (3 Replies)
We are arriving in Levi on Fri 4th December late with our 3 children and looking to book an excursion to see Santa on 5th/6th/7th/8th. From what I can see there is nothing available until after the 9/12/2015(Levi Tourist office and Snow village) Tourist office has no trips and as we booked independently Inghams or Thomson excursions are not available to us. Santa Park in open in Rovaniemi but trips from Levi only run on a Fri (early) or a Wed(we are leaving). Can someone please offer...More
September 25, 2015|
Response fromDawn B|
You could always arrange a private visit to your hotel room or cabin. I am sure the tourist office can help you with this. Have you tried all the other trip operators in Levi - you will find them listed on Levi.fi?
shoco
Brisbane, Australia
best Santa tour for kids (5 Replies)
Hi all, we will be going to Levi in 4 weeks time and are looking to book some excursion via Levi Tourist office. They have been really helpful and have a range of tours available. That's our problem - what to choose! We will be going with 2 kids (6,8 years old) and are trying to decide between Santa Safari with Snowmobile (snowmobile trip during the day to visit Santa), Santa's Secret Cabin (evening visit to Santa) or the Tonttula Elves Hideaway tour (full morning visit with Elves,...More
November 10, 2017|
Response fromStewart W|
Hi, we have been to Lapland Levi on four occasions. Once with a travel company on a Santa package and visited a Santa exclusion. Then again with Ingham's and visited a Santa Secret Hideaway. We also visited the Ingham's santa hideaway again, which was excellent . Last year we booked the flight and hotel and booked the santa excursion with Levi Tourist office. The package was Santa's Workshop - In the elves cottage. You do have to find your own way there. We booked a taxi and prebooked the...More
teen77
fife, scotland
Santa trips in Levi who to book with??? (0 Replies)
Hi, we are taking our son (5yrs almost 6yrs old) to Levi for a week on 4 Dec. We booked through Inghams. We have still to book any trips and wonder if anyone can explain why there is such a difference in price between Inghams and the trips offered via the Levi tourist office? I have often read trips booked locally are better and cheaper but no where I've seen are anyone coming close to Inghams prices!! Should I book Inghams as its such a great deal or avoid like the plague as you get what you...More
November 01, 2016|