ASMANA Wellness World Florence

ASMANA Wellness World Florence, Campi Bisenzio: Hours, Address, ASMANA Wellness World Florence Reviews: 4/5

ASMANA Wellness World Florence

ASMANA Wellness World Florence
4
Health Clubs • Hammams & Turkish Baths • Spas
10:00 AM - 12:00 AM
Monday
10:00 AM - 12:00 AM
Tuesday
10:00 AM - 12:00 AM
Wednesday
10:00 AM - 12:00 AM
Thursday
10:00 AM - 12:00 AM
Friday
10:00 AM - 1:00 AM
Saturday
9:00 AM - 1:00 AM
Sunday
9:00 AM - 12:00 AM
About
ASMANA Wellness World, the biggest Day SPA in Tuscany, is a romantic resort of pure relax, a few minutes from the center of Florence. Various pools indoor and outdoor with all kinds of water attractions, a selection of themed saunas with regular wellness and relax ceremonies during the day, an entire oriental Hammam world with steam baths, a soap bath and other relaxing and fun attractions, lots of themed relax areas indoor and outdoor, terraces and gardens. ASMANA also offers a pool bar to enjoy the sunset drink in the water, a bistrot and a restaurant with a refined, innovative and seasonal cuisine. Staff speaks perfectly english. Large structure which does not require any reservation. For massages please call beforehand. ASMANA a perfect hangout for an entire day or for a few hours before or after sightseeing, to relax in a romantic setting in Tuscany.
Suggested duration
More than 3 hours
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2,493 reviews
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639
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222
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113
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119

Haidee E
Chelmsford, UK5 contributions
So good we went twice
Sep 2020 • Couples
We were in Florence for a long weekend and decided to visit this spa as we’d missed out on our summer holiday this year. The initial appeal was adults only to swim and relax in peace. A previous reviewer explained how to get there by bus which was very helpful, I would just add that the next tram stop after Santa Maria Novella is called Porta al Prato Leopoldo where you cross the road and catch the 30A bus. (This is NOT the Airport tram line) Other than that the instructions were spot on. It’s quite a long journey to the Limito stop but you don’t have to walk along the busy road if you turn left when you get off the bus and follow the path down the side of the park. I’d seen a special offer for Asmana for September but I’d not booked on line so the very helpful young man at reception helped us to purchase the offer using our phones. The changing rooms were very clean and the wristband system works extremely well. We spent 4-5 hours in the spa on each visit and it really ticked all the boxes. We enjoyed drinks at the bar, the food was reasonably priced and easy to access. The wild river rapids were great fun - wait for the big jets! Various bubble pools and a waterfall grotto are not to be missed. After dark the atmosphere changes as the lights go on and the steam rises - it was beautiful and we didn’t want to leave. Covid restrictions meant wearing a mask inside (not whilst in the pool) but generally we did not feel this spoilt our experience and we felt very safe with everyone abiding by the social distancing rules. It was very hot whilst we were in Florence so our 2 trips to the spa were a very welcome break from sightseeing. We found all the staff helpful and friendly. Remember to take you flip flops, towels and a robe although they can be hired. Check the bus times back (we didn’t and ended up waiting a long time). There is one just before 11pm and the next one I think was 12.30am!. Admittedly it’s an effort to get to Asmana if you don’t want to pay for a taxi but we thought it was worth it. No pictures as phones are not allowed in the spa. Bliss!
Written September 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear customer, Thank you very much for the time you have dedicated to write this beautiful review on Asmana Wellness World. We are very pleased that you have enjoyed the services of our wellness center. Thank you for visiting us during your holiday in Florence, hope to see you again for a relaxing day in our Day Spa. Best Regards, Romina Tognelli Operations manager
Written October 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

honorrose
London, UK11 contributions
Remote bliss
Aug 2020 • Family
Asmana is amazing, very relaxing, well priced clean and professional, with an amazing selection of pools, relaxation spaces and Saunas, even though the steam rooms were closed due to the pandemic, there were plenty of things on offer, my favourite was definitely the grotto with the waterfall, the salt water jacuzzi pool and the whirl pool. The drinks were also very reasonably priced. All you need to bring is a swim suit, flip flops and a towel - maybe a smaller towel too as you have to bring one to sit on in the sauna.

The only draw back was the journey there and back - if you can’t drive and don’t want to pay €70 for a round trip in a taxi your only option is public transport which is mostly easy except for the 15 minute walk from the bus stop which is pretty gruelling - especially in the Tuscan heat. The thought of having to do it again to get back in the city was looming at the back of my mind for my entire day there. I think it would really be worth Asmana offering some sort of coach/shuttle service from Florence or even the bus stop - I’d happily pay an extra €10 or so to not have to do that walk again.
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear guest, thanks for sharing you opinion on Asmana Wellness World! We are very pleased that you enjoyed the services of our wellness center and thanks to recommend our spa! We inform you that we would like to put a bus stop closer to the entrance, unfortunately we have to wait for the authorizations wich are very long. However, we hope to be able to satisfy this request soon in order to facilitate those like you, who arrive by public transport. We hope to see you soon in Asmana for a relaxing day! Best regards, Romina Tognelli Operations manager
Written August 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cis K
5 contributions
Great wellness!
Oct 2019 • Couples
We loved it. Very nice wellness, clean, good prices, nice people. Beautiful pools and sauna’s, we had a nice massage. Would absolutely go again!
Written October 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kotov42
10 contributions
Amazing day at the Spa
Sep 2019
This was for my birthday present whilst we were staying in Pisa. The spa itself is stunning with its outdoor and indoor pools and sauna's with a view of the mountains. The Bilingual staff at reception were extremely kind and helpful and spoke to us in both french and english. The Place was very cheap to use for 4 hours and so we stayed for 5. the extra wasnt even 2 euros each. we were happy to rent the towels ect. once thing to note is the bill ended up very high, and i think this is from using the cafe inside the spa- we didn't see any prices for what we were buying, it just adds on to the bill on exit, something to watch for. Can't really fault the place too much apart from that, we had an excellent time here and the facilities are amazing!

We got busses to and from Florence, ending up at San Martino then walked to the resort which was a long way on foot. This was hard work in the heat and involves walking on the side of a very busy long road.(it was very hard after being so relaxed in the spa) I'd recommend getting a taxi from here or just paying to get directly from Florence- definitely worth it! I'd love to go back. And just to note... the outdoor rapids are so much run!
Written October 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kotov1942
2 contributions
Relaxing spa day in an amazing setting
Sep 2019
Whilst on holiday in Pisa, my girlfriend booked this for my birthday present. The Bilingual staff at reception were extremely kind and helpful. The Place itself is amazing with its outdoor and indoor pools and sauna's. The Place was very cheap to use for 4 hours and we were happy to rent the towels ect. once thing to note is the bill ended up very high, and i think this is from using the cafe inside the spa- we didn't see any prices for what we were buying, it just adds on to the bill on exit. Can't really fault the place too much apart from that, we had an excellent time here and the facilities are amazing!

We got busses to and from Florence, ending up at San Martino then walked to the resort which was a long way on foot. This was hard work in the heat and involves walking on the side of a very busy long road.(it was very hard after being so relaxed in the spa) I'd recommend getting a taxi from here or just paying to get directly from Florence- definitely worth it! I'd love to go back.

just to note... the outdoor rapids are so much run!
Written October 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Andrew H
Chesterfield, UK157 contributions
Great day
Jun 2019 • Couples
We wanted a break from walking round Florence and it was recommended by our hotel when we asked... make sure you check the website before going so you don’t have to pay the extra fees to hire things such as towels, it says slippers but we used flip flops and so did must other people there... we paid for the full day and it was worth every penny and without paying for extra treatments there are plenty of facilities to use.
The food in the restaurant was lovely and was great value for money. It costs 25 to 30 euro in a taxi from the centre of Florence
Written October 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Danny J
Tamworth, UK1 contribution
Amazing spa day
Aug 2019 • Couples
After looking online for some spa places local to Florence I came across this place thought we would try it as the reviews were good. It was amazing! Just like a 5* resort. Facilities were excellent and so clean and tidy. It was €24 each for 4 hours and extra half hours over that time were charged at €1.50 per person. You can also buy a full day ticket for around €30. Make sure you take a towel each and some flip flops otherwise you will have to hire them. Bathrobes are €8 each for the duration of your stay. We were so impressed with all the treatment rooms and the pool was very warm! There was a 'rapids' area which we loved and a very good poolside bar.
You can't take your mobile with you as it has to be left in your locker but they have a very clever way to pay for things on side, your wristband, you can use it for everything, drinks, food, treatments etc, then you pay when you check out. Basically we couldn't fault the place and I'd say it's a must visit place when you are over this way at any time of year!!
Written August 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Matteo
1 contribution
A fantastic relaxing oasis
Mar 2019
I visited the Florence area in March, and by accident I happened upon the website for Asmana while looking for hotel spas. My wife and I decided to give it a try, and we loved our visit so much we went back two days later for another visit!

Due to the cool weather, the warm water felt amazing, and the sauna "ceremony" they do in the different saunas are fun to observe. They have a very strict "no phones" policy one you get past the dressing rooms, and to have a break from staring at a phone was much needed.

My wife booked a 1/2 hour massage and was satisfied with the results, and we also had dinner as well. The food was simple, light and perfect for the atmosphere. When I'm stressed out, I now think about how nice it would be to return to Asmana. It is worth every Euro.
Written August 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Milahpila
London, UK1 contribution
This place is a borderline scam
Jul 2019 • Friends
Don’t waste your money here.

They don’t tell you before to bring a towel or slippers and you cannot be admitted without them. We were told we could rent slippers then they made us pay almost €30 for 2 pairs when we left.
The images online make it seem much more glamorous that it is, it feels like an overheated swimming baths. I understand that spas usually have heated pools but the main pool should not be hotter than the air when the temp is hitting 38degrees. The only place to cool off is an ice bath.
The cafe food is awful, we paid but couldn’t eat any of it. They would not grant a refund for any of the time as we chose a 4 hour ticket.
Written July 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear milahpila, Thank you for taking the time to review your visit to Asmana. Feedback from our customers is extremely important to us, and we take it as our starting point for further improvement. We are sorry to read that your experience has not been satisfactory. To access to Asmana is necessary to bring 2 big towels, bathrobe, swimsuit and slippers. That's clearly exposed in reception, on our website and on our tickets. If you do not want to pay an extra cost, it is not necessary to rent linen but you can use your own. Also you can buy slippers at the price of 8,00 € (16,00 € for 2 pairs). With the ticket you can access to 4 different saunas, indoor and outdoor heated pools with over 60 whirlpools, themed relax rooms, the Zona Infrarossi with infrared lamps, the Hammam with 2 steam bath, a pool and the Stanza della Schiuma. Also you can take part in the Wellness Ceremonies, rituals that takes place trough the day, in saunas, Hammam and in the relax rooms. Our pools are heated also in Summer to allow customers to enjoy cocktails and snacks at the Tropical Pool Bar inside the pools and to have a relaxing bath at the night. The water temperature varies according to the outside temperature. In winter it is obviously warmer but never exceeds 36°C, so in summer is much cooler. I assure you that your feedback will be shared with the Staff in order to improve us, and offer always a better service. Best regards, Elena R. Guest relations
Written July 8, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kokoloko80
Kfar Saba, Israel165 contributions
A nice spa but i've seen better. make sure to come FULLY equipped
May 2019 • Couples
The Asmana spa brands itself as a wellness and relaxation kingdom, basically it's a bunch of indoor and outdoor warmed pools (nice, nothing more) and a LOT of "atmosphere" rooms all designed differently and a whole bunch of different style saunas. this would have been acceptable if you weren't paying extras for a not-so-cheap-ticket, to begin with. basically, the ticket's price includes only the admission fee. if you want towels from the reception you need to pay extra at checkout, bathrobes are also not included in the price. this was a little annoying finding out that the staff was really happy supplying us with bathrobes but forgot to mention that you need to pay an extra charge for them at the checkout. Also the bottle of still water and bread in the restaurant area are not free and you have to pay for them as they come with part of the dishes.
We spent a nice afternoon there but I've seen better, more high-quality spas and resorts and with the same admission fee.
Written May 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear kokoloko80, We would like to thank you for taking the time to express an opinion on your experience. Your feedback is very important to us, because it's an inspiration to improve ourselves. With the entrance ticket you have all the Asmana services available with the exception of the food and beverage, massage and linen rental services. With the ticket you can accede to 4 different saunas, indoor and outdoor heated pools with over 60 whirlpools, themed relax rooms, the Zona Infrarossi with infrared lamps, the Hammam with 2 steam bath and the Stanza della Schiuma. Also you can take part in the Wellness Ceremonies, rituals that takes place trough the day, in saunas, Hammam and in the relax rooms. We inform you that, if you do not want to pay an extra cost, it is not necessary to rent linen but can use your own. The price of the linen rent is clearly exposed in the reception. Like in all the other restaurants in Italy the bread is part of the cover charge and water is not included. We have taken note of your feedback and it will be indeed shared within the team We hope we will have the chance to welcome you to Asmana once again to meet your expectations. Best regards, Elena R. Guest relations
Written June 14, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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