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Review Highlights
Excellent staff, service, and experience

We loved our stay and the staff was incredibly friendly and accommodating, especially Marissa at... read more

Reviewed 2 weeks ago
Marcie L
,
Georgetown, Maine
via mobile
ski sugarloaf in maine

sugarloaf mountain in maine is well run, eager to please its skiers and usually has lots of snow... read more

Reviewed 3 weeks ago
288harveyg
,
Prague, Czech Republic
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Traveler Overview
  • Excellent74%
  • Very good20%
  • Average3%
  • Poor2%
  • Terrible1%
Travelers talk about
“indoor pool”(5 reviews)
“segway tour”(3 reviews)
About
Sugarloaf Mountain Resort in Maine is one of the top year-round destinations in New England. Sugarloaf is the largest ski area east of the Rockies, with trails and glades spread across Sugarloaf Mountain, Brackett Basin and Burnt Mountain...more
Contact
5092 Access Rd, Carrabassett Valley, ME 04947-5803
Website
+1 800-843-5623
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1 - 10 of 213 reviews
Reviewed 2 days ago

rained the day we drove up -can't be helped, but after that it was cold yet they didn't have the now guns blazing the entire time so the conditions continued to decline. long way to drive ( 5 + hours) for poor ski conditions. It...More

Date of experience: January 2019
Thank lisafromMaynard
Catherine B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded yesterday

Hi Lisa, We're so sorry to hear about your disappointing experience- hope conditions are better on your next trip!

Reviewed 2 weeks ago via mobile

We loved our stay and the staff was incredibly friendly and accommodating, especially Marissa at check in!

Date of experience: December 2018
Thank Marcie L
Catherine B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 2 weeks ago

We're all so glad to hear you enjoyed your stay! I'll be sure to pass on your feedback to Marissa.

Reviewed 3 weeks ago

sugarloaf mountain in maine is well run, eager to please its skiers and usually has lots of snow. very family oriented. ski school is well run, instructors are top notch, particularly Mac . Ski rental assistant manager Tristan went well beyond when he helped dig...More

Date of experience: December 2018
Thank 288harveyg
Catherine B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded 2 weeks ago

Thanks so much for the kind words; we're so glad to hear you enjoyed your trip! I'll be sure to pass on your thanks to Mac, Tristan, and the rest of the team. Hope to see you again soon!

Reviewed December 6, 2018

I live and grew up in Maine for most of my life and Sugarloaf has always been the "best" ski mountain in Maine. You can get a little bit of everything here for most skiers. They even have cat skiing on weekends that supposedly is...More

Date of experience: December 2018
Thank ethanoutthedoor
Reviewed November 13, 2018

The ultimate east coast skiing adventure. Terrain for all levels of skier and snowboarder and the shops, pubs and restaurants are the best.

Date of experience: January 2018
1  Thank Pamela K
Reviewed October 4, 2018

Attended a wedding at Sugarloaf the last weekend of September 2018. It was just a stunning location and the views were amazing. The ceremony was beautifully done on The Beach and the reception was held in The King Pine Room. The food was great and...More

Date of experience: September 2018
Thank Simone D
KateB4400, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded October 6, 2018

Thank you so much for getting in touch; we're glad to hear you enjoyed the weekend! Weddings at Sugarloaf are always so beautiful, and the weather was perfect. We'll be sure to pass on your kind words to Baron and the rest of the crew....More

Reviewed October 2, 2018

Good clean updated rooms. Wish more had better views. Food was outstanding as were all staff people. Outstanding golf course especially in the fall with the beautiful colors.

Date of experience: September 2018
Thank 334deans
KateB4400, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded October 3, 2018

Thanks for the feedback!

Reviewed September 22, 2018

Beautiful area, no crowds, great walks and hikes (short drive to Maine Huts and Trails, Narrow Gage path plus others), fabulous fitness center, indoor pool, and outdoor hot tubs. Special and huge thank you to Marissa (Sugar Mountain Hotel) who swiftly and competently moved us...More

Date of experience: September 2018
Thank MaineTrekker
KateB4400, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded September 24, 2018

Thanks so much for coming, we're glad to hear you enjoyed your trip!

Reviewed August 30, 2018

Sugarloaf is a favorite place summer or winter. Our recent weekend was a relaxing getaway from a very busy summer. Staff were friendly and went above and beyond to make the stay pleasant. They were knowledgeable about events in the area and helped us find...More

Date of experience: August 2018
Thank morris826
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded August 30, 2018

We're so glad you enjoyed your trip; it sounds like you made the most of your summer trip to the Loaf!

Reviewed July 27, 2018

If travelling in the summer from Ontario, or Quebec through Maine to the East coast of Canada or US, this is a hidden gem for a stopover. Quaint, chalet atmosphere, lovely and clean, good sized rooms. Very friendly staff and a nice restaurant.

Date of experience: July 2018
Thank MJB1256
Kate B, Public Relations Manager at Sugarloaf Mountain, responded to this reviewResponded August 9, 2018

Thanks for coming- we're glad you enjoyed the trip!

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Questions & Answers
Ask a question
Samantha D
July 28, 2018|
AnswerShow all 3 answers
Response from KateB4400 | Property representative |
Easter is typically great for skiing. We're a north facing mountain, so we hold snow well into late winter/early spring. There are also a lot of great family Easter events!
0
Votes
Lisa B
January 8, 2018|
AnswerShow all 2 answers
Response from mikefrommaine2017 | Reviewed this property |
That is a great question. The only dogs I have seen in the base lodge(s) are service dogs. I have seen very small dogs in their owner's arms though. I wish I could be of more help...You might want to call the mountain or... More
0
Votes
Potcake2014
January 29, 2015|
AnswerShow all 3 answers
Response from Kirstink3 | Reviewed this property |
I was just at sugarloaf this past weekend and have been before in the past. This is a huge mountain with a ton of good trails for beginner or safer riders. I would stick to bottom left side of the mountian the most but if... More
0
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