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They had cancelled our helicopter without telling us. We only found out when we were in the airport without a ride. When we called them they offered no help.
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
4 of us went on a tour with Pilu, August 2022, and we opted for a hot spring and glacier combo. At first the weather was not cooperating but the owner & pilot worked with us to find a better time to go. They were very communicative, called back when they said they would to finalize the schedule. We finally got the call to go and were greeted by a very friendly pilot, Pilu. We were quickly in the air with some great comments over the headset. After a super smooth flight, we landed near the hotspring and spent a good hour swimming and talking with Pilu, who was happy to answer all kind of questions for us. We then took off and travelled to a glacier and landed on top. Pilu explained a little bit about the ice and what to watch for. After many pictures it was time to go back. Pilu took time to show us the UNESCO world heritage site, and some viking ruins we had visited separately. All in all an amazing time with a great pilot and guide who made us feel safe, welcomed and told us a lot about Greenland. Highly recommend.…
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We booked them independently when we came on August 28, 2019 on the Caribbean Princess. When no one (at Princess or other local operators) wouldn't answer my emails, Sermeq always did, and usually within an hour of mine being sent, including prompt Monday morning responses to weekend emails. Pilu was amazing, and quoted us a very reasonable price for a helicopter tour for the two places we asked for (Hvalsey and ice cap). When other vendors left us hanging, Pilu always replied and that was always appreciated. The tour itself exceeded all superlatives. We started at the ice cap. Seeing it from above and then landing on it was without doubt the most profound experience I have ever had travelling (and I'm well-traveled). Spectacular, breathtaking, amazing. Hvalsey was really neat as well, and a nice experience to think about the mysteries of the Vikings (Norse). The trips on the helicopter itself cannot be overlooked. Probably nearly an hour of flight (combining the legs) of spectacular views of fjords, ice sheets, glaciers, ice bergs, inlets, steep mountains carved valleys, and the beauty that is Greenland. For me, it was a 2 hour trip that I will remember forever. I cannot think of a better return on the money.…
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Date of experience: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
I haven't taken a flight yet but read a report from folks that have. I called them to book a flight when I arrive on a cruise ship. The response was terrific, and very friendly. I VERY eager to get there now. I've taken other helicopter tours in New Zealand and Hawaii. It's the only way to see the area. It would be unfair to write any further information. But I will when we've landed!!!!!!…
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Date of experience: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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