Ciao Andiamo
Ciao Andiamo
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About
Ciao Andiamo is a boutique Italy tour company with a passion for showcasing Italy’s finest through local eyes. Enhance your trip with insider adventures led by our best-in-class guides, experts, chefs and artisans, with personalized service, skip-the-line access and easy booking.
Spello, Umbria, Italy
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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5.0
243 reviews
Excellent
243
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0
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Theresa S
Hoboken, NJ16 contributions
Sep 2019 • Couples
My husband and I had an unforgettable experience thanks to Jonathan and the Ciao Andiamo family. The planning, communication and execution were all flawless. Jonathan took all of our interests into account and curated a personal and custom-tailored experience filled with hidden gems that we would not have found on our own. All of the guides and drivers were knowledgeable, accommodating and great company. We still talk about our visit to the countryside where our guide, Max, introduced us to a tiny cafe where he communicated our taste preferences to the chef and a personal menu was prepared for us! This was just one of the truly unique experiences Ciao Andiamo helped to arrange. Jonathan was always available to assist from NY whether it was to provide a spur of the moment dining recommendation or seamlessly rearrange our travel plans due to last minute transportation changes. Perhaps my favorite keepsake from our honeymoon is the “passport” itinerary Jonathan provided to us detailing our plans and key tips. It is something I look at often to relive our most memorable trip. We hope to be in touch to arrange for another visit to Italy once our children are old enough to appreciate it. Thank you Ciao Andiamo for such cherished memories!
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grazie, Theresa, for the thoughtful words! It was such a pleasure helping bring the honeymoon to life for you and Bob. May the memories from this special trip always bring you joy!
Written August 31, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JFarris
1 contribution
May 2022
We worked with Ciao Andiamo to create our customized 14 day trip based off their "Northern Italy Indulgence" itinerary and will highly recommend this team for any and all of your Italy trip planning. From the initial coordination process with Sean to working with Cris planning some last minute activities while we were on the trip, they provided top notch service and support throughout the entire process. We truly struggle to tell people what our favorite part was because each day was full of wonderful memories we will treasure and I know there is no way we could have created a trip of this caliber on our own. Thank you to the Ciao Andiamo team for all of your time helping us have a magical Italian experience!
Written May 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buongiorno and on behalf of the entire CiaoAndiamo team a big THANK you for your kind words.
We really hope to have you and your family here with us again in the future.
Grazie for the bottom of our hearts
Max & CiaoAndiamo team
Written June 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Max G
1 contribution
May 2022 • Couples
Ciao Andiamo will forever be a huge part of my wife and I’s life after we partnered with them to plan our 10 day honeymoon to Italy. Everyone on the team was responsive, knowledgeable, friendly, and truly wanted us to have the most amazing getaway. Their passion for Italy and all the country has to offer really shows in the diverse options they provide for excursions and the enthusiasm in which the team communicates.
We visited Rome, Praiano, and Florence and every driver and guide was on-time, knowledgeable, and really fun to be around! Ciao Andiamo made travel between each city so simple, and set up our 10 day itinerary so we also had plenty of time to explore on our own.
My wife and I had been dreaming of going to Italy for our honeymoon for years and Ciao Andiamo made that dream come to life in a way that was so much more beautiful and fulfilling than we could’ve imagined. Thank you to the Ciao Andiamo team for being such an amazing partner in planning our unforgettable getaway!
If you are looking for a top-notch team to help you plan a trip to Italy, Ciao Andiamo is the way to go. We can’t wait to return to Italy for an anniversary trip and use their services again. Highly, highly, highly recommend!
We visited Rome, Praiano, and Florence and every driver and guide was on-time, knowledgeable, and really fun to be around! Ciao Andiamo made travel between each city so simple, and set up our 10 day itinerary so we also had plenty of time to explore on our own.
My wife and I had been dreaming of going to Italy for our honeymoon for years and Ciao Andiamo made that dream come to life in a way that was so much more beautiful and fulfilling than we could’ve imagined. Thank you to the Ciao Andiamo team for being such an amazing partner in planning our unforgettable getaway!
If you are looking for a top-notch team to help you plan a trip to Italy, Ciao Andiamo is the way to go. We can’t wait to return to Italy for an anniversary trip and use their services again. Highly, highly, highly recommend!
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buongiorno and on behalf of the entire CiaoAndiamo team a big THANK you for your kind words.
We really hope to have you and you all here in Italy with us again in the future.
Grazie from the bottom of our hearts
Max & CiaoAndiamo team
Written June 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elena L
1 contribution
Dec 2020 • Business
My team took a virtual cooking class with Ciao Andiamo right before the holidays. There were 7 of us and we got together to make a Tiramisu with Cristiana. What a treat it was! Ciao Andiamo team made it very easy for us to participate - all ingredients were delivered in advance and all we had to do was turn on the screen and get cooking! My tiramisu came out restaurant-grade (pretty unusual outcome as far as I am concerned) and my team mates loved theirs as well. Easy, quite affordable and memorable way to get together with family, friends or colleagues and create a shared experience!
Written December 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grazie mille! It was wonderful to have you and your team experience a virtual slice of Italy with us!
Written July 12, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael O
13 contributions
May 2022
Our youngest daughter booked her destination wedding for late May in Sorrento. The wedding week was booked independently and included Pompei, Vesuvius, Capri & the Amalfi coast, as well as the delightful charms of Sorrento itself.
We asked Ciao Andiamo to create a custom itinerary for our immediate family to fill two additional weeks. (Once you’ve paid for international airfare, you may as well see what else there is to see.) Together with Nicole, we designed a wonderful adventure which included Rome, Florence, Pisa, Lucca, San Gimignano, a winery near Siena, Verona, Lake Garda & Venice.
We hired private walking tours in most cities while our private tour drivers provided guidance for enjoying the countryside and smaller villages. Our tour guides & drivers were all local experts in their city/region & it’s history & attractions. All were truly encyclopedic in the knowledge they were able to share with us so that we might fully appreciate what we were seeing/experiencing. Kudos to Ciao Andiamo for curating such a uniformly excellent selection of tour guides/drivers.
As our plans evolved during the course of the vacation, Christiana & the Ciao Andiamo support staff worked promptly to update transportation, hotel & tour reservations. The remainder of our updated itinerary went just as smoothly as the original part. It is comforting to know that Ciao Andiamo is available & ready to provide assistance for whatever you may encounter along the way.
Many thanks to Christiana, Nicole & the entire Ciao Andiamo support staff for showing us a wonderful time in their beautiful country!
We asked Ciao Andiamo to create a custom itinerary for our immediate family to fill two additional weeks. (Once you’ve paid for international airfare, you may as well see what else there is to see.) Together with Nicole, we designed a wonderful adventure which included Rome, Florence, Pisa, Lucca, San Gimignano, a winery near Siena, Verona, Lake Garda & Venice.
We hired private walking tours in most cities while our private tour drivers provided guidance for enjoying the countryside and smaller villages. Our tour guides & drivers were all local experts in their city/region & it’s history & attractions. All were truly encyclopedic in the knowledge they were able to share with us so that we might fully appreciate what we were seeing/experiencing. Kudos to Ciao Andiamo for curating such a uniformly excellent selection of tour guides/drivers.
As our plans evolved during the course of the vacation, Christiana & the Ciao Andiamo support staff worked promptly to update transportation, hotel & tour reservations. The remainder of our updated itinerary went just as smoothly as the original part. It is comforting to know that Ciao Andiamo is available & ready to provide assistance for whatever you may encounter along the way.
Many thanks to Christiana, Nicole & the entire Ciao Andiamo support staff for showing us a wonderful time in their beautiful country!
Written July 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciao Mike
thank you for your kind words and for this amazing review.
On behalf of the entire CiaoAndiamo team, Nicole and Cristiana, I really thank you from the bottom of our hearts.
Reading reviews like yours is the best reward for all the hard work we do "behind the scenes"
Grazie and we really hope to see you again soon in our beloved country
Max & CiaoAndiamo team
Written July 8, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveler_ATL
GA13 contributions
Oct 2021 • Friends
I joined two tours with Ciao Andiamo this year, with only a few weeks between the two. Neither trip will be the last one to the fabulous central and northern regions of Italy. Max and the crew have gone out of their ways to build and tailor the itinerary and present the amazing Italy from countless unique and authentic aspects.
From the top notch traditional cuisines, to the fascinating cultures and history, to the breathtaking world-class natural wonders, all of us have been swept off our feet by the rare quality, warm hospitality, and incredible services from Ciao Andiamo. Whenever traveling to Italy, Max, Cristiana, and Ciao Andiamo will always be our first and the only choice as the trusted and the very best tour experts.
From the top notch traditional cuisines, to the fascinating cultures and history, to the breathtaking world-class natural wonders, all of us have been swept off our feet by the rare quality, warm hospitality, and incredible services from Ciao Andiamo. Whenever traveling to Italy, Max, Cristiana, and Ciao Andiamo will always be our first and the only choice as the trusted and the very best tour experts.
Written November 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
you have a special place in our heart... grazie and see you soon my friend
M
Written November 26, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn K
Austin, TX11 contributions
Sep 2021
We have just returned from our 2.5 week trip to Rome, the Amalfi Coast, and Florence organized by Ciao Andiamo. It was just magnificent, and, thanks to Ciao Andiamo, it was exactly what I wanted to introduce my husband to Italy. I've travelled on cruises, on a small group tour, through self-arranging guides, to winging it, and Ciao Andiamo is absolutely the best travel experience there is. They went through multiple iterations to craft an itinerary tailored to our interests, including me obsessing about restaurants and hotels. And their management when we were in Italy was just remarkable, from tracking down lost luggage, to being always available for last minute tweaks. And their guides were stunningly good. We so enjoyed Tiziana in Rome and Sara and Freya in Florence. For anyone planning a trip to Italy, please use Ciao Andiamo!
Written October 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grazie, Kathryn, for the wonderful sentiments! It was such a pleasure to welcome you back to Italy and organize a special trip for you and your husband. Looking forward to planning your next Ciao Andiamo adventure soon!
Written October 5, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amanda S
1 contribution
Sep 2022 • Couples
WOW!!! Our experience with Ciao Andiamo was absolutely A+++++. For our honeymoon, my husband and I wanted a stress free and authentic trip throughout Italy. I have been to Italy before and had done all of the must sees so we were looking to design a bespoke trip to hit some new places and visit a few favorites. Right from the beginning, Sean was terrific. He was thoughtful, responsive, helpful, and professional. He designed a trip that hit all of our must haves — Sorrento, Ischia, Umbria, Firenze, and Lago di Como. He helped me make tweaks and offered terrific suggestions based on our budget and wants. He also helped make restaurant reservations which we appreciated as well.
From the second we landed in Italy, every detail was taken care of. It was terrific to have our itinerary on the app, as well as Cristiana available on WhatsApp for questions and just to check in. She was so lovely and such a great help when we needed to make a quick adjustment to our pickup time while hiking the Amalfi Coast.
The trip was a wonderful balance of relaxing and touring. We truly enjoyed getting to know all of the wonderful drivers and tour guides! Everyone was so knowledgable and friendly. We really, really appreciated the relationships that Ciao Andiamo has with family run businesses and independent tour operators. Some highlights of our trip included snorkeling through grottos in Ischia, staying in a 13th century village at an absolutely incredible spa hotel in Umbria, enjoying a private wine tasting at a family run vineyard in the Chianti region, and a private boat tour of Lake Como. Our boat driver even made a restaurant suggestion and called from the boat to make a lunch reservation for us!
I really can’t say enough about Ciao Andiamo. There are so many companies to choose from when booking a trip to Italy and it can be overwhelming to decide which one to use. Personally, I had a busy year leading up to our wedding and didn’t feel that I’d have the time to plan all of the details of a big trip like this… I also don’t have the personal relationships on the ground! But we really didn’t want a cookie cutter honeymoon. Ciao Andiamo fit the bill and delivered in a huge way and exceeded our expectations. I highly recommend them and will absolutely be booking another trip with them very soon!
From the second we landed in Italy, every detail was taken care of. It was terrific to have our itinerary on the app, as well as Cristiana available on WhatsApp for questions and just to check in. She was so lovely and such a great help when we needed to make a quick adjustment to our pickup time while hiking the Amalfi Coast.
The trip was a wonderful balance of relaxing and touring. We truly enjoyed getting to know all of the wonderful drivers and tour guides! Everyone was so knowledgable and friendly. We really, really appreciated the relationships that Ciao Andiamo has with family run businesses and independent tour operators. Some highlights of our trip included snorkeling through grottos in Ischia, staying in a 13th century village at an absolutely incredible spa hotel in Umbria, enjoying a private wine tasting at a family run vineyard in the Chianti region, and a private boat tour of Lake Como. Our boat driver even made a restaurant suggestion and called from the boat to make a lunch reservation for us!
I really can’t say enough about Ciao Andiamo. There are so many companies to choose from when booking a trip to Italy and it can be overwhelming to decide which one to use. Personally, I had a busy year leading up to our wedding and didn’t feel that I’d have the time to plan all of the details of a big trip like this… I also don’t have the personal relationships on the ground! But we really didn’t want a cookie cutter honeymoon. Ciao Andiamo fit the bill and delivered in a huge way and exceeded our expectations. I highly recommend them and will absolutely be booking another trip with them very soon!
Written September 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grazie mille, Amanda, for your kind words. On behalf of the Ciao Andiamo team, we are so pleased that we were able to organize such a special and seamless honeymoon for the two of you. We take great pride and care in our efforts to bring to life unforgettable Italian adventures for our guests, and I'm thrilled that we were able to deliver this experience.
Written September 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clair W
Richmond, VA40 contributions
Aug 2022 • Couples
My husband and I can’t say enough great things about Ciao Andiamo!! We started planning our honeymoon a little over a year ago, and throughout the entire planning process they made it seamless. Our travel coordinator, Sean, was great with his recommendations, quick to answer our questions, and overall just the best! Our itinerary couldn’t have been more perfect. When it came time for our honeymoon, we didn’t have the best luck with airfare to (and sadly from) Italy. Cristiana, co-owner and chief Italy officer, was incredibly responsive and accommodating with rescheduling our itinerary and making things work upon our arrival despite our flights being canceled/delayed and us not being able to arrive the day we initially planned. Our time in Italy was more than fantastic, and each place was uniquely special. All of the drivers were on time, professional, and pleasant. The tour guides were phenomenal! All of them were so passionate and knowledgeable, and their presence truly enhanced our experience each time. We have fallen in love with Italy and the culture, and we will definitely return and use Ciao Andiamo again!
Written August 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buongiorno ClairW,
on behalf of my wife Cristiana, Sean and the entire CIaoAndiamo team... a big thank you for your nice review.
We really hope to have you here in Italy again soon.
Your words are so important for us and we really, deeply appreciate them.
All the best to you all
Max
Written August 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LeAnne B
Kinston, NC2 contributions
Jun 2024 • Family
Ciao Andiamo planned our 2-week trip for a family of 5 (kids ages 15, 17, and 20) to Italy this past June. They did an absolutely amazing job from beginning to end. We worked with Bethany located in the US to design what was our perfect trip. She took time really understanding what we wanted to experience and wanted to know what was important to all 5 of us as well as what we might want to avoid. We went to Rome, Pompeii, Amalfi Coast, Florence and Tuscany region and Venice over 12 days. Everything was seamless from the time we arrived in Rome to the time we left from Venice. They honestly thought of everything. We had wonderful private tours at every location. Activities included a private boat along the Amalfi coast, a private winery lunch and tour, the Vatican, walking tour in Rome, walking tour in Pompeii that included newly revealed excavations, highlights of Florence, walking and boat tour in Venice including a private tour of a glass making studio and much more.
I must give a shout out to Serena in Rome, Andrea in Venice and Luca in Pompeii as their passion and energy really made the experience truly wonderful as we learned so much and had fun experiencing all the wonderful things Italy has to offer. Our drivers were always on time and always happy and eager to answer questions. Ciao recommended wonderful hotels as well as restaurants that really allowed us to experience variety and what each region has to offer. The app that they use that contains your itinerary, all the details for each day (e.g. hotel, private tours with your guide's information, dinner reservation with address, any must know details such as dress attire or where to meet your guide; train tickets, etc.) is also really good and makes things very simple. Finally, they have you connected to their group in Italy via Whats App once you get there. Every time I had a question, I received a response within minutes. If we had a challenge, they were there to address it quickly. If you are even thinking of using a Travel Agency for your Italian trip, look no further- contact Ciao Andiamo today!!!
I must give a shout out to Serena in Rome, Andrea in Venice and Luca in Pompeii as their passion and energy really made the experience truly wonderful as we learned so much and had fun experiencing all the wonderful things Italy has to offer. Our drivers were always on time and always happy and eager to answer questions. Ciao recommended wonderful hotels as well as restaurants that really allowed us to experience variety and what each region has to offer. The app that they use that contains your itinerary, all the details for each day (e.g. hotel, private tours with your guide's information, dinner reservation with address, any must know details such as dress attire or where to meet your guide; train tickets, etc.) is also really good and makes things very simple. Finally, they have you connected to their group in Italy via Whats App once you get there. Every time I had a question, I received a response within minutes. If we had a challenge, they were there to address it quickly. If you are even thinking of using a Travel Agency for your Italian trip, look no further- contact Ciao Andiamo today!!!
Written July 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our experience with Ciao Andiamo was very similar to the previous post response. There were only 6 travelers in our tour group (including ourselves) for our first week touring the Amalfi coast. It was an amazing experience from beginning to end.
Before booking with Ciao Andiamo, we spoke with them about creating a custom 2nd week with an itinerary just for us because we wanted to extend our visit to see Florence, Tuscany and Lake Como. They took care of all of the arrangements for us - hotel reservations, private winery tour in Tuscany, walking tour of Florence, train tickets and a driver to take us to our hotel in Como and to the Milan airport to head home at the end of our fantastic journey. In addition, they arranged for us to have our own boat tour of the lake and an enchanting luncheon afterward! I would highly recommend calling them to see what they would map out for you in Umbria. Since one of the co-founders is actually from the region, I am certain he could create an unforgettable itinerary for you!
Written February 4, 2019
Yes they do. They will also help you customize your trip.
Written February 4, 2019
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