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Review Highlights
Disappointed

I should have known what to expect from a pub owned by a chain. The service is slow by... read more

Reviewed June 16, 2019
hpalfrey
,
Esher, United Kingdom
via mobile
Disappointing - again!

Although we no longer come here to eat as the food & service have become so abysmal, we still pop... read more

Reviewed 3 weeks ago
VeronicaL789
,
London, United Kingdom
via mobile
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Traveler Overview
  • Excellent28%
  • Very good10%
  • Average16%
  • Poor23%
  • Terrible23%
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Contact
48 West End Lane, Esher KT10 8LA, England
Website
+44 1372 465483
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1 - 10 of 30 reviews
Reviewed 3 weeks ago via mobile

Although we no longer come here to eat as the food & service have become so abysmal, we still pop in from time to time for a quick drink. We headed down last night for an early evening drink in the garden and didn’t have...More

Date of experience: August 2019
Thank VeronicaL789
Reviewed 4 weeks ago

Visited the Prince of Wales last week. Recommended by a friend. Paul (Manager) was behind the bar, who greeted us as we entered. I was visiting with my wife and 3 children, who can be a little wild at times... (the children, not my wife;)...More

Date of experience: August 2019
Thank Micshar76
Reviewed June 16, 2019 via mobile

I should have known what to expect from a pub owned by a chain. The service is slow by inexperienced staff. The food is straight from a deep freeze. It’s inexpensive and there is parking. It’s also perfectly located in a pretty village. I just...More

Date of experience: February 2019
Thank hpalfrey
Reviewed April 18, 2019 via mobile

I came here today with my family. We don’t live down here but I remember coming here with my dad a couple of times. We had a very warm welcome and the food was amazing and the table service was fab too on this sunny...More

Date of experience: April 2019
Thank dibby79
Reviewed April 11, 2019 via mobile

Great landlord and staff, great selection of wines, makes you want to have one more......a beautiful place to enjoy a beverage after a long walk around the fields of West End

Date of experience: April 2019
Thank Plfernandes
Reviewed January 19, 2019 via mobile

We had a lovely meal with excellent service. Friendly staff and a pleasant atmosphere, the food was really nice and well presented.

Date of experience: January 2019
Thank 873geraintw
Reviewed December 13, 2018 via mobile

Nice food, great atmosphere and the staff were happy, friendly and attentive. 😁 we will be visiting again

Date of experience: December 2018
1  Thank Ashleigh A
Reviewed November 18, 2018 via mobile

I cannot believe what was once such a lovely pub for family and friends (in such a beautiful village setting) to enjoy has become a complete and utter mess!! The service was non existent behind the bar so much so I served myself....thank you Chef...More

Date of experience: November 2018
Thank TClark186338
Reviewed October 12, 2018

Three weeks or so ago, planning a visit by some friends from abroad, we went into the pub and booked a table for four for an evening meal. When we arrived for our meal, the only person who appeared to have anything to do with...More

Date of experience: October 2018
Thank claygateme
6221_Manager_, General Manager at Prince of Wales, responded to this reviewResponded November 10, 2018

Hello, Are you sure you are reviewing the right pub? I only ask because we don't have a cash machine here. We also don't have a policy that guarantees certain tables. If there is an issue on the night, you're more than welcome to speak...More

Reviewed September 4, 2018 via mobile

Just awful I would not recommend in any way. The service was ok but the poor girl was rushed off her feet as they had no staff. The manger behind the bar was pleasant but not up to his job. Tables not clean, food cold...More

Date of experience: September 2018
1  Thank Ellie_7411
6221_Manager_, General Manager at Prince of Wales, responded to this reviewResponded November 10, 2018

Hello, How much are you going to offer to buy it? Thanks, Prince Of Wales Team

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